Wendy’s

I’m a regular customer here because I’m not a fan of McDonald’s nor Burger King. I’ve always appreciated the management style of the older dark skinned gentleman. I don’t know his name, but he seems to be of an Indian or some type of islander descent. Any time that he was there, I never had a problem and the store was run like a well oiled machine!
I never had a problem with this location until recently on March 1^st, 2014. I decided to stop at this Wendy’s a little later than when I usually go during lunch. I went in there with a friend after some shopping nearby. I went through the maze to get to the cashier (John, who seemed either very, very new or just not «with it») and there was a younger dark skinned male by his side «running» John’s orders as he took them. As John completed his order and the other male walked away towards the fry area, he looked at me dead in the eyes and then turned his back to me and leaned on the counter! I said nothing for a few seconds, hoping he would turn around by himself without me making any motions. After all, our eye contact was established! He knew I was there to order food, not to stare at the back of his head. He should have greeted me upon eye contact and took my order because he just completed the other person’s order and I was the only person on line! So, anyway… He finally turns around and gets a bit of a stare from me. He looked back at me like a confused dog would move his head sideways. He smiles barely, takes my order (with a little help of the young dark skinned male {no name tag}) and it comes to the conclusion of the order of where I gave my coupons. Both, John and the other male, give that same sideways dog head look as if they never seen the back of the receipt before. Enter «Robert.»
At first, I thought Robert was a new porter or something. He wore a purplish gray striped polo shirt and black jeans, very unprofessional looking. It wasn’t until «John» the cashier asked him for help that I began to realize that he was a manager of some type. So, John calmly explains that I brought coupons and that he didn’t know how to enter them. Robert then looks at me and then the coupons. Robert then points his finger at me, AS IF I’M SOME PETULANT CHILD, and says in a gruff, trying to act all authoritative, but easily seen weak voice in front of the new guy «I’M ONLY GOING TO DO THIS ONCE FOR YOU! BECAUSE…» Honestly, I tuned him out at «because» once he raised his voice and pointed his finger at me. I waited until his mouth stopped yapping to respond with «Yea, sure. No problem at all! I don’t mind if you need to split the orders in two so we can do the coupons.» Obviously, power hungry Robert didn’t like my calm and agreeable nature. So he stared at me for a few seconds, muttered something and continued with the order — regardless of my «no problem, do what you have to do» demeanor.
Robert «the manager» needs to realize that he needs to leave his Hauppauge High School bully issues at the door. Being a manager doesn’t mean that you have to put on a show for the new employee by acting tough. Because, if I wasn’t a civil person, I would have come back again for dinner and stayed there a while to speak with him, alone.

It’s very good I love there chicken