I saw the negative reviews and was really shocked because my initial experience here was so positive. I have been on a Subway kick lately so I have been visiting often. Last week, I noticed that there was an employee who was very rude. I let the rude behavior slide because I thought that maybe it was just a fluke. Actually, I hoped it was a fluke. But it was not a fluke! Last night, my husband & I stopped by Subway to grab a couple of sandwiches. When we walked in, there was only 1 guy working. Ironically, it was the guy who had been really rude last week. As we walked I, we were not greeted at all. We felt as though we were inconveniencing him by just being there. He had been in the lobby area when we walked in. He the. Walked into the food prep area and just threw a pair of gloves on. He did not wash his hands at any point. He sloppily made our sandwiches my throwing the ingredients on the bread & rung us up. Then I looked at the receipt, I noticed that he had charged us wrong. I wasn’t angry, I was just pointing out the error. His immediate response was«look lady, if you don’t like it, call my manager in the morning. My name is Bo». I told him that I was not going to pay the incorrect amount & wait to have it corrected later. He then felt it was appropriate to grab the sandwiches and angrily slam them into the trash can. He then opened my drawer, pulled out the money that I paid, forcefully closed the register drawer, slammed my money down & told me & my husband to get the fu€k out of his store. Wow. I will not be visiting that Subway ever again. It’s too bad because I really liked everyone else who worked there.
Darrell L.
Évaluation du lieu : 1 Auburn, CA
Just picked up a sandwich. I can’t believe that one of the individuals was eating and serving food at the same time. Chewing with her mouth open over the sandwich ingredients. YUCK! I would give the place less than one star if I could.
FeyJai S.
Évaluation du lieu : 1 Sacramento, CA
This subway still sucks. Very unprofessional. I remembered creating a Unilocal account just to write a review of my experience at this subway.
Mistie C.
Évaluation du lieu : 1 Nevada City, CA
Turns out that red head is the OWNER!!! I was shocked to learn that! To own a business and behave in such a manner is disgusting! I hope more complaints get made and corporate learns about her!
Angela D.
Évaluation du lieu : 2 Grass Valley, CA
We have eaten here many time in the past 5 years. It is Subway and the food is consistent with what you expect from a Subway. The service in the past was horrible and for several years they had a group of employees who seamed to care less. I have to say that recently they have remodeled and and the service and over all cleanliness has improved. We stopped for a sandwich at 6 on a Saturday night. One would have expected to have more than one employee working. We were fine with a short wait because we weren’t in a hurry. While we were eating our sandwich a line formed out the door with impatient would be customers. I am giving 2 stars because I felt extremely sorry for the very polite and diligent young man working behind the counter struggling with the impossible task of pleasing everyone. I hope the owner realizes that for the amount of people who left without ordering sandwiches he could have paid for another employee, kept happy customers and provided a better working condition for his employee.
Brittany M.
Évaluation du lieu : 3 Grass Valley, CA
I’ve been here several times and it’s just your average, regular, run-of-the-mill Subway. I’ve always liked Subway’s sandwiches so I always keep going back due to consistent quality and how yummy they are in my book. The staff is always moderately friendly, at least, and the place seems very clean which is huge to me.
Sophia R.
Évaluation du lieu : 2 Grass Valley, CA
I really wanted to give this 3 stars, but if they had a half star I would be willing to do that. I have been here quite a few times(and your probably wondering why since I gave it 2 stars!) but every time I have gone in the girls are very unprofessional that work there. They giggle and talk amongst themselves while serving customers and are not professional at all. I know this is just a Subway, but there is a way to do things and just because this isn’t a 5 star restaurant, doesn’t mean you can be unprofessional when dealing with customers. I have stood at the counter for over 2 minutes while the girls talk to eachother and none of them said to me «it will be just one moment thank you for waiting» and I found it very rude, they are very disorganized. To break it down I would give it 2 stars for service and 3 stars for food. I like very few sandwiches there, and subway tends to be a bit stingy with their ingredients. Of course the prices are good if you want a $ 5 dollar footlong which comes down to the ingredients being of cheaper quality(for instance the $ 5 footlong chicken is this spongy fake McDonalds style chicken patty), or you can spend a buck or two more and get the turkey bacon avocado sandwich on flat bread which is my favorite.