Shen Jen-Yee, MD

You need to be a person, a decent person before you are a doctor. Obviously, he doesn’t care about the patient. This is an occupation requires some characters of caring, devotion, patience and willing to help people out. I don’t understand why he got so impatient after we visited him twice, two weeks apart to obtain his opinion on my 14-​year-​old boy’s angioma on his elbow. I was referred to him to cure. His very unprofessional attitude makes to regret wasting time visiting him. My advise, if you are not happy to be a doctor, find another job ! You are wasting other people’s time and that might put other people’s life in danger.

Very unprofessional doctor. I should have read the Unilocal reviews before making an appointment! All of the 1 star reviews are on point with my experience.
Will not be coming back.

I’m writing this comment for my best friend, she came here because her body was very itchy, when she was there Dr.
Shen were just writing what my best friend said and did not even look at her body carefully. My best friend has red spot all over her face and body and Dr. Shen was saying that it was pimples on her face. (I mean come on now!). (I can show you a picture of her face). She was provided with two types of drugs and said she was allergic to something. The whole process was less the 10 minutes. Two weeks later, I see that she’s getting worse so she went to another awesome doctor in San Gabriel, when my best friend walked in she was told that she has very serious skin problem. 急性皮膚炎
The whole point of the story is that I wanted to warm some people out there if you are going here. Reconsider with your choice. Find the best doctor who is willing to help his or her patients. Not just a doctor who wants money. At the end of the day, I just want my best friend to feel better.
So good luck guys. I wish I can give zero star lol

Let it be known, I came out of Unilocal retirement for this one… so I’ve been breaking out like a horny 13 year old pubescent little boy recently; and being in my mid-​20s, my mom’s freaking out here. She’s taken me to multiple doctors, and was finally recommended this one through our family doctor. Mommy looked up his Unilocal reviews, and wasn’t thrilled with the amount of 1 stars she saw, but she was putting trust in those that gave him more stars. (That was mistake #1)
We make an appointment.
We trek across LA from Cerritos to Hacienda Heights to see him at the buttcrack of dawn on a Saturday morning. (Mind you, I did not sleep all Friday night, so I’m already tired and cranky.)
We park, and then go suite hunting… which turns out to be more entertaining since all the suites are in odd order, damn Asians.
We find the suite and victoriously walk in, only 4 minutes late!!!
And that, my dears, walking into the office suite, was the biggest freaking mistake mi madre and I made all day. (Mistake #2)
Oh where do I even begin?
I get harassed nonstop by the lady at the front receptionist (Amy) regarding my Blue Shield subscriber ID number not existing, and blah blah blah. And of course, being Asian, the first thing she slapped down on the counter in front of me was a waiver that basically stated I was financially responsible for all payment services incurred if my insurance doesn’t go through, since she can’t find my insurance.
Oh, did I mention? Mi madre es my insurance lady, you better BELIEVE I pay up the arse every month to keep top notch insurance available so mi madre won’t chew alive. (RED FLIPPIN FLAG!!! Mistake #3)
BUT! That wasn’t the BEST part of the visit… Amy shows me in and disposes me and my mom into a room, and the famous doctor Shen Jen-​Yee comes in. As soon as he walks in, he starts scribbling hieroglyphics on a sheet of paper in my file, and chats with my mom. I take off my glasses (and render myself blind as a bat, which I hate!), and this ingot doesn’t even bother LOOKING at my face. (RED FLAG! Mistake #4) I wish I could say, I took the hint and scrammed outta there like a bat outta hell, however, unfortunately…
THREE MOTHER LOVING MINUTES LATER (Yeah, all important doctor didn’t even bother waiting five), he chucks a standard prescription at my face (which, by the way, another doctor has already prescribed to me, and it hasn’t done jack crap for my face yet, but of course he wouldn’t know, since he’s too important to even talk to me), and tells me to take the meds and if they are too expensive, to call his office and he will see if he can get me something less expensive. If the results don’t clear up in 2 weeks, to come back and see him again. My mom tried to ask him some questions to get a better understanding of why I’m breaking out worse than a hornball 13 year old boy, and he brushes all her questions off like a horse swatting away some flies.
Within 5 minutes of entering the room, I was getting kicked out again to that lovely Miss Amy at the front desk, who once again, started hounding me like a pack of dogs after a fox regarding money, payment, and my Blue Shield subscription. I was back at my car on my way home in less than 30 minutes of arriving at his office parking lot.
I never felt so… INHUMANE before. I now understand why doctors that spend more time with their patients get sued less. Stay FAR FAR away! He’s only interested in how deep your pocketbook is, and how much you’re willing to fork over to him, and NOTHING else!!!
You have been warned!!! NOT coming back!!!

I don’t usually write reviews on Unilocal,but I have to for this doctor. This is absolutely the worst experience I have ever had with any doctors. I went to see him for some concerns I have with my hair. He barely looked at my hair for like 2 seconds and did not even bother to try to examine the concerns I have. He just prescribed me some meds that I need to take. I kept trying to ask him questions that I want answered. He just brushed me off and didn’t really want to listen to me at all. He kept repeating to take the meds. I believe strongly that I should be able to talk to any doctors and try to find out or understand the causes of my medical concerns. I was there for there for less than 5 minutes. It was a total waste of time and my money!!! This doctor has really bad bedside manner and does not care about his patients at all. I would recommend anyone to stay away from this physician and seek care elsewhere.

Went there for a mole removal. It did not disappear but grew back within two weeks. The laser machine was broken and will not be replaced. I went with the surgical removal route and it was a fail. Sorry to say! However he is a nice kind doc

Been coming to Dr. Shen for years now and he’s always helped with my problematic skin. He splits his time between the Hacienda Heights and Alhambra location. I called on a Monday morning to make an appointment and was able to see the doctor within an hour of calling. I’m not sure how the Alhambra location is or how busy they get on the weekends, but it’s easy to see Dr. Shen on the weekend mornings. Since I was in a bind and needed to see him asap, it ease of seeing the doctor and getting prescribed. It probably took me longer to get my prescription than seeing the doctor.
Office Hours:
HACIENDA HEIGHTS: (626) 964‑9509
Mon, Wed, Sat: 9am to 12pm
Tues, Fri: 2pm to 5pm
Thurs, Sun: Closed
ALHAMBRA (626) 282‑6929
Mon, Wed, Thurs: 2pm to 5pm
Tues, Fri: 9am to 12pm
Sat: 1pm to 4pm
Sun: Closed
You can call either locations to make an appointment with Dr. Shen.

waited longer than the consult.
i went in for my acne and to have a scar looked at. The scar appeared out of nowhere, no trauma, nothing. He looked at it and said, «Oh, that’s a scar…» No Really? That’s your professional diagnosis?
Then he made me feel like an idiot for not getting my acne looked at sooner. He prescribed me benzoyl peroxide. Hm… I could’ve done that myself.
I felt rushed, annoyed, and frustrated. I am less hopeful now than before I walked in. Will not revisit.

Excellent dermatolgist! I went to see him with my parents since I was a little girl. I wonder if he’s ever going to retire. seems like he loves what he does! Such a cool, laid back personality.