KFC

Horrible service, the night time drive through needs to be retrained on how to provide service.

This has got to be the absolute worst kfc I have ever been to. They are consistently «inconsistent“‘ orders are messed up nearly 95% of the time. They also seem to have a very high turnover!!! They often run out so obviously there are issues preparing adequate amounts. The quality does not come close to measuring up to other locations. I previously contacted kfc corporate and truthfully doubt they really care. The chicken is so poorly cooked here we patronize our favorite location which is 2, hours away!!! We had given this location numerous opportunities and bottom line is they don’t care there is no customer service! NONE I doubt they will be in business much longer it’s that bad.

I went the other day and they are out of original chicken and it won’t be done for 13 minutes. I left as I had already been in line 10 minutes as they only had one cashier. I decided to go back last night and try again. Again with the long line and only one cashier. So I place my order and pay. They didn’t tell me they are out of anything. After 15 minutes or so of waiting they call my order and tell me they are out of biscuits. They offered me another side instead, but I wanted the biscuits which will be another 9 minutes. I got a refund and left. I am now done with this location. I would avoid this location bad management. The one on Tennyson is better

AMAZING !!! they have clearly cleaned house and gotten new employees and new management and it’s much appreciated by me. every time I come the staff is friendly and my order is always correct. Tonight I came to order the Louisiana chicken and the new batch was cooking so they let me know it would be a five minute wait. Offered me a soda for the inconvenience !!! food was out in exactly five minutes, they gave me an extra side and a cookie !!! Talk about great customer service !! I literally used to boycott this one because the people there sucked :-(no worries no !! s/​o to the lady who seems to be the supervisor (young African American woman), she’s great. && the young Latino guy whose always at the drive thru, he’s always awesome. wish I knew names !!

Service was friendly, even though it took a long time. I did get there right when they opened, so Im not faulting that at all. What was a bummer though, was the fact they screwed up half of my order. This was a KFC/​Taco Bell combo restaurant and I had ordered a few chicken tacos and got home to no sauce, and two supreme tacos and two beef tacos, which was not what I had ordered.
I don’t do a lot of fast food for obvious reasons, but I do expect to get $ 43.00 worth of food to be done correctly as a fast food restaurant.
Quality control, that’s all its lacking. The chicken was also a little bit overdone.
Im not saying anything was bad, but it could have been better.

Just got home with my order. Which comprised of 10 piece Hot Wings a small Potato Wedges and a large Cole Slaw. When I opened my order first thing I noticed was that they put my potato wedges inside the Hot Wing box… At first I’m thinking good idea helps to keep them warm Right? In a normal situation at a restaurant who has their customers satisfaction as their primary goal the answer would be yes! But that is not the case here. If I hadn’t already been on the road for 6 ½ hours I would have taken my order back and asked for a refund!!!
If you took a normal size piece and cut it in half, that what was inside my box. How they get away with selling wings that small I have no idea, the store manager should have sent them back to the distributer. But instead he has his employees screw the paying public. I will not speak bad about the person who served me at the drive thru I’m sure he was doing as he was trained to do. By management. I will never come back to this location again! What a rip off!

This is one of the worst KFC/​Taco Bell locations that I know. They run out of items. The service is not friendly and they are super slow.
You better double check your order or you will get home disappointed.

I haven’t ordered here in a long time because they are normally out of chicken breasts when I order, but this time it was the folks two orders behind me who were disappointed. When I got the order (3 pc. meal, 2 pc. meal, tenders, hot wings, famous bowl), the 2 pc meal and it’s sides were missing. They corrected that. Took the order home and find that the famous bowl is just ½ full and found two rubber gloves turned inside out (obviously worn!!) in the bottom of the box with the two orders of potato wedges on top of them! GROSS!

If they’re out of a particular type of chicken and are in the process of making more when you place your order, there’s a fairly good chance they may just straight up forget about your order. It’s happened to me before at this location, and it just happened to me again tonight. I sat there for 30 minutes before I realized no one was making any attempt to fill any of the open orders on the counter. I didn’t think much of it at first, since they said the chicken was still cooking, but after seeing several people who came after me get their orders, I finally decided to speak up and the person who took my order seemed genuinely surprised that I was even still there (even though I had been waiting near the counter).
The cherry on top of the whole experience was that the bucket of chicken I finally did receive was all drumsticks and wings, the smallest pieces available. They all just rattled around sadly in the mostly empty cardboard bucket. Not a great value received for the money (and time!) spent to get it.

This place takes out the fast in fast food. They are really, really, really, painfully slow.

Awesome people… food is always good. But I see too many people complaining for no reason. Work in a fast food place then u will know… people are picky. had one person in front changed their mind four times while there is line out the door… next person comes up even after seeing all this says you guys are too slow. wasn’t the employees fault but still they don’t see all that. Yet there quick to report to management.

Just kept getting worse, just went thru the drive thru and it took a while and received and attitude when I asked for a carrier for the 3 sodas I ordered.

Scratch that last review of the staff being nice (literally one girl there is nice), they have an overabundance of high school kids who seem to care less whether they have a job or not. I see so many of those kids with their headphones in, yelling and cussing around at each other. Where is the manager?

Terrible. I love nearby and every time I hope «maybe this time I will get the right order» only to be disappointed again. I won’t complain because I am sure my food will get spit on or worse. I have been here maybe 12 times or more aNd only twice have I left with a correct order. They always add sour cream when I ask for none. Making my meal garbage. They even repeat the correct order to me! How do you mess that up! I’m done

Chicken strips and wedges are really good. The employees we’re nice and offered to give us 2 of each dipping sauce. They skimped on the potato wedges but other than that, it was all good. The drive-​thru moves fast.

Very happy, the employees are very nice, they talk to you with respect. The food was very good I am very pleased

Breast/​thigh combo (2 or 4 pc) is the way to go. Get the extra biscuit or potato wedges as a side (you get one included with each combo) and always go mashed potatoes. Eat. Then pass out after from the extreme levels of grease and fat. Enjoy.