If I could give this no stars I would. I used to eat here all the time with no complaints, until the waitress lost my credit card AFTER she charged it! Never offered to take something off my bill even after I askerd to see the manager they pretty much said I was SOL. I sent a complaint on the corporate website. Then the next day a different manager called me and said they could send me two 15 $ gift certificates and that she was mailing then to me that day. One week later when I did not receive them I sent another email to corporate and she called me again the next and basically called me a liar and she never said she was sending them out the next day. The next day I got them in the mail. So I wrote a letter this time and put the gift certificates in with it and mailed it to corporate and told them how rude their staff was and I would never eat at one of their restaurants ever again. I have not heard from anyone since.
Michael W.
Évaluation du lieu : 3 Littleton, CO
I want to say thanks to Steve for taking good care of me. He made the difference on a second visit versus somewhere else.
Jon G.
Évaluation du lieu : 1 Caledonia, MI
Thank you for serving my guests and myself last night’s boneless chicken wings. Oh!, and by the way, when you order soup as an appetizer it shouldn’t take 20 minutes to receive and never bring it with the meal. My guests and I should have drove a little further to Golden Coral. I guess my guests(clients) weren’t impressed as well. Just got a text that they would never dine at another Friday’s.
Megan T.
Évaluation du lieu : 3 Grand Haven, MI
Eat here a lot and always great service and food. There are times they need to rethink the music selection in The restaurant side not the bar as sometimes it’s really hyper. Today our Service was terrible. Nick was the waiter and he forgot everything. And the table next to us he waited on and they had to get the manager it was so bad. Simple things like no onion on the burger and we got onion. No wasabi dressing with the fried green beans and we got it but didn’t get the ranch and instead of regular Coke we got Diet Coke. Those are standard simple normal things any waiter or even somebody in training should be able to handle and he didn’t and luckily we didn’t have it as bad as the table next to us. We will continue to go there but obviously we will not stay at a table with him. So normally Fridays itself would have a five star today to get a three star
Adrienne S.
Évaluation du lieu : 4 Montague, MI
Staff was amazing. My salad wasent delivered until aftet my meal was there but they took the salad off the meal and made a dessert available for free! Altho everything we ate was very spicy the servers mangers and staff were so personable and great
Deb R.
Évaluation du lieu : 2 Stonington, CT
Service wasn’t great. Fries were stone cold and j. D. Burger was tasty but not terribly hot. Probably won’t be back to this Friday’s. Hubby’s Jack Daniel’s sampler plate was hot and good.
GR G.
Évaluation du lieu : 3 Grand Rapids, MI
There are only a few promos that would drag me into a chain restaurant. Their endless appetizers recently changed from only one type to any from a small collection which makes more sense. Needless to say, tried them all except the bruschetta. Just not a fan of bread. The spicy chicken tostadas were the best. Had some guacamole and lots of veggies. The rest were on par with their offerings in the frozen section at the grocery store. Good value for the money, taste on par with this chain.
Brandy B.
Évaluation du lieu : 1 Wyoming, MI
Our server was Morgan. Came in close to 10 pm, sat ourselves in the bar area. It wasn’t busy, 4 other tables were sat when we got there. Service started out slow, ordered drinks which took about 5 minutes to come, which the bartender brought us. Waters we asked for were not brought out with our other drinks. Took another 5 minutes for Morgan to come back to take our order. Ordered the appetizer with the ahi tuna, delicious! I ordered the ribeye and lobster tail, sides, rice and spinach, steak was overcooked a little, but still close enough. Lobster tail seemed very small but ok. Asked for melted butter which came out at a slow pace, don’t think it was real butter, gross. Sides were very good. My sister ordered the flat iron steak with broccoli and spinach. Broccoli looked old and was under cooked. Asked Morgan to fix it after waiting what seemed like 5 more minutes for her to check on our food. My sister also ordered another lobster tail. I was irritated, went outside for a smoke break. 6 minutes later I went back in, used the restroom and only the broccoli was brought out, still looked nasty and was told it tasted the same. When I went outside I noticed Morgan having a conversation with a customer. After coming back in and sitting down, I see Morgan at the same table still conversing. I watched her for several minutes waiting to see if she was going to get the lobster tail that I believe should’ve been done by now. I’ve cooked lobster tails before, I know how long it takes. After a few more minutes I asked the bartender to get our server. She strolls over, I ask about the lobster. She replied, I was just about to get that. Didn’t look like it to me. I asked for a box for the food I couldn’t finish. She brings the lobster which looked charred. Bartender brings a refill for our friend and asks about our meal and about the steak I only ate half of. Ordered a drink from her which she brought over promptly. Morgan still took her sweet time to bring our check. She’s lucky I’m a server and gave her 18 percent, because she didn’t deserve it. I should’ve given it to the bartender. Wish I knew her name. I want to thank her for her great service. Morgan less time flirting more time serving. I know your not there to kiss my ass but serve my ass
Nina S.
Évaluation du lieu : 5 Cleveland, OH
Thank you, thank you. I’ve been to a lot of TGI Fridays, but this one was by far the best. The hostess saw me walking in, and ran to open the door for me. She showed me where to place a to go order. I had the worst day EVER, the bartender was so kind and so wonderful, she made my shitty day better. She made sure my order stayed warm and delicious until I was ready to go… Thank you TGIF for making a horrible day not so awful.
James Z.
Évaluation du lieu : 1 Marshalltown, IA
Our party went there last night. First they sat us at a high table. We’re short and I asked if he thought we could get up on the stools. He grunted and took us to a table. We sat there for twenty minutes. Nobody came to wait on us so that was the end of the story. Couldn’t judge the food as we got up and left.
Mike L.
Évaluation du lieu : 2 Comstock Park, MI
If its not a happy hour special be prepared to spend money. There are plenty of restaurants on alpine that offer good food and service for a better price.
Tom C.
Évaluation du lieu : 1 Warrenville, IL
* Weak drinks * Poor Accessibility * Confusing seating directions * Lack of eye contact from staff * Great food does not outweigh the lack of attention to detail * Neglectful server * Incorrect billing * Distracting music * Broken Wi-Fi
Desiree R.
Évaluation du lieu : 4 Muskegon, MI
The food here is amazing. The fried Green Beans are so good! And the bruchetta pasta is my favorite! But the service isn’t always the best. Most of the time we don’t have any issues but we’ve had a few times where it’s been ridiculous service and then waiting to get our check so we can go home.
Brad M.
Évaluation du lieu : 4 Fort Worth, TX
TGI Fridays! Sometimes you just don’t want to think. Quality service, consistent food, and these guys are always running a deal or special. I like the 3 apps for $ 10.00 special they had. They often run the 2 entrees for $ 20.00 also. This particuar Friday’s also serves authentic Michigan Craft Beers! 4STARS
Amy M.
Évaluation du lieu : 3 Grand Rapids, MI
Hey it’s Fridays — we have all been here, we know what its like. Decent place. Good specials for happy hour on Thursdays. Had a blue cheese bacon steak that was pretty good. I honestly expected it to be fatty and tough but we had a buy 1/get 1 free so I went for it. I would totally have that again! The Jack Daniels selections are always a good choice too! =]
Dan M.
Évaluation du lieu : 1 Holland, MI
Shame on me. Ate at the Friday’s by Woodland Mall last Friday. Marginal service and they had no Coke(on a Saturday of all days). This location is dirty. Came in tonight at 9:45 and was immediately seated. 11pm and still no food. Several other tables complained about slow service and drinks.(This was the location on Alpine not Woodland Mall area). This is really too bad, used to be one of my favorite places but hey are quickly going down hill fast. Not sure who is running these things but it is too bad. Do yourself a favor and pass. Coupon or not, not worth the frustration.
Mark D.
Évaluation du lieu : 4 Grand Haven Charter Township, MI
Good stuff here, had the Jack Daniels sampler. Very good, shrimp, chicken & ribs with the JD dippin’ sauce.
Dave C.
Évaluation du lieu : 4 Iron Mountain, MI
I found that this is a great place for either lunch on Saturdays or Sundays, as they are not as busy as the evenings. Lot’s of good choices here and the beer specials are great!
George S.
Évaluation du lieu : 2 Northampton, MA
We stayed overnight at the SpringHill Suites nearby, and picked TGI Friday’s, which is almost across the street from the SpringHill Suites, for dinner. We were disappointed. Our server seemed quite disinterested in us and her other customers. She would disappear for long periods of time and then make a brief reappearance before disappearing again. I know it probably isn’t the greatest thing to be a server at Fridays, but her heart was definitely not into her job. Not sure if it was because of her or the kitchen, but our food also took a long time to reach our table. The place wasn’t crowded at all, so that can’t have been the reason for the delay. And ours wasn’t the only food that took forever… a lot of other tables had lengthy delays as well. There are dozens of other restaurants right around this Fridays location. If we ever found ourselves in this area again, we would try some place other than TGI Friday’s.
Caitlin T.
Évaluation du lieu : 2 Grandville, MI
We went here the other night with my in-laws. My husband and I weren’t too hungry, but they wanted to get something to eat. I got the Chicken Tortilla Soup. It was alright, but nothing great. My husband got the Pick Three For All with Boneless Wings with the Roasted Green Chile Sauce, Onion Rings and the Loaded Potato Skins. Now the sauce we chose said to be hotter than the classic Buffalo sauce, but it had no spice at all. My soup had more spice than the wing sauce. The sauce mainly just tasted like cilantro and looked like mustard. To top it all off, they had hardly any of the cilantro yellow sauce on them! My father-in-law had the sliders and a basket of fries. No complaints here, but those aren’t hard to mess up. My mother-in-law got the Sesame Jack Chicken Strips. She loves them. The Jack Daniel’s sauce tasted mainly like molasses, way too sweet for my tastes. She also ordered a side of Loaded Mashed Potatoes, but she never got those. They tried to charge us for them, but we made it clear that we didn’t get them so we would not pay. If given a choice, I would not come back here.