The Cheesecake Factory

I really just don’t get this place. For 18 $ for 2 pieces of cheesecake with tip to go I was not crazed with the CF excitement. The cake is insanely rich and really is nothing mind blowing. We had the red velvet (nothing great-​just approx 5lbs of sugar and tasted like most red velvet cakes I’ve had) and the oreo (better than the red velvet but too rich and we love sweets). Staff is friendly and helpful but don’t see myself or my mother visiting another. I’d rather have the 18 $ in my purse.

Seated right away but it took 30 minutes for them to take our order and another 50 minutes for food to arrive. Once food did make it to us it was obvious that it had been under the heat lamp for some time… dried out and gross. Didn’t see our waitress again until we flagged her down for the check. Sad experience for something that used to be a treat for our family.

The restaurant itself is absolutely beautiful. It is big and has enough natural light coming in. It is also very clean. The staff are usually nice as well. The waitress we had was kind of rude at first but as time went on, was nicer. There are plenty of food options. I got the Chicken and Avocado Club Sandwich and it was delicious. Now to the cheesecake (which is it’s namesake after all), there are so many options it can be overwhelming! I decided to go with the S’mores cheesecake because it seemed unique. It was very rich but oh so good. Overall, I absolutely recommend that if you are in the area, that you check this place out, especially if you like cheesecake.

Food was great, service not so much. We usually have great service but tonight it was lagging. The server stacked plates in front of us on the table splashing the food and the dirty silver wear almost fell on us. We had a birthday tonight as well, we had two number candles on the top and it was in a box. We asked them to bring it out lit, they did but they didn’t light our candles, they lit their own that they added to the cake and kept the cake in the box as they brought it out. Not sure why. Overall it wasn’t terrible but I’m used to better service from them.

This is 100% my favorite restaurant, hands down. The only reason it doesn’t get 5 stars: $$$. The prices of most entrees are ridiculous. The food? Amazing. I’ve ordered a number of different things on the menu, and have been impressed every time. (Would complain about the meatloaf, my husband’s last meal there, the onions on top included the onion peeling. not good.but that’s about it.) I guess, while I’m getting the negativity out, I was a bit disappointed, when they took the Thai Chicken Pasta off the menu. It was my all time favorite meal, but I’m sure it was removed for low demand reasons. I guess I can understand.
People have complained about the menu being too large, but seriously people?! That just means they have variety! In appetizers, entrees, and desserts! People also have complained of wait time. This place is huge. Honestly, we’ve gone at peak hours once. Waited about 10 minutes for a table, and maybe 15 – 20 minutes for food. Any other time we’ve gone we’ve been seated immediately, and served promptly.
This past visit, when we went at peak hours for restaurants, the appetizer was delayed. The manager ended up coming and apologizing for the mishap, and offered the app on him! It ended up coming out with our food (a little disappointing), but the customer service upon handling the situation was superb. He was very considerate and apologetic.
Another day were there, we bought another table’s meal. In return, our waitress covered our cheesecake! It was an act of kindness, which she definitely did not need to do, and it was an extremely generous and appreciated! The waitstaff is always polite and on point, with the way they serve.
I love this place. I don’t care if it’s a chain. It’s delicious, and the employees are great! I used to live in the area and ate there a lot. Now, we live 2 hours north, but return here every chance we get.

wasn’t really impressed with the waitress. But I’ve had worse service.
The food tasted good. I got a flat bread and of course cheesecake.
Prices are a little high I think.
Overall id probably go back.

I’ve always been a fan of the Cheesecake Factory. If you have a menu the size of a graphic novel, well that’s more than plenty. The Factory has everything, literally. Despite it being a standard restaurant around the United States the fact that they have pretty much whatever you’re craving, it can’t be beat.
Hands down the Bistro Shrimp Pasta is my absolute favorite. Happy Hour is prime to try a little bit of some of the apps. They have good deals on drinks too. I prefer the Bayshore as it is less busy than the Mayfair Mall location.
Oh they have a million cheesecakes too! Can’t go wrong.

So, based on the food, this would be 3 stars, but I need to knock it down to 2 for the price and ridiculous menu. If you have ever been subjected to their menu, you’ll know exactly what I am talking about. 20+ pages, ½ of which are ads, and a disorganized mess to boot. Honestly, does this company even realize how stupid their menu is? Anyways, the real gripe is the price…
Now, The Cheesecake Factory has always been expensive, but it has gotten out of hand. My wife ordered the ceasar salad with chicken — $ 16.50… And it had about 2−3oz of chicken. C’mon, really? $ 16.50 for some romaine, shredded parmesan and ¼ of a chicken breast?!!
We also had a cobb salad ($ 14.95), which was seriously overdressed, and a Cuban sandwich ($ 12.95) which was barely recognizable as a Cuban sandwich. If I was actually Cuban, I think I would be insulted.
Bottom line — our party had 3 entrees, 2 kids meals (they range $ 6 – 9 each), 1 drink (other had water) and the bill was over $ 80 with tip. For mediocre chain food? I should have eaten local rather than a chain. Oh, I will next time for sure!

Great customer service. Food was fresh and delicious. One star knocked for food taking a while, but they were extremely packed.

Unfortunately as I was prepared to take a bite of my food, my husband jumped up mid meal and left me sitting with my girls. We were perplexed by his abrupt departure but as it turned out… HE HAD A FINGERNAIL IN HIS FOOD. We were not charged for the food we didnt eat
But yeah… it was not a great evening. On a good note the girls were given cheesecake.
The manager tried

Holy dear Lord sweet bearded baby God, I did not expect such high ceilings.
Nor did I expect such dirty tables. Or staff in legion.
Invisible, cosmic forces flow through several (overall) destructive industrial complexes & meet to pull something like The Cheesecake Factory through the membrane & into this Universe.
I was very happily surprised by the falafel salad. Solid falafel & dressing. It was big & they don’t skimp on the good stuff.
I’m not used to being in places like this & the dominant paradigm radiation bath stuck with me for a bit, but I totally enjoyed the falafel salad. The service was great, too.
I feel like the Ghostbusters should take a close look at The Cheesecake Factory.

Been coming here since the 90’s. Always good food for a chain. I love love love the avocado eggrolls! Especially after hours. Place is jumping. Who doesn’t like cheesecake at midnight. Salads are gigantic. Great place for poor students who want leftovers. This location like most is in the mall area. Perfect place for lunch and better than fast food. Oh and you don’t have to feel guilty eating the low carb cheesecake. Absolutely delicious.

Service here sucks! Go to Mayfair, way better. The cheesecake is the same at all of them, but the clowns at this one spray whip cream all over.
I had the chicken tacos. Freaking yuck! No flavor what so ever and they were cold. I told my waiter and he said. ‘Yeah I wouldn’t recommend them’. You could have said that before I ordered man.

I love Cheesecake Factory. I know it’s a chain, and I know it is what it is, but there you go. Sometimes familiar is a good thing!
The ceilings are high and the décor is pretty, giving you something to look at while you wait for your food. Like all Cheesecake Factories, your meal starts with a basket of bread. The honey wheat bread is always delicious, and is one of the best things about The Cheesecake Factory.
We started with an appetizer of stuffed mushrooms, which were stuffed with Fontina, Parmesan, garlic, and herbs and served in a wine sauce. They were delicious, and we kept dipping our bread in the sauce. We’d definitely order them again.
My mother in law ordered the Chicken and Biscuits, which is chicken smothered in gravy and served with mashed potatoes, biscuits, and veggies. While it’s not the best thing she’s ever ordered here, she liked it well enough. My girlfriend ordered a factory combination with both Steak Diane and Herb Crusted Salmon, which came with mashed potatoes. She love, love, loved it. I ordered my usual Chicken Madeira, which is chicken covered in a sweet Madeira sauce and topped with cheese, mushrooms, and asparagus. It comes with mashed potatoes as well. It’s always delicious, and the sauce is amazing. Why order something else when this is perfect?
And of course, we had to get dessert. My mother in law got the 30^th Anniversary Chocolate Cake Cheesecake, which is stacked layers of chocolate cake, cheesecake, and truffle cream. She loved it. It was so rich, she could only eat about half. My girlfriend ordered the Toasted Marshmallow S’Mores Galore cheesecake, and she loved hers too. It’s Hershey’s chocolate cheesecake topped with ganache, graham cracker pieces, and melty marshmallow. There was lots of marshmallow goo, which made her happy. I had the Lemon Meringue Cheesecake, and it was really good. It’s lemon cream cheesecake with lemon mousse and meringue, as well as candied zest on top. It tasted delicious but the presentation was horrid. The meringue was a melted hot mess.

Been here many times. Yeah I know it’s a chain. Sometimes thats ok. My problem was this visit and it figures I am writing my review now.
Previous visits were ok at this location. Today wasn’t. From the time I ordered until a salad came out was 30 minutes. Now I wasn’t in a hurry but also wasn’t looking to spend my day here either. Waiter came by once to say «almost ready». It’s a salad for peets sake. Some lettuce and stuff on a plate. What did they do organically farm the stuff while you wait?
Check came and my body language was so obvious «wait and let me give you my credit card now» but no, Capt oblivious disappears again for 10 minutes.
Epic fail this time. With so many food choices at this mall I may not come back, save for a piece of cheesecake of course.

Very good service and surprisingly empty during the week. Coming from Florida if it’s a Cheesecake Factory is always no less than a 30 minute wait on a good day. This location makes it easy to come with a group or for happy hour which is a fantastic deal.
We ordered the sweet corn tamales which were huge and delicious. The nachos are also good and the avocado rolls. But of course you have to have their cheesecake and there’s so many to choose from.

Great service, food exactly as expected. I always get the same thing each time I dine at a Cheesecake Factory.
This was our first time at this location, and were both pleased with the all around experience.
We would definitely be back.

About what you would expect from a chain restaurant.
We were here on an idle Tuesday afternoon just after the lunch rush (around 2p) and it was completely dead. Service met my expectations but nothing more. She offered complementary bread, and every few minutes she popped over with «bread is just coming out of the oven, should be right out» which made me laugh. I mean, how many times can bread come out of the oven?! We ended up getting the bread pretty much with the food, half of which was stale/​hard (the other seemed warm and fresh).
The menu is absolutely atrocious — 20+ pages, half of which is advertisements of businesses in other states (which makes me wonder if business is not going well?), and is organized all kinds of backwards. It’s not an easy menu to navigate because things are spread out all over the place with full page ads in between.
The food itself was good and the Sangria my date had was actually very good. Prices were a little high for what you are getting but I don’t think it’s unreasonable. I think Cheesecake Factory has done a nice job of meeting (not exceeding) expectations as a big box store. I would prefer this to Applebee’s or similar style, but I do feel there are places higher on my list to repeat.

We’ve been here a few times in the past and we’ve always had a pleasant experience. The most recent time was no exception. After trying to find any restaurants that were open on Easter Sunday, we decided to stop in here for lunch. Our waiter was friendly and social, the food was great, and surprisingly, it wasn’t too crowded for being one of the few places open. We only had to wait less than 5 minutes to be seated!
My husband and I shared the dynamite shrimp, which were absolutely amazing, and for our main meals, I had the Southwest Chicken sandwich, while my husband opted for the Spicy Crispy Chicken sandwich. My meal was delicious, but the bread was over-​toasted, so it was fairly difficult to bite into. My husband enjoyed his meal, as well, except «spicy» is the last thing we would call the crispy chicken sandwich. Perhaps we just like our «spicy» to equal three alarm fire for our tastebuds.
But despite a few little hiccups, we had a great lunch. I definitely think we’ll be back next time we’re in Milwaukee.

Been here a few times and almost every time I am extremely impressed by the portions of food that this place can dish out. The service was good but the one problem we had with this service was one of the family members ordered a martini or some kind of drink on the rocks. The drink literally had about 4 sips of alcohol and was around 80% ice. After saying something to the waitress, the manager game over and offered to get her another drink, which she ordered a beer. You’d think the beer would be free right? Wrong… They were going to charge us for both drinks even though he gave the impression that he was getting a substitute drink for the ¼ of a drink she had earlier.
So!
If you go to eat, enjoy the food and get a beer, the drinks are overpriced for the lack of drink that you get.