Best Western Plus Inn Of Hayward

This place is always a good experience when I check in, this being my 3^rd time I can say I’m pleased yet again. Quickly checked in by a young lady, I get to the room everything is so clean and shiny, no awkward smell like others described. Although there is a musty strong smell in the lobby. I am on the 3^rd floor in the back with a king sized bed and a whirlpool tub. Can you say relaxation and no interruptions? I’m going to thoroughly enjoy this. After I post this review I’m turning off all electronic devices (except this big TV I’m staring at) as if I’m about to take off for flight lol you won’t regret booking here in my opinion, good night!

This place is better than I thought. The tub with the jets is mainly the reason I booked and it was nice. Deep and I guess big enough for Two average sized ppl but me and boyfriend relaxed one at a time. Has a timer for the jets. Stalish motel smell but all fixable with smell goods. The staff was really nice. Carpet is tacky and a few weirdos on site other than that, I liked my overall experience.

WE JUST FOUND POO IN THE TOILET! When we were recently going into the room for the first time! After the check-​in so, that’s all i have to say

Was pleasantly surprised by my stay. Room had updated décor and was spotless. Very nice breakfast and breakfast room. Both front desk staff (lovely little Asian guy at night and young black woman in morning) were both very polite. Parking lot had security, which is important in this area.
Only downside is right next to freeway, but price reflects that.
Would stay again.

The area may be not so good but the staff & especially the housekeeping staff make it a great stay. Luse knows exactly how to treat & greet people with a smile. Very accomodating. Very clean rooms. Thank you Best Western I will be back !

Moderately priced, good location. Rooms are nice and spacious. Continental breakfast included. We booked through

Had to visit Hayward for a wedding. Not the best area, so there are obviously not very many choices in accommodations. All hotels in the area are in the 1 – 3 star category so we went ahead and booked a room for 4 nights. The hotel is like any other Best Western — 3 – 4 story-​building with a small front desk to check in and register. The rooms are small, but clean. Unlike most reviews, we had a good experience at this property. The staff were friendly, courteous and helpful. The ladies at the front desk were most helpful and quick to respond to requests. The housekeepers did a good job cleaning the room and replenishing towels and toiletries. Complimentary breakfast was okay (at least they offered hot items like eggs, waffles and bacon). The hotel provided everything you would expect for $ 129 a night.

An old, tired place
This is a classic Best Western, dating from the late fifties or early sixties with three floors over a swimming pool. The rooms have been lightly remodeled, but still have small awkward bathroom areas and seem generally decrepit. There don’t seem to be a lot of other motel choices in the area and although it’s not an appealing place, it may be as good as you’re going to find.

Hayward is very low on the downward spiral. Then much further down the spiral is Hayward Best
Western. This is the original Motel Hell. The constantly changing middle managers are racist, rude, and, horrible human beings. This ghetto establishment is as crooked as the Bush administration, or the former Penn State football program. The Coke machine steals money like A Vegas slot machine. Complaining to the «little“Minion at the front desk gives you the WW2 stereotype 3^rd degree on name, room number, and, serial number. They have A sign on the machine that says“money is emptied daily. I’m sure this is the honest truth. Of course when someone complains about money lost, the machine isn’t fixed. That’s how this nickel and dime place operates. You can tell there’s any upper management overseeing this hole. There is nothing great about this «Great Western. «For the money, you would be better off staying in your car, and getting abuse from your wife. The security is also A joke at this hideous location. I believe some of these weirdos participate in pandering. I witnessed one with his ear up to one of the A Street windows? Do not stay here if blatant racist, slimy and, degenerate employees sicken you. Thank God that vengeance is His!

I must admit I had reservations to this hotel but a emergency happen and I was booked here for 2 weeks or more. I must say I was impressed with the rooms how clean, hats off to housekeeping. I love the breakfast in the morning when you cannot cook and have to take care of my emergency it was great and the morning staff so pleasant made me feel good when I was down. They made this place inviting enough though I know neighborhood not so good.

I originally booked 2 nights at this place months in advance through Priceline. The thing that bothers me most is when they try to give you the short end of the stick just because you booked cheaper through other sites like Priceline. I only had one problem with the room and one problem only. They gave us a smoking room! When I called the front desk, she told me that because I booked through Priceline, it doesn’t specify what type of room so that’s what we got because there’s nothing else available. The lady at the front desk was with a customer so she told me she’d call me back and check for a different room the next day. She calls back and tells me there’s no availability left for non-​smoking rooms even the following day. Mind you, this is the middle of the week, although, I guess it could be busy since it’s summer. When there was nothing else to do, I just asked for an air freshener, which the lady at the front desk personally delivered to our room.
This is a big deal to me because I used to be a smoker, but even as a smoker, I hated the smell of smoke and how it sticks to everything. At the end of our stay here, all my clothes that I had on while I was in this smoking room smelled of smoke, despite our efforts of opening the windows to air it out and spraying air freshener over and over again. Would never stay here again because of this.

The hotel is nice and even though it might be by the freeway it’s not that noise. The internet wasn’t good though but everything else was perfect

Stayed here for two weeks. Located right off of the A Street exit on Rt. 880. It is in a neighborhood that isn’t that great. Keep in mind that when you stay at the hotel, the neighborhood isn’t considered to be that much of a concern. Unless you decide to take a stroll on A Street, which I don’t recommend.
The hotel is owned by the same owner as the Best Western in Pleasanton. (I stayed at that location, and I wrote a review for that location as well.) Same as the one in Pleasanton, this location is kept clean. The grounds are maintained daily by the maintenance and housekeeping. They are doing an excellent job keeping the hallways, stairways, elevator, and the parking lot area clean. They do need to paint the parking lot area to clearly mark the parking spaces. Guests tend to miss parking in-​between the parking space lines. So repainting the parking lot area would help tremendously.
They do offer complimentary breakfast. But it is lacking, just like their Pleasanton location. Since I’ve stayed at two different Best Western Hotels owned by the same owner, it helps me see the similarities between the two. BOTH offer lackluster breakfast, a total lack of space in terms of breakfast seating area. I went for breakfast once at this location. Got so irritated due to the lack of personal space and lack of proper breakfast, I left and never entered the area for breakfast. There is a McDonald’s right across the street from the hotel if you need to eat McDonald’s. Use the proximity to your advantage. I did.
They even had oranges that have gone bad and apples that were soft/​mushy for their guests. What the fudge?! Doesn’t the management or the owner do surprise spot checks? If I was the owner, I would definitely make some changes. I have pics that I’ll upload with this review. By the way, Ramona, who was working in the breakfast area at the time I went downstairs for breakfast is doing a great job. She even gave me a glass of milk so I can have my cereal to go.
The plus side is the staff. All three stars belong to the staff. The housekeeping supervisor, Luse was terrific. I had some concerns about my room and Luse got it taken care of immediately. Flora, who was the main house keeper for my room was excellent as well. I can’t say enough good things about the housekeeping staff. I’m pretty detailed when it comes to my room and just like the Pleasanton location, this location even had the air filters in the air-​conditioning unit clean! Yes, I check those things. Last thing I want is a dirty air filter in my AC. Luse and her staff clean those and make sure things don’t fly out of the air vents when the guests turn the unit on. I know this because I actually stayed in TWO different rooms over my stay here.
The pool area is tiny. But it serves the purpose. The hotel advertises remodeled rooms. I did stay in a remodeled room. They need to shampoo the room and hallway carpets at regular intervals. This is something the management can decide. It will clear out some of the stale air smell from the rooms. Another thing is that the smoking guests almost always smoked right by the rooms. The hotel is no smoking, but that doesn’t stop the guests from crowding around the general area and smoke their cigarettes. This isn’t something that can be prevented. On the good side, the windows of the rooms are not facing the general walkways and hallways like they are at their Pleasanton location. So that’s a positive thing, since the smoke can’t enter your room thorough the windows like it does at their Pleasanton location.
The location being right off the freeway is a good thing if you need go get on the freeway quickly. But it also stays noisy with the traffic. Even with the windows shut, you’ll never get good sleep during the day, especially if you work nights & stay here. Every single day, I heard sirens and police instructing drivers to pull over. Every-​single-​Day! It seems there is a lookout spot for the local police and also the CHP nearby. Police presence, either seen or unseen is a good thing.
The rooms were small. The furniture over crowds the already limited square footage of the rooms. There is a standard microwave, coffee maker (no one uses that), TV, and a small refrigerator in the rooms. The bathroom sink is kid sized. No seriously. It is hella small. The light on top of the sink is fluorescent. Kinda reminds me of those early 80s or even late 70s movies with florescent lighting. Haven’t seen fluorescent lights except at this hotel.
Thanks to the housekeeping staff, my stay here was comfortable. Nothing like coming back to a clean hotel room after a stressful day and just sleep like a log.

There’s not much to complain about this place. We went for memorial day weekend and this was the most reasonably priced hotel close to SF. Close to the freeway, plenty of parking, room (esp the bathroom) was very clean, free wi fi, and the free breakfast was awesome. Breakfast included the basics like eggs and bacon and toast but they had waffles too. Im not rating it a full 5 stars cuz the building has a scent of smoke. We got a non-​smoking room and inside the room was fine but when you enter the hallway, you can smell it.
Anytime im hitting up SF again, im definitely staying here. Reasonably priced for a place you’re only going to be sleeping in anyway if you plan to be out galavanting in the city the whole day.

Really wasn’t interested in staying here but was too tired to drive any longer so I didn’t really have a choice at the time. The lady who checked us in was great, no complaints with her. Our room wasn’t too bad but ac and heater were non-​op as well as a few wall outlets. My night was louder than I would have liked and although we were told that they served an all you could eat breakfast buffet we ran into problems with that.
The maid who was helping in the breakfast room was amazing until another employee (looked to be another maid), whoever she was came in and told her that she needed to tell us to leave and we couldn’t have anymore food.
They didn’t like that my brother and his wife took their plates to their room to eat and apparently all of our kids were eating too much. I don’t know how one, especially a child, could eat too much from only one serving from a small paper plate???
We asked at the front desk what the problem was since we were told breakfast was an all you could eat buffet, she said something about food being taken to the room, then we questioned why we weren’t able to eat in the room, she really couldn’t give an answer, then we asked for a complaint card and she refused saying they were all out. «C’mon really you don’t have complaint cards?» Then she opened the drawer and pulled out a card, «oh, here is one».
Hmm, yeah I would not recommend this place. Maybe good for a party room because that’s definitely what we seen going on there, for sure not family friendly! Only reason they got 2 stars from me was because of the 2 great employees we did come across during our stay.

I am a business traveler in the Bay Area with significant experience in the hotel industry, including time managing the Online Travel Agency market segment and as a Front Desk manager. I almost ALWAYS book my room directly with a hotel over their website instead of Expedia, Orbitz, or other channels.
The reasons I do are simple: the hotel gets the full rate (instead of a percentage) and the room type I booked is the room I stay in…
But not at this hotel. Booked an accessible, non-​smoking room? How does an inaccessible, smoking room sound? Don’t like it? Too bad. They’re sold out. In a wheel chair and REALLY need that accessible room? Too bad. Sold out.
Ambulating smokers, this hotel is meant for you. Non-​smokers, people who need accessibility when they book it (not request, book — there is a difference) or anyone who wants to get what they paid for?
Stay away. You’ll do better elsewhere.

Two stars and I won’t ever stay here again. I am a LIGHT sleeper, so staying at a hotel that is literally adjacent to the Freeway and «A» St which is a perpertually busy road meant I got no sleep. The building is outdated, so the single pane window facing the street let all the noise in. If they updated those windows, the experience would be MUCH better. I did run the fan all night, but that can’t cut through the horns and traffic.
On the plus side, if you are not a light sleeper, the room was clean. The sheets and pillows were good, and the towels were really soft and fluffy. It’s nothing fancy, but certainly an adequate place to stay if you can sleep through some noise. If you get there early enough for check in, ask for a room that doesn’t face A street, like mine did. I got the last room, so no options for us. So, the place earned 2 stars for those things, and the check in woman was nice.
Free Wifi worked great so that was a great bonus too.

In short — good cheap place to stay.
My wife and I decided last minute to drive up to San Francisco for the day and have some fun. Since it was last minute — it was difficult to find open hotel/​motels in the area. Those we could find near the city that even got halfway good reviews were in the $ 300 range, so we started pushing out the borders of our search until we found this Best Western in Hayward for only $ 80 ($ 90 after fees and taxes — plus another ~$ 100 deposit that they refund within 14 days after if there are no problems).
When we called, it was late at night the day before and the woman at the desk was fairly short with us and told us there were no rooms available, but when we checked online there were rooms open — so we made our reservation on the website instead. We got a non-​smoking room with a king bed.
When we arrived the next day we were an hour early for check-​in time but they quickly accommodated us and didn’t make us wait (like some places have in the past). There is a fairly grumpy older woman named Chona who worked there at the front desk (we guessed she was the one who was brief with us on the phone the night before as well), but everyone else who worked there was friendly and polite that we ran into.
The room was very average, but offered everything we wanted and was clean. It had a small fridge, microwave, hairdryer, and TV. The bathroom was small (the door almost hits the toilet when you open it) but clean and completely functional. The air conditioner kept the room chilly and nice. The Wi-​Fi was free.
This part of town seemed a bit sketchy, but the hotel is situated in a way that secludes itself in a kind of courtyard, with the buildings facing each other — so it was easy to forget the rest of town.
For dinner we went to a Mexican restaurant located very close called El Taquito (see other review), and loved it.
For breakfast, they boasted a continental breakfast. My wife and I were expecting donuts and coffee, like many of these places offer, but we were pleasantly surprised when we arrived to a nice spread of eggs, bacon, sausage, make-​your-​own waffles, toast, bagels etc. The breakfast was attended by a really friendly woman, who was more than happy to help us with any problems we had or questions.
For the money this place was good, and since my wife and I aren’t into anything too posh we will probably look them up again the next time we are in the area — they were a good budget motel.

Let’s be real here, this isn’t the Four Seasons in Hawaii, nor is it The Upper House in Hong Kong. It’s the Best Western in Hayward, you should not expect for it to compare to these hotels.
The hotel is right next to the freeway and a major street in Hayward. With that being said, I would get a room that’s further away from the parking lot, and probably not facing the street. That was what the woman told me at check-​in, and it was good advice.
The hotel is set in a sketchy part of town, no doubt about that on, but I felt safe staying at the hotel. My car was not messed with overnight, nor was I woken up with any noise from adjacent rooms or the surrounding area.
The bed was moderately comfortable, and the room I stayed in was noticeably clean. No spots or foul odors. The room had a microwave, fridge, and it also had a nice flat-​screen TV. If you ask, they have toiletries up at the front desk in case you forget anything, in my case it was toothpaste.
The breakfast is a continental spread. Eggs, sausages, cereals, oatmeal, fruits, waffles, coffee, juice, etc. It is not the best breakfast in the world, but it’ll do.
Didn’t get a chance to use the pool or the hot tub, but it looked like a standard pool and hot tub. The hotel doesn’t have a fitness center, didn’t matter to me as I didn’t need one. Free Wi-​Fi was a plus, albeit a bit slow.
The hotel on average is about $ 80−90/night + tax for a standard room. May be a bit pricey for the area, but for a flat screen TV and breakfast, I’ll take it. If I do stay in the Hayward area, I would most likely stay here again.

Came here not to stay at the motel, but rather, to take the classroom component of a motorcycle course I was taking.
Here are my impressions:
— the place looks pretty clean
— the area does not look too safe, so lock up/​hide your valuables in your car
— the place is very easy to miss as you turn into the driveway right after a traffic light
— the parking lot is spacious and there was a lot of parking
Nothing bad, nothing good.