Superior Optical

Great selection of frames. Patient with selection. Fast making glasses. A real pleasure

I have been going to Superior for as long as I’ve had glasses and that’s over 25 years. They are the only place I have purchased prescription glasses as their customer care cannot be beat. Today I walked in with my broken glasses and an old pair and they were able to use both to put together a working pair for me until my doctors appointment in a few weeks. They were so kind, finished quickly and with a smile (as always!) Thank you Superior! See you in a few weeks to order my new glasses!

Top Notch customer Service !!!
I have two girls who wear glasses and we usually end up in a lot of emergency situations with broken glasses and lenses and at such times Superior Optical and their awesome staff is always there to help and they go out of their way to help out in fixing the glasses. Once I even had the glasses fixed by sending them an email and they had the lenses ready in 2 hrs !!! Which is superb !!!
I have to mention a special shout out to Lauren — a staff of SO. who not only provides great customer service but is awesome in making sure that my lil girls have good quality glasses and with the correct vision. Even a minor thing like nose pads for the glasses she will make several adjustments to them to make sure they sit well on the nose bridge and is 100% vision perfect. With lil kids who cannot express a whole lot such details to work matter a lot .
They do have a wide range of quality frames for adults and kids. Love this place and will def recommend to family and frnds.

My five year old daughter has had 2 pairs of glasses from Superior Optical, and I must say they not only have a great range of frames but the service has been exceptional. We worked with Jordan on both occasions and he did a wonderful job in guiding us to determine what glasses were suitable size, shape etc, and he was great with her. They have also been great in adjusting the glasses on so many occasions we have needed them to, with no fuss at all. My 10 yo son has also had a pair of glasses from them, recently, he was at a difficult age between children and adult size frames and they were very patient in providing him with a extensive range of frames to try on and select from. On all occasions the glasses were ready prompty. I would not go anywhere else.

Approach with caution!!!
I consider myself a very selective and analytical in my purchases. When I selected my frames, I specified that I wanted varilux lenses used. The optician at Superior said no problem. Well after I paid and picked up my glasses, I noticed small issues with the lenses. I went back to Superior with my receipt that did not have varilux itemized on the bill (shame on me for letting this happen), and asked Superior to confirm varilux lenses were used and provide with a new updated bill with varilux listed as the lens used. Well, they refused.
My research revealed that they appear to use their own in-​house brand for all lens put on glass frames purchased. The have a good selection of glass frame, they are courteous, and generally provide good customer service. But because of this incident with the glass lens, I will not shop their again.

I purchased two pairs of glasses from here. The staff are all friendly, helpful and understanding. I like that there is a lab on site to make adjustments and customize frames.

our 4-​year-​old needed her first pair of glasses, and this place was phenomenal. The woman who worked with us (Lauren) is one of those truly joyful people who loves what she does, and is really good with kids. She also has a great intuition about what kind of glasses look good on different people. Most importantly for us, she totally knew how to get our 4-​year-​old (and us as parents!) to adjust to her new glasses.
Also, a great selection for kids — plastic-​wrap-​arounds to bendy-​titaniums. They also do all their work right on-​site so they can literally go back to fix/​adjust.

I needed a pair of sunglasses (not purchased at the store) repaired. After having lots of bad experiences checking around at other stores, who mostly told me I needed to have bought them there for them to do anything about it, I finally brought them here. The people were extremely helpful and although they did not have the part I needed in the store, offered to have it shipped there. As I am not from the area, they also are shipping the glasses to me after they are repaired in the store. The employees were all very conscientious, even calling to tell me my glasses were shipped. Superior Optical has excellent, competent service and I would highly recommend it.

This ain’t LensCrafters. If you don’t realize that when you walk in the door, you’ll know when you receive your invoice. Price, aside, Superior is one of the few places someone like me, who is blind as a bat, can go to get glasses that look good and are comfortable to wear. Service is very good, and turnaround time for tough prescriptions is phenomenal.