Good alternative the the Tim Horton monopoly. Sandwiches and donuts make them stand out from competition. Occasional coupons and specials. No complaints.
Susan Y.
Évaluation du lieu : 1 Lancaster, NY
Excited that the local doughnut vendors would have some competition and from a very established business at that, I went there for lunch. I have worked fast food and totally understand when you are new at the job. I looked at the grilled cheese sandwich displayed on cardboard on the counter and said«I’ll have one of those.» The girl helping me blinked and said«What?» I turned the card around and she said«Just a sec.» and she got someone else to help her key in my order. In the meantime, while waiting I was looking at the donuts behind her. The well known and popular white cream with chocolate frosting beckoned… Above the white cream was a sign that said«Manager’s Special». Curious, I asked what was the managers special and she says: «It’s a doughnut with white cream inside and chocolate frosting outside.» I smile and say«I see this but what is the Manager’s Special?» She exhales and repeats«It’s a white cream doughnut frosted with chocolate frosting.» So I try a different approach and ask: «Well, why is it the Manager’s Special? Is it 20 cents off? Buy one get one free?» She exhales again and says: «No, that is just what they are called.» At this point I do not know which of us is more stupefied. So deciding on my first Dunkin in 20 years I ask for a white cream Managers Special and a Bavarian cream as well. I pay and go to the other area where you wait for your food and I see on my receipt that it says«Eat In.» I softly say to three kids clustered around a microwave, «Excuse me, that is to go.» She answers: «I know.» I respond«But the receipt says eat in. « She says: «They all say that.» All three look at me like I’m a Moron… Really? OK. Back to my office to sink my teeth in a rubber reawakened grilled cheese, half goes in the garbage, sandwich, and I reach into the doughnut bag and pull out a chocolate frosted Bavarian… which tasted worst than the competitors and was obviously not the old signature recipe but some Bavarian gel from who knows where, but it was disgusting. I tossed that one and grabbed my manager’s special and, to my dismay, remember white cream with chocolate frosting? Nope. The tart put a white cream powdered sugar in there. I bit into it, it was not even good, almost crunchy, and also ended up all over my skirt, my chair, my office rug… Guess the tart had the last laugh but also the last dollar she will get from me… No longer a fan.
