This woman is not only rude but they do not clean well. I would highly recommend choosing another company. This company was contracted by my realtor to clean the vacant house we were purchasing. A move in cleaning, including cubbards and windows. They charged 460.00 for an empty 2600 sq foot house. When we got here, the windows were still dirty, the insides of the cubbards had not been wiped out, there were hundreds of bugs in the cubbards above the stove, the exterior of the cubbards were covered in dust, there was a dead wasp in the sink, cobwebs on the wood stove and dust bunnies in the shower. I called the owner Bonnie and explained this to her. She told me «you have a problem lady» and said her workers spent 50 hours cleaning my empty 2600 sq foot house. Ridiculous. I asked her to come out and see what I was talking about and she said her time was too valuable for that. She eventually, after insulting me several times, said she would make arrangements for someone to come out and finish the job. I did not hear from her after a week went by. I sent her 300 dollars, a fair assessment of the work that I guess had been completed with a note at the bottom of the check stating balance to be paid upon completion of work. About a week after that she sent a certified letter threatening to send me to collections if I didn’t pay the remaining 160.00 — I called and left her a message reminding her she was going to send someone to finish the work. She never called back. Eventually I had to get my realtor involved and they are paying her the 160.00 — money she does not deserve.
Gwen O.
Évaluation du lieu : 5 Grants Pass, OR
We were vacating a home that we rented. We had Miracle Workers come in and clean the kitchen, 2 full baths, and all the windows inside and out through our 1700 sq. foot home rental(3 bed, 2 bath). The owner of the company came out to give me an estimate. She was a bit on the grouchy side, and was not too good with listening to me(I told her 3 times that I only wanted the kitchen and baths done but she kept walking through my house telling me all they were going to do… finally she asked why she was looking at the whole house and I just answered«I have no idea:). So the owner is a little strange but you have to get past that. Miracle Workers did a really great job!!! The oven in the rental did not have a self-cleaning option, so the two women who came to clean the house had to scrub it out by hand… we all know what an immense pain that is! I had toilet rings in the toilets, and some serious grime at the bottom of the shower(yes I had neglected some cleaning a couple weeks before the move!). I had personally cleaned the rest of the home and garage. Their only job was the kitchen, baths, and windows. When I walked into the rental home after they had done their work I was AMAZED!!! They did an incredible job! The home smelled of a pleasant cleaner. When the cleaners got done with the window’s in each room they vacuumed it again! I was not expecting that!!! It looked so much better than when I had moved in! The kitchen… it looked brand new. I could not believe what they did with the oven. This stove has one of those electrical tops that is not flat. So you have to get in and clean each of the burners and under the burners. It looked BRANDNEW!!! They really are miracle workers! The floors looked great, they had cleaned in every single cabinet and drawer. Really great work! Bathrooms… once again looks brand new! I don’t know how they do it! The toilets and shower and bath looked immaculate. They did a seriously amazing job. I would totally use this company again. As for responsiveness and timing, I had called this company 2 days before we needed this done(it was a last minute decision) and they fit us in. They were on time to our home, my husband who was letting them in was late. When he got to the home they were already working on washing the windows outside the home. My husband and I were seriously impressed with their work ethic. As for price I can’t really say if it was good or not. We paid $ 250 for the work done. I think there were two women there for 5 or 6 hours! I couldn’t believe it!