I previously gave them a great score for being reliable and quick when they sent me their survey; however that has changed. My husband and I are new to the area and have both taking our cars here for routine oil changes. I took my car on the 4th of June for oil change, received a good report back they did recommend I complete a fuel injection. Fine; I was going to bring back after my trip. The following Wednesday 6⁄8th drove to FL and my check engine light came on, I went to advance auto for read out of code and was advised it was the camshaft. Once I returned from my trip I brought car back to location along w/check engine code print out, I explained the situation to guy at front counter. He advised me they would need to complete their own diagnostic — that’s fine and fair. However I will need to pay $ 79 for them to complete and also pay what necessary repair may be needed. Not once did, he review the information I tried to show him. Instead he advised me to bring car back for their technician to perform diagnostic after we pay for it of course. All I wanted were for them to check to see if they camshaft was loose during oil change or something, instead I just received a bush off. Thank you Precision Tune; I will never conduct business with you again and hope others will look elsewhere for their car needs. You do not want or need for them to cause any problems. PS. the shaft was loose, fixed on 6⁄18th — issued resolved. By the way, I had to give at lease 1 star to post review, :(
Robert T.
Évaluation du lieu : 1 Greensboro, NC
My father took my car here to get an axle replaced. Once the job was complete when he picked me up he told me he thought something was wrong. As soon as I got into the car I knew it was not right. I took it back. They told me that they had gotten a bad axle from the car parts place. It is clear they did not test drive my car or they would have know this before the car was ever returned. While I was there I witnessed two other customers dealing with issues where a simple test drive would have avoided a return visit. I will not return.
Cherdell S.
Évaluation du lieu : 5 Greensboro, NC
Anytime I go in they say hello & I will be with you in a moment or how can I help. Very friendly and reliable. Even better they close to home