Buffalo Wild Wings

How does b-​dubs let this location exist? Frequented BWW in the past as a solid wing choice but this one’s wings are not up to what the AZ locations served. You would think there would be consistency across the nation.
Not sure how they will stay in business. Being in the location that they are, young patrons would be needed to carry the operation. Not at this location. Only over 21. What is up with that? On the NFL playoff weekend it was near empty and while waiting for our carry out, 4 parties were turned away including one with a 25 year old led group of siblings. Good luck with that approach.

I’m 23 years old and was not allowed to take my 11 year old sister there for a reward after winning a basketball game. I was told since I’m not her parent I was not allow to feed her there.
Terrible.

New manager needed. Or close this location. This the last time, unfortunately, that I will be entering this location. I love BWW and have been to a numerous locations across the country. This has been this worst location by far. It really shows how classless ppl trully are around here. This unfortunate night was just the nail in the coffin. I had been to this location before and have had terrible service. Waiting on simply a beer over a half an hour, mistaken order, and an extremely impersonal staff. We came in today for a table of 3. After examing the chart and having no greeting we were placed in an open table that was spotted when we walked in. We waited that table with no waiter and realized this place is not at all worth a cent from us. There were 4 or 5 employes literally lounging at the hostess stand conversating. Left and never looked back. Corporate has been notified.

Security guards at the entrance. Pickup takes like 45 minutes. Made them give me a refund, no idea when my orsr. would bw ready. Other people not getting their orders. Some lady saying she is going to call the manager. This place has really gone downhill. Not coming back. I actually hate this place now. I only give 1 star because it won’t let me do zero stars.

So after I got sick at BWW and threw up there about 8 years ago, I’ve hardly been back. Not only that, but they got rid of my fav drink (Mr Pibb). Strike 2.
I only went today bc I had a gift card, but it was an alright experience. Got to stay there for a few hrs to watch football and the food was good. Idk how often I’ll go back, and I’m not saying they’re back in my good graces, but this is a good start. A step in the right direction for sure.

I get together every Monday night with some friends to do movie Monday’s, usually at iPic. The past 3 times we selected Buffalo Wild Wings because the wings can be good, however based on my experience last night I will not be back! Hers the play by play of our night. Our movie was at 8 PM so I planned on meeting up with my friends around 6:30. Service has always been slow here so I figured an hour and a half would be plenty of time.
6:20 PM — 3 out of 4 arrived early and we were seated.
6:30 PM — We still have not even been greeted and one friend flagged down the host and said we were ready to order.
6:35 PM — Our server said she would be right with us. We notice 5 other servers standing around the touch tunes machine.
6:45 PM — Our server finally comes to our table and asks for our drink order. I said we were ready to order as well. She took our drink order and said she would be right back for our food order. I repeated myself and said we would order food right away too. She took the food order from two of my friends and said Alright I’ll be back and started to walk away. I stopped her and said umm wait, you didn’t take my food order. We were still waiting on our 4^th friend so I ordered him 8 naked tenders.
6:55 PM — Still no water or drinks. Our server comes back and asked if I wanted naked wings or naked boneless wings. I told her that they were naked tenders.
6:58 PM — Still no water or drinks. Our server comes back and says that the naked tenders only come in 6 not 8.
7:00 PM — after still not receiving any water or drinks we got up and told the server to just cancel the order.
If the server was new or busy I could maybe understand the bad service but that was just ridiculous. If I could give this place 0 stars I would.

I won’t be back… I was greeted by a Bayshore Mall Security person at the hostess stand. Really? Then he tells me the hostess can help me. Brilliant. It just got worse from here. Below average food with awful service and clueless wait staff.

Awful. The food here is just awful. Go for the TV screens and the beers, skip the food. The juicy steak burger is anything but juicy. Dried out, 1 onion ring, skimpy fries. Tasteless. The buffalo wings with the bones were undercooked, tough, gristly, awful. Medium sauce is so-​so to yech.
The worst part is, this time I tried to do a take out. They gave me a buzzer, I sat in the bar for 45 minutes, it never went off, someone finally brought me a bag with the hamburger and wings. They forgot the drink. The food was probably sitting somewhere for an hour. Bottom line is, you can spend $ 30 for a bad burger and 10 wings with tip. Insane. Go anywhere else. Now I’m going to call the manager at the restaurant and read this to them.

Staff was friendly, but was really slow. I had the Asian zing salad with extra chicken. The portion size was great. The negative is that it was way too spicy! I love spicy but this was just over the top.

On lunch break for work. Waited over an hour for food. No beverage refills. Waited more than 30 minutes for Bill. Bill not accurate.
Manager had to intervene but further messed up the situation.
Do not eat here. Go next door. This place should be closed down.

Worst location I’ve ever been to. Took an hour to get a few orders of wings. Spent 2 hours there and our server came to our table 3 times. Plenty of time for them to stand around and joke with all the other servers not doing a damn thing though. Will not be back to this location.

Great location. But, the inside layout sucks! The bar faces a giant wall alienating bar patrons from the restaurant. Also, the bathrooms are always obstructed by people gathered at the front entrance, waiting area, hostess desk or the order desk for to go orders. These areas are all centered around the bathrooms making it a highly congested area. The bathrooms are undersize for such a large restaurant, posted capacity is nearly 400 for both inside & outside, the men’s bathroom can only accommodate 3 at a time.
Cell phone /​Wi-​Fi reception is weak. The restaurant is incased with concrete from the above parking garage.
The food is on par with other B-​Dub restaurants. Service is lackadaisical, nobody seems to be in any hurry wait staff wise. The restaurant seems to have a high turnover of staff.
More TV’s in any restaurant around. I’d estimate 40+.
Parking sucks! The area around the restaurant is overbuilt leaving parking a challenge during peak hours.

I really hate these places cuz the service is always SO BAD but i wanted wings and was unimpressed with wingstop. Ordered takeout over the phone and was gonna get chipotle. Really wanted to try new flavor cherry chipotle but couldn’t remember name and it wasnt listed. Reg chipotle is just a rub. Thankfully they told me that but didn’t offer the cherry chipotle as an alternative that was a sauce. When i got there for pick up i saw the flavor and decided to add on to my order. They still charged me full price for the little add on order rather of 5 wings rather than just the 20 wing price. Way to gouge. So annoyed!

I have never had a good experience here. I am a huge fan of BWW. So when i saw that there was a BWW in the mall super close to where I go to college i was super excited. I am a frequent customer at ones in Madison and Janesville WI. Never had a problem at those, always great wings and service. This one is the completely opposite of a great dining experience. Awful service, undercooked wings (ALL 3 times i have been here), and staff who would rather talk then help customers. Its really sad too because I love Buffalo Wild Wings, but I won’t be giving this location any other chances.

I try to avoid this place at home in MN because their service is always so horrible. I now know it’s horrible everywhere. I ended up here because a coworker and I just got into town for a conference and didn’t have a car. This was the first restaurant we found within walking distance.
When we arrived at about 7:50pm we were seated right away by the hostess. The restaurant didn’t seem too busy, but there were probably 13 tables with diners in the dinning area. We kept waiting for our server to come by so we can order drinks and ask for water. Finally I got up and asked the host if we had a server at about 8pm. This was the first red flag.
The hostess said she’d grab our server but asked us what we wanted to drink and she’d get it started. I ordered a beer with olives, my friend asked for a margarita, and we asked for two waters. A server came over a couple of minutes later with one water, and said our drinks were coming. We asked her if we could just place our food order now while waiting for our drinks. Her response was that she wasn’t our server but would ask her to come over.
8:10pm. Our actual server came by and we placed our order, asked for our other water, and asked for our drinks. She said she would go get our drinks.
It’s now 8:17pm, we’ve been here for 27 minutes and still don’t have a second glass of water, or beer, or margarita! What the heck. I asked to speak with a manager. He comes over and I tried to be nice and give him an out by saying «hey I know you’re busy right now, but this wait is ridiculous on our drinks.» His response was by laughing and then saying «you think this is busy?!, oh this is not busy for us.» Okay… well then. My reply was «if you’re not busy then why are we waiting for 27 minutes for our drinks and one more water?» He said he’d go check.
He came back quickly with our drinks. I asked him then to please check on our food because I didn’t want to wait another half hour for it. He did that, then came out about 5 minutes later with our food.
He offered a discount and did apologize. I appreciated that he tried to make it right. It just makes me frustrated because it seems this all could have been easily avoided. Our server was obviously bogged down, the manager should have recognized this and had another sever at our table or jumped in at the beginning to help.

Good prices and great people. Granted I brought food with me from another place but the beers were well priced and the food was great (says the people I was with) I would definitely go back for their happy hour specials, definitely had the other places around them beat. Also! The small is planet of boneless wings for a meal

The food was pretty good, but the service was just terrible.
We ordered aps and two beers (from a booth by the window) got the beers nearly 10 minutes later. Then when he delivered the beers, we ordered wings and waters. About 10 minutes later our wings appeared via food runner. A general manager happened to be doing a sweep about a minute after (long enough for both of us to be mid-​chew in the first wing) and asked us how we were. I told him about the order goofiness and lack of waters, so he ran to «check,» and right after he turned around the food runner came back with our aps. Our waiter brought the waters a few moments moments later, and noticed the order of our food and apologized with laughter. Manager never came back.
At one point I was wondering if at 26 I was the oldest person in there other than my husband… Let’s hope they are just staffing their inexperienced folks on Friday nights???
Food was great, so were the beers. It wasn’t a terrible experience but the service sure could’ve been better.

It’s REALLY LOUD IN HERE. Like way too loud, I can’t hear myself think. Lots of TVs, I can see why people come here to watch sporting events — I think if they showed a Packer game on all the tvs it could be pretty cool but probably super crowded.
We stopped by on a Saturday afternoon just to grab a snack and Joe wanted a bloody mary. There were a few tables, but it was not at all busy. We were seated right away and able to order quickly.
The bloody mary — correction «saucy mary» — was so super spicy. I’m not a fan of the drink, but Joe is and it was even too spicy for him (–1 star). But for the person who wants a really spicy bloody, I definitely recommend BWW.
We ordered the sampler appetizer to split. Not at all healthy but pretty tasty. The beer-​battered onion rings were amazing! The wings (we had the medium buffalo sauce) were really good as well. The sampler also included mozzarella sticks and loaded nachos.
Service was okay — the waitress came around frequently enough and wasn’t overbearing.
Overall it was okay, not the best but not the worst in terms of food and service… Definitely a place to go if you want wings because they have an awesome variety of flavors and the ones I have tried in the past were all pretty yummy. I’ll be back and update my review when I have a craving for wings.

Time for an update. This location is in transition. A new GM. I only recognized two of the original group. Barry the mgr and Chad the bartender. Plus a few of the waitstaff. **Job Tip** If anyone is looking for a job in the area? Come on in. Get a job application. I believe they are hiring for all positions. Food about the same just learned that the portions are renamed. And portions are now done by weight.
People are turning over due to weak or no tippers. Good servers have been known to give worse service. And that sometimes reinforces the no tippers to continue.
Free Parking in any of the two nearby structures. I’m happy that Wisconsin passed an law to allow ccw issue permit. But not to happy of the sign out front restricting lawful carry. I hope they put a ban on robbery too. A gun free zone does not imply safe zone. That’s all I’m saying on that.
Food: 4
Ambiance: 3 still has large projection TVs and dish network or direct tv leads to frustration in bad weather.
Service: 3
Location: 4 parking ok on a bus line.
Value: 3 better on Wing Tuesdays and Boneless Thursday.

*Disclaimer* 4 Stars are for this location and not for the chain in general!
I dont like to Unilocal chain establishments. However this Bw3 is different from the others. How you ask? This establishment shows UFC on fight nights and to my knowledge the others do not. They dont charge a cover charge or a table minimum in order to watch the fights.
The food is standard and the prices are the same as your other local bw3’s. Your not gonna get wowed or oohh’ed. The problem is the parking in bayshore. Sometimes you have the occasional group of kids who just left gamestop or the theater who come in bw3’s and act like teenagers.
Let me be clear the 4 stars are really for the convenience of location from my home which is a couple of minutes away and the fact that they show the fights with no cover or minimum.
Without the fight i would give bw3’s as a whole a solid 2 stars. I have surely had better