We just got new cell phones and VERZION service on Friday. I was super excited and super stoked — especially when I approached De Anna the sales associate at the kiosk in Sam’s Club and found out she was not your typical sales person. She was friendly, frank and very helpful. She took her time to explain everything to us — keeping our best interests in mind. She told us everything, every little detail about the service and the phones as if she were a good friend helping us out. I really expected some cocky, little short guy with an attitude — like my last horrific experience — nope not De Anna. She was very professional and even took extra time to help me out online — using her computer to access my 86’d Sprint account for a password(see you later Sprint). She is very knowledgeable and went above and beyond. She really knew her stuff. I would recommend her to everyone!