Galaxy Nails

Horrible customer service! Manicures and pedicures are okay no big deal, I honestly think I can do a better job myself. Stay away from this place!!!

sorry to say after not going there for about 9 years things haven’t changed except the paint he he. They have a broken piece of floors which could be a bad thing for us clients if your shoe gets cut and you fall but when I mentioned it Tina didn’t seem to care the back of the shop smelled so bad and it had lots of flys around their food in the back yuck. The service was ok but what really got under my skin was that from the time I walked in till I left they were talking in vietnamese it gave me a headache and I also figured out they were talking about me in front of me which Im sure they do when a new customer comes in. I will never go back there again my regular place is in san mateo at tranquil nails is like day and night at least there they give you hands, arms and neck massage with a wonderful lavender lotion and hot stones nothing like galaxy nails.

I have been coming to Galaxy Nails regularly for the past 5 years. Brenda and the ladies are always very nice. Clean, efficient neighborhood salon.

The shaping on my nails was good, but I could tell the lady that helped me was rushing. The ladies can get really rude and are not good with customer service. I could hear one of the employees trying to make another customer use a certain color she did not want and when the customer told them she was not happy, she was told «go find another place.» My mom was sitting in the chair next to me and one of the employees came over and told her «move I am going to use this place.» That is completely okay, as long as you say it politely and not in a demanding, rude way.

This was my worst experience in 20 years! Being new to the area I called ahead to make sure they could provide the gel fill I needed. When I arrived I still had to wait 25 minutes. The facility was not clean and the furniture was worn. I wish I had trusted my instinct and left right then. But I chose to give them the benefit of the doubt since it was already late in the day and I needed my nails done for an interview the next morning. The technician was so slow, I was concerned for her health. Her emery board was dull and ineffective. She was rough and nicked made me bleed. And then when she came to the color I had originally called about, she didn’t have it. And then she charged me $ 40. Wow! Don’t go here!

I have been coming here for years, and I love them! Brenda suggested I try black nails, instead of my usual french, and I really like them.

Hour long wait for freezing cold water pedicure!
:((and didn’t help that both front/​back doors were left open while (on a COLD DAY) the staff are dressed in winter coats and beanies! They tried adding boiling water to cold water but to NO avail… but of course had to pay full price! Will NOT return

These VERY nice ladies do a good job when they’re busy and great job when they have more time. They seem to service a large volume of customers in HMB so the wait time, even if you have an appointment can a be irritating.

This review is for the waxing done here. Brenda is a professional at eyebrows!!! She always has my brows on «fleek» as they say now an days! I wouldn’t get them done my anyone else. Plus if your not totally convinced you can just let her know an she will fix it right away!

This place honestly is the second worst nail place I have EVER been to. The woman that did my toes cut me three times and was really rude the whole time. This place doesn’t care about the quality of the nails they do they just try to get as many people done as they can to make fast money. They were completely full and only three or four people working. A pedicure that would’ve only taken about 20 min total took about an hour and a half because they were hoping around from customer to customer. I don’t recommend this place.

Galaxy Nails has always been my goto spot for my mani, pedi, and waxing. The ladies here are always super friendly and attentive, they’re just lovely! I found out recently that they even do eyelash extensions. It gets quite busy so I would recommend making an appointment with them. Two thumbs up! :)

I have been coming here for 4 years .I like them for waxing and gel nails and pedicures .They have just remodeled and it was great .
The pedicures last longer then any ive had and the gel is good .
My only complaint would be that sometimes they take too many walk –ins and if I’ve made an appt I would like that appt to be on time.

The ladies here are very friendly, they always remember my name. They do an excellent job of managing cuticles and give great foot massages. The salon is conveniently located in a shopping center so easy to take care of other errands when there. Prices are competitive and they have a large nail color selection.

I have been here a few times when I can’t make it to my regular place in San Mateo or I’m in a pinch. Overall, they aren’t great. Today was one of the worst experiences yet and I feel like every time I go here I am reminded of why I try to avoid it. I had to say ouch twice during my pedicure, I still have no idea what she was doing with the cuticle clippers but she stabbed me twice. Also, although I was able to be seen pretty quickly (it was a Thursday around 4:30pm) people started to come in behind me and they woman at the front would ask them to come back in 30 minutes. If the person said they couldn’t wait then they would tell them just to sit and wait but that they would take care of them. Throughout my pedicure time I saw one woman come back and be told to come back yet ANOTHER 30 minutes later. She was obviously annoyed and I didn’t stay long enough to know if she came back a second time but I just think its bad business to treat people that way. I also saw them take clients that came in after others. My pedicure was beyond rushed due to the backup and was not relaxing at all. I usually look forward to getting my nails done, but I couldn’t wait to get out of this place today. I will not be back. I will find the time to go after work to my usual spot in San Mateo that treats everyone the same and has never caused me to flinch in pain.

My least favorite nail place on the Coast. While Brenda is a sweetheart and remembers everyone who walks through the door. The rest of the women are not very friendly. My last Shellac chipped off pretty quickly. Try Holly Nail’s or Elegance instead.

I don’t think that this place deserves the really horrible reviews it has received here so I wanted to provide what I feel is a reasonably objective review of Galaxy nails. I just moved to HMB, and I was looking for a new place for my mani/​pedi. None of the places in town had stellar reviews, and since this one had several reviews mentioning its cleanliness I just decided to go for it. Here is the deal:
1. The ladies are friendly which I appreciated.
2. It is very clean/​sanitary — so I agree with the other reviews on this. In my opinion, this is a major bonus.
3. My pedicure was totally fine, and actually even pretty good. I would go back for a pedicure here. They charged $ 25 which is pretty much the going rate so that was fine. If I had only gotten a pedicure, I would have rated the place 4 stars.
4. My manicure left something to be desired. It took a LONG time. It was almost excruiciating. Granted, I was kind of on a time schedule that day and so was on edge, but I have had a million manicures and this one was going on way longer than necessary. It was also not that great a job. Definitely not the worst I have ever had (that is a whole different story), but definitely not anywhere near the best. And for the price, I would hesitate to come back for a manicure (but then again, from the reviews I seen of other places in HMB, maybe, then again, I will have to).
I would like to note that because I have very weak nails, I have had to resort to getting acrylic gel manicures (no tips, just the gel) and a lady who was just getting a regular gel manicure was in and out in half the time it took for my manicure. So maybe they are just not as proficient at acrylic and if you want a regular or gel manicure you may be golden!
I think that if you are looking for a good pedicure, you should definitely consider Galaxy nails. If you are looking for a fast clean place for a non-​acrylic manicure, this may also be a place to go.

I have been coming to this Nail salon off and on for a good 5 years or so. I do not have one complaint. It’s just a nail shop so I do not expect special treatments, though they have always been nice to me. Brenda is especially nice — always pleasant.
Most nail shops that I know of do not take ATM payments, cash or check, so this place is no different.
The nails always look wonderful and the price is right. I do not see why they would get a negative mark.

I went to Galaxy because my normal salon could not see me that day and I was taking a trip the next day so needed nails done quickly. The woman who gave me a pedicure did OK. But the young woman who did my fingers really cut the cuticles too much. At one point she screamed sorry, and before I sensed the pain realized she had sliced off a good part of all the cuticle on my pinky nail. I will post a picture I took when I got home. OUCH, and EEEOOW. I understand accidents can happen, but she did it on ANOTHER nail on my other hand too. So once is an accident, twice in one sitting? That is a problem. I will NEVER come back here again. Also the nails chipped and literally cracked before I got home. Keep in mind my nails were fine before I went here. No hang nails, no blisters, descent length and strength to my nails, etc.

I had some time to kill one evening in Half Moon Bay, and since no other nail salons were open after 6:30 pm, I found myself here. Based on the Unilocal reviews, I wasn’t expecting to be wowed. My experience was pretty underwhelming.
Service isn’t particularly friendly, and the quality of the job done wasn’t very good. While I was getting a manicure, another employee from the shop came over with a bowlful (and mouthful) of cereal and asked me if I wanted a pedicure, too. I have begrudgingly come to expect the constant up-​selling attempts at nail salons, but the addition of the cereal was a first for me. Weird!
There are signs posted around the shop stating that checks are accepted, but tips must be paid separately. I guess this is some not-​so-​subtle attempt to dodge the IRS? Whatever the reason, it seems a bit sneaky.

Ened up going here because the were the only place in Half Moon Bay who have Nail Shallac.
Sorry but I would never go back. Service was not good and be prepared they ONLY take CASH or CHECK not even a debit cards for payment. I had to schlep across the parking lot to take out a fist full of cash to pay for mani & pedi.