Papa John’s Pizza

The pizza tastes fine. As a matter of fact, I’ve gotten a pizza here practically every weekend since I moved to the area two years ago. This review is in regard to the staff I dealt with this past weekend. They were rude, dismissive, and unprofessional. I ordered a pizza for delivery. I was told it would be 30 – 45 minutes. Two hours later, I called them asking where it was. I understand things happen. I wasn’t mad just hungry and wanted my pizza. That’s when they accused me of not answering my door. I live in a small apartment with a dog that barks at the slightest noise. I never left my living room nor did my dog so much as woof in the two hours that I waited for my pizza. I was polite up until I was accused of not answering my door. But that could have even been excused had I at least received an apology. But one never came. Costumer service is not that difficult especially when the costumer is trying to work with you. To the man I talked to Saturday night, I want you to practice saying this «I’m sorry, is there anything I can do to make your experience better?» It may take some practice but I can guarantee you’ll get better results in life.