Walgreens

Ugh. My wife and I are having a baby so we need to get certain vaccinations, so we scheduled appointments. When we got there, a sign on the counter said «Sorry we went home early». No notification, text, email, or phone call to tell us not to bother coming in. Then we get emails saying that we missed our appointments. So I came back in without an appointment, signed in, and I’ve been sitting here for 90 minutes now, listening to an incredibly unprofessional pharmacy staff making fun of customers. This place is unbelievable… And now I am walking out.

This one star is for the photo department!!!
I sent them 4 large poster through online last night. I called the store ask them if they are be able to get it done before they close the store. (It was around 8pm and they close at midnight) The woman who works at the photo department answered it didn’t take too long so they were be able to print out those 4posters before they close. After an hour she called me back told me that she does not have enough papers to print all my poster. I was kind of upset. I asked her if she can do anything about it may be sent it to other location. she won’t do it also there’s no apologies and I even asked her for the inconvenience can she just discount the one she already printed and I will go online edit again then send it to the other store the second day to print rest of three ! Her answer was :“you can go to website edit again and send it to other store“She was so unprofessional and have a horrible customers Serivce ! My 4 posters were over $ 90 dollars because of her poor service I won’t go back to that location ever again ! Rude

Terrible customer service. I was hospitalized and needed to start meds on Easter Sunday, knowing that my regular pharmacy isn’t open I thought i’d bring my Rx’s here since they are the only place open. Well that doesn’t seem to matter, I now remember why I had all my prescriptions moved from here to Target. Apparently with my medical insurance, I have a separate RX plan. I gave them the name and # of the plan, and they still refused to look up any information. Said that I needed to call, and then give and get the information. Without this info they refused to even fill my prescriptions.
When I went to target, they looked up all the info for me, they just took my medical card. I explained I don’t get a separate card for prescriptions and it was no problem.
This is why Target pharmacy’s are growing, Walgreens doesn’t care about their customers, and in this day and age, customer service is everything. I will never return to this or any Walgreens.

The staff is rude uneducated and untrustworthy. Do not expect them to make you aware of a problem with your with your prescription. Call your doctor call yourself or insurance. They will not do anything they state they will do and for you. «not to worry we are taking care of it you have nothing to worry about». PLEASE WORRY or you will end up with no prescription. They hire a bunch of uneducated simpletons with out the ability to critically think or even think it is scary that they ask them to fill your prescription. I suggest that if there is any kind of problem not resolved get very quickly (I’m talking less than 24 hours) Call your own doctor call your own insurance company and resolve the problem yourself for when they say they will they are lying save yourself some time and aggravation. Most likely this is the case in all wallgreens stores but please for your own sake and that of your family consider another pharmacy if you do use this pharmacy on 35^th Avenue and Deer Valley Road. phone number of 623 582 9566. Speak ONLY to the pharmacist and pharmacy manager who works Monday through Friday his name is Kausik Patel. He is able to put two and two together unlike his, ignorant and rude staff if you want to find a solution he is the one to speak to if you cannot deal with him I suggest highly you use a different pharmacy. There is another pharmacist that works there they wouldn’t give me her name when there was a problem but it is Liz G I wouldn’t trust her to plunge a toilet. As far as the store itself is disgusting the store manager is also disgusting rude incompetent and should not work anywhere except maybe a cow manure processing plant. There are frequently Vagrants loitering outside the doors with no action taken by management they will run up to your car and almost jump in when the managers is made aware he shrugs his shoulders as they’re likely his family members obviously I’m not a fan of the store but its for good reason. I’m telling you all this for your own good save yourself some stress and by the way trying to contact Walgreens via email or phone number is a waste of time they don’t care about their customers they won’t return your calls. So either avoid that store or scream into a pillow when you have to use it peace out yo

This place is right down the road from my work. It’s been very convenient in so many ways. I love the specials they run and the holidays. I usually come here for the photo center or to grab some essential toiletries.

Very convenient since I can basically walk to it from my house. Would be more convenient if they had more food selction and it was open 24 hours but it’s only a pharmacy.