Grass Valley Air Conditioning Inc.

My experience is different from the others here. This is from several years ago, but I found GVAC to be dishonest. My heater stopped working and the tech said the controller board needed to be replaced along with the spark plug wire (this one uses a car spark plug to ignite the gas, don’t know if that is standard practice). The guy forgot to take the old board with him. Just out of curiosity I put it back in after he left and it worked fine. When I called the company they refused to refund me the $ 200+ for the board. I even contacted the state contractor’s board and they said it should be refunded. I would have had to take them to small claims court. It’s been over 5 years and the old board is still working fine.
BTW, the tech was already trying to upsell me to a new system.

We are glad we chose GVAC to replace our old heater and air conditioner with a new system. From Rod Smith’s careful assessment of our needs, to his detailed explanation of our options a few days later, to a painless installation by Rod’s son Ryan, a second Ryan, Darryl and David, things couldn’t have gone better. Our new system works so much better than the old one. Five stars.
Scott & Linda Herold
Colfax, CA

Just had Grass Valley AC install a complete new HVAC system in my house and I couldn’t be more pleased with the work. Ryan, Matt and David are very knowledgeable, have great work ethic and were a pleasure to be around. They did everything they said they would in a professional and timely manner. Based on this job I would recommend GVAC to anyone.
Perry Blake — Alta Sierra

I called when my ac went out over the weekend. A very polite young man arrived on time and had the problem fixed within an hour. I couldn’t have been more pleased with the experience. Everyone I talked to was very nice and I appreciated that they had someone come out on a Saturday!

My parents just used gv ac to diagnose their home heater that was not working properly. They were quoted $ 70 plus parts to send someone out. A gentleman was sent out and took almost 2 hours to diagnose… handed my parents a bill for $ 122 & told them they needed a $ 400 part. My dad called them about charging him almost double of what he was quoted… waiting to hear back from the owner.
Update: My parents were credited based on the verbal quote. Thank you GV AC for the follow-​up on customer service.

This is a family owned and operated business that has been around for years. Their son works here and is being prepared to take over.
Grass Valley Air Conditioning has done major and minor projects on our house, and has done some repairs. I recommend them without qualification. Their prices are fair. Their conscientious service is excellent.