Phillips Seafood

Don’t expect a lot from here. Service isn’t subpar of course they are express. They just order and call your number. Don’t expect food to be good. Crab cake sandwich meat is small but it’s good because bread is soft. One time I had hush puppies it was hard as a rock! And some cashiers look like they hate working here. But their coleslaw is good.

Overpriced and made me miss the old original Phillips. Shrimp is the same that you find for sale in every standard supermarket frozen section. I expected much better. Waffle fries are tasteless hunks of processed potato. No hint of old bay anywhere. I mean come on wtf. Chain or not could be much much better and more imaginative.

if I could give zero stars I would hell, if i could give negative stars I would. Worse dinning experience ever! First we had no idea that this was an «Express» Phillips set up. So less than half of the menu, a trashy looking seating area and way below sub par staff! I mean McDonalds would have been better at this point. The food was horrible! The service was worse than the food. The staff eventually handed us our food which consisted of box meals, no utensils, no condiments but plenty of attitude. For a casino setting this place is garbage! For Phillips image, they should just re-​name this Long John Silvers and keep it moving. If you were looking for The Phillips Standard of food and service then don’t attempt this ride!

This is a casual dining restaurant inside the Maryland Live casino. The place was packed when we came here late one weeknight. Despite being so busy, the line moved quickly and the employees were very kind. The food was hot and delicious, as to be expected at Phillips. I like to order the crab cakes and hush puppies whenever I come here. Two thumbs up!!!

So, I gave this place the benefit of a doubt and tried it anyway. Fail!
I read a review that the «Pretzels with Crab Dip» tasted more like «a lot of cream cheese with just barely a hint of crab/​flavor» and that review was very accurate! I was hoping that that review was just an off day for the dip.
Nope, same experience for me — I do give a star for the pretzels; those were good. BUT the main thing I came for, the crab dip, sheesh! I could dip soft pretzels in cream cheese at home for a fraction of the price! Nine dollars, never again.
Try at your own risk; read the other reviews.

For somewhat fast food stop inside the casino, try what’s in their small menu. Phillips is known for its crab cake. I had the sandwich and I finished it in quick bites.

Downright terrible. This place is an awful excuse for a maryland seafood restaurant. The crab pretzel was a soft pretzel with cream cheese — barely a hint of crab in the dip. At least throw some Old Bay on it or something! And the crab cakes are embarrassing. People from out of town must wonder what all the fuss is about when they try a crab cake here. Thank God it was free, or I would have been pissed.

The fried shrimp are disgusting. They are hard and have absolutely no taste. The hush puppies are good though.

Their crab cakes and red beans & rice were good. The service was okay. It was inside the casino do I was expecting something a little more upscale, but it wasn’t.

I usually have salmon once a week and this pick for preparation was just a «okay» type of meal. You can compare it to the Chili’s version without the high concentration of salt. Taste was bland. If you like Pappadeaux’s salmon you’ll thing this is cutting it easy short.
Good antosphere and courteous staff.

This is the worst food on the planet. I have been in Maryland for 40 years and I have eaten a lot of different Crab Dip’s and Crab Pretzels. This was the WORST. I don’t know how they could try any harder to make it any cheaper or less appalling. If you are visiting Live Casino make sure to go to Bobby’s Burgers. Some of the best burgers I have ever had.

Excited to eat at Phillips because of the name. Not so excited because it’s inside the casino. Ordered the cream of crab soup and 2 filet sandwiches, hush puppies and fries. Took longer to get our food specially when they’re not to busy. The food was OK. You can’t really mess up deep fried. This place is wayyy safer to eat at that the live buffet.

Worst meal and service ever. Microwaved dry and broken off burger with something burnt on the bread. Server stated she was tired and had a long day. Didn’t want to be there. Dropped off food and drink without a single word from her mouth

Awful service. Three of us ordered one right after the other and we had a 15 minute wait between each person getting their food. Everyone ate their food by themselves while the other two waited. The staff clearly does not give two craps about four craps. The food itself was okay but super overpriced. $ 18 for some from-​the-​carton scrambled eggs, fried previously frozen potatoes, and the smallest crabcake I’ve had in Maryland. They also have no idea how to toast bread. I’ve been to the inner harbor Phillips and you would never think that this was owned by the same company. Additionally, this is poor food for a casino as well, which usually have decent restaurants.

I should give it one star. But it’s Phillip’s I will give it two. First I tell that I been going to Phillip’s along time. My first Phillip’s is Phillip’s By The Sea at Ocean City MD on the boardwalk. Loved it. second was Phillip’s crab house on the coastal hwy at Ocean City as well at MD. All you can eat followed and gotten better. Baltimore also Washington, DC Don’t go to Washington DC it’s for the towers. Fast and easy not quality.
Here my review. This Phillip’s is limited. Very limited. Only crab cakes. Some time they have crab soup. Crab cake over cooked. No real eggs. Drink in the bottle. restroom in the casino. Not a lot of space. Clam chowder was good. Only get the soup. If you want Phillip’s. Or stop by Safeway or Giant food Save your money.
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The service & quality of food at this cafeteria style Phillips Seafood restaurant absolutely stinks. It’s located towards the very back of the Live Casino in Anne Arundel. I ordered the Cod sandwich with Waffle fries. The sandwich was extremely greasy & tasteless. The waffle fries had the consistency of Rubber. I waited approx. 15 minutes for my meal & I was one of the lucky ones. One lady waited at least 30 minutes for her Chili Dog. Don’t bother wasting your money. The Bobby Flays Burger Palace is a much better alternative @ Live.

Hard to believe this is actually part of the famous Maryland seafood chain. This is terrible, overcooked, freezer burnt food. The staff is clueless. Avoid this place.

DONT EAT HERE. The hushpuppies are like burnt bullets, the food is all freezer to fryer, and the employee’s are ridiculous.

Well if you have lived in Maryland you should know what a good crabcake taste like.
Phillips has been in Maryland for nearly 50 years making a name for itself as one of the best crabcake in town but DON’T WASTE YOUR TIME AND MONEY ON THIS FROZEN CRABCAKE. Just take a look at their story «holding fast to these simple principles: serve the freshest, finest seafood available, provide outstanding service, and create a memorable dining experience for our guests». Crabcake isn’t fresh, service is horrible don’t waste your time.

Philips at Live! Casino is a counter service fried seafood place. I expected prices to be high because its in a casino. But I at least expected some element of quality.
We waited ½ hour for our food, only
To be served tiny portions of cold AND burnt food. How does that happen?
I immediately turned around and asked for a refund. This took another 15 minutes before the manager showed up. No apologies or nothing; just indifference.
I am incredibly disappointed with this place and will not ever return.