Évaluation du lieu : 2 Grand Rapids Charter Township, MI
They don’t do appointments and you can’t call ahead. I had to visit the store four times(with my wife driving a second car to give a ride to and from) to get a car starter installed in my car… and this was before any snow. The salesman’s solution was to show up 15 to 20 minutes before the store opened and get in line… the two times before it was installed I was there within an hour of opening. When I did show up 20 minutes before they opened there were already five other people there as well, apparently this was there 2nd, 3rd, 4th or whatever time there as well. This was not the only problem, they also seemed to have an inventory problem where they didn’t have enough starters in stock, it just so happened they also did not have enough time those days they were out. This business and their policies are not customer centric. This place is just as shiesty as ABC Warehouse — the company that owns them! The price was good and after it was installed it works fine. It was just a huge huge hassle.
Jen C.
Évaluation du lieu : 5 Grand Rapids, MI
These guys are super great. Price varies from extremely reasonable to holy cow I have to take out a loan. but they did not try to upsell me. There was no pressure, they just listened to what I said I wanted, checked to see if they had the parts for the install(they did), and got me right in. I will definitely be back, because I’ve been wanting new speakers. And I bet they’ll give me exactly what I ask for, with zero pressure. Keep up the great work guys!