Copy Pacific

I LOVE this place! I’ve printed posters (extremely last minute… my mistake, but they still were able to do it!), advertisements, calendars, and long reports from them and I have NEVER had a problem. Great customer service, and very prompt! Jay is awesome! Great business! I will always come back to these guys!

I had some Avery labels to print, and so I downloaded Avery software successfully and tried to print the label I designed myself, using their software on my old printer, but the print outs are not lined up well. I’ve struggled for some time to line up my design on Avery labels in vain, wasting some sheets.
And mucho frustrated, I decided to try Copy Mat place nearby. But alas the place was closed and instead I found Copy Pacific nearby.
Whitney who greeted me was very friendly and helpful. After hearing my frustration with Avery label, humble Whitney advised me to come back when Seu who is an expert on computer comes in.
I waited for her and it was worth the wait. Seu who is a Korean like me not only knew my problem instantly, telling me that some old machines tend to fail to line things up after some long uses.
With her help, I came out of that place in no time, with Avery labels printed beautifully the way I designed on Avery software.
For a while I thought of investing in a new good printer to print myself, but when you have such a good place and service nearby, why would I need another printer. Yes, I decided not to buy a new printer but to frequent this place instead.
Yea, I recommend the place without any reservation.

Avoid this place. Was just asking questions about pricing and was asked to leave. Asked where other places were and very rudely told to search myself

Please avoid this business at all cost. Extremely poor customer service. In addition, I had to get documents notarized and the California of State rejected the documents with a letter explaining that the documents were notarize incorrectly. The owner simply refuses to acknowledge his mistake and refund the money. If you like mediocre things then by all means go ahead and go here. Otherwise avoid it at all cost.

I happened to be at this location working on a legal document that required many copies and detail information. I kept combing through my content because there were many things I had to go over with a fine toothed comb to make this document in my best interest. I chose this place because they were right on the corner with parking. The owner and two workers were inside — copying papers can be a simple task in my opinion. The owner however made it a difficult process. He kept riding his workers about any and everything, to the point where it was noticeable to other patrons. I would like to call it a bit micro-​managing. It became apparent because he was slowing down the experience with his employees and the customers — best advice it you go to this place (and again, it is at a convenient location, know what you want to accomplish before hand. Second;y, make certain you log completely out of your email — and reset the systems internet software — two computer that i went to both had previous customers email open — so like a good neighbor I reset the system and logged them out — what could have been better — paying attention to detail and assisting me better with things that a document service company would normally — highlighters, paperclips, hole punchers, — things like that –they can be a bit on the pricey side as well as compared to the competition.

First timer here!
Came here 30 minutes before closing time and Siri was beyond helpful and she did not try to rush me out like most places will do before closing time.
She helped me customize my order and get exactly what I wanted! Overall great service!

Love this place, I had excellent customer service and I was in a pretty cranky mood due to the person at the FedEx place and people I was with so it was great to have my needs fulfilled here. Made the impossible possible. 5 stars

This place really helped me get out of a tough spot. Jay, the owner, really hustles to make sure his customers are happy and satisfied. Even though he didn’t have the paper I needed, he went above and beyond to call the delivery guy to see when he was going to ship the paper. That is awesome. Who does that? The rest of the staff are personable and helpful. NOT like the their competitor across the street. Excellent job Copy Pacific and kudos to you Jay! Will return soon for more projects.

This place have the most rude customer service (guy) in this branch. He gave me an attitude since I step in 30mins before closing on Saturday, which I have no idea about their operating hours. He pretend that he will help but after awhile it’s like my fault that there’s a customer ahead of me and their old software kept changing my saved format that are suppose to be ready to print. I will never recommend this place nor use for any future services as customer service rep is very arrogant and rude! After saying he will not able to help me… And I have to leave the place even though I was there before closing time. He doesn’t feel sorry for wasting my time, he should have said in the beginning when i walk in that they cannot help me out. He has a nerve to say to me when I walk out their place, «have a good day!» I said back…, «after dealing with you and giving me a hope., you think it’ll be a good day?!? What an Asshole!!! Very sarcastic and very unprofessional! Beware of this place! I wish to give them — stars, but the system won’t let me.
I suggest, go to FedEx Office nearby for much reliable, friendly and updated software!

I have used their Fedex services and just today stopped in for their notary services. I first became aware of Copy Pacific when I was looking for the other «copy» place that just moved across the street from Copy Pacific. It was more convenient for me to park right at their front door and am very glad to have stumbled upon them. Each time I have been in the CUSTOMER SERVICE was EXCELLENT — which seems to be a rarity these days. Thanks J and your staff!!!

I called first to get a price quote. Got a good deal plus a discount. Stopped by and my job was done in no time. I also faxed some documents. The whole process was smooth and the people were professional. A definite go to place in my book.

The work that me and my family needed was to shred quite a few papers. My mother was very, very worried about the work getting done and wished she had gone a little farther out to a place where she could watch the papers being shredded. My father talked her into letting this company take care of it. Jay, the owner I think, was nice enough to call and inform my mother that the work was being done as they spoke and he would have documentation from the company that was doing it. She was very pleased that he called even though she still is nervous Nancy.

The service here is absolutely ridiculous. Ridiculous, in the most negative way possible.
I came to Copy Pacific expecting to have my copies ready to be picked up and paid for. It was not ready. Why? Because I did not pay for the printing services prior. Okay, why is this owner so skeptical of people paying prior? I did not get my printing done therefore I won’t pay for it until it’s done. It’s like going to a restaurant. You aren’t going to pay until you get your food and finish eating. Same damn concept. Plus, I did not have the flyers in my possession so how can I possibly steal from this place? On top of that, he tried overcharging me when I asked for a quote prior to coming in. I showed him the email and then he lowered it. Skeptical owners make for unhappy customers.
On the other hand, the flyers came out nicely. So, good job in that department.
Don’t come here if you want to be treated like you are a loved customer. No backbone for people who don’t show you love, don’t go here.

Jay was outstanding with his service, prices and suggestions for my daughter’s high school graduation announcements and celebration flyers! My family was pleased and my daughter was very excited with the finished product.
Here’s to future college graduation announcements!!!
alanna

Went in to get a price check on copies. I’m a school teacher and the year is about to start. I can’t really rely on our school copiers. I was quoted $.06 for a BW copy for 100+. I also think the prices get cheaper if you copy more. On top of that, he offered a 10% discount. Definitely returning to take advantage of the deal. I will update rating after services is done. Shucks, I didn’t get the man’s name, but he seemed in charge because he was making sure everyone was taken care of.

Beats school price.
Double sided copies
$ 0.25 for intial copy
$ 0.11 there after
30 pages for $ 3.72 tax included. Love it!!!
Very late post — back in 2011. please excuse prices if they been changed

I just got my passport photos done here. A guy who seems to be the owner took my picture. After got the photos, I mentioned to him that the photos look slightly off focus and looks soft. Without looking at them, he insisted that the photos are in focus and it should be okay.
I’m a photographer, so I know when a photo is not in focus. There were another lady waiting for a service, and I didn’t want to make a scene. So I left. I figure even if I get a replacement, there’s no guarantee it will be good anyway. I definitely don’t have time for multiple sessions.
Word of advice. If you’re offering service at your store, do learn how to use a camera properly, and learn how to distinguish good and bad photos.
I’m definitely not coming back. Should’ve gone to Walgreens or CVS as usual.

Ripped off by the owner when I went here for notary services a few months back. After I realized he was overcharging and pointed it out he argued with me. Ended up paying him $ 60 after much aggravation because I needed to get my documents back.
Found out later that the nearby UPS Store provides the same services for about $ 20 and with pleasant customer service, so I go there from now on whenever I need to get something notarized.
I don’t generally give such low ratings, and maybe if I had been helped by someone else I would have had a better experience here, but because I was ripped off by the unpleasant owner I give it one star. I read through a few of the other reviews of this place and it seems I am not the only one blatantly overcharged and treated poorly by the owner here. Customer beware.

This place is behind the times. I thought it was bad when I saw their computers were running Windows 98, but the fact that they can’t even print a .jpg file is ridiculous. When I brought it to the owner’s attention, he said that they don’t support that type of format. Seriously?
Thankfully, I had my laptop and a flash drive on me, so I was able to convert it to something else. When they printed it out, they made the aspect ratio completely off. The worst thing? I WAS PRINTING A BUSINESS CARD.
I think this place is a front…

I’m a person who wakes up and gets through the day with no caffeine whatsoever. I’m naturally energetic and this helps me stay on top of things. Today, however, was a different story. I woke up tired and groggy, mismanaged my time, and was late to my first meeting of the day. After my first meeting, I ran into a problem. I forgot to make copies of an important paper earlier in the day. This meant I had fifteen minutes to find a copy center, make 100 set of copies, and drive back in time for my second meeting.
How the hell was I going to do this? I drove like a maniac trying to find the closest copy center. If you had seen me, you would’ve thought I was running from the police. I parked the car in the back parking lot, raced into the Copy Pacific, out of breath I said to the man behind the counter, «I need 100 sets of copies stapled very, very fast!!!» Did you know what he did next? That man RAN to the copy machine, popped that sucker in, and had it spitting out 100 sets of copies in no time. I mean he literally ran like his life was dependent on it. Never had I seen such service like this before. Before I left, he told me to drive safely. Boy was he reading my mind because I was planning on making my way back «fast and furious» style.
Copy Pacific is a big, clean, and organized center with great customer service. The price is okay. Full service for 100 copies is around 6.5 cents each. If you show your student ID card, you get 10 percent off. If I’m ever in need of a copy center with speedy service and excellent customer care, Copy Pacific will be it.