I work approximately a mile ½ from my job. This allows me the luxury of going home for lunch. Often I stop at Port of Subs to snag a sandwich on my way home because it is conveniently in between my home and my job. They know me well, I can call and they know it’s me, I say ‘the usual.’ I have had issues with this location in the past due to people’s attitudes. Unfortunately, today was the last straw. I called in advance(as I do about 99% of the time). Typically by the time I get there, something is ALWAYS going on there so my food is usually not even started or the bread has barely just been cut. Today was no different. The guy who was working today, Miguel, is extremely rude and unprofessional. He was chitchatting so much with the person ahead of us while paying he was taking a long time. When it was my turn to pay I stated that it was taking way too long to which the guy started making sarcastic remarks. I handed him my debit card and my port of sub card. A minute later he handed me my debit card back(I assumed he charged it) then proceeded to state that it was I who took my card back and was I trying to get out of paying. Perhaps he was joking but I was not in the mood. I told him, well, perhaps I just need to go somewhere else and not come back here for ahwile. To which the guy said, oh please, you’ll be back. I advised him I didn’t appreciate his attitude and he told me that I would ‘get over it.’ Miguel was extremely rude and unprofessional. I called after I left and advised the manager I won’t be back again. So unfortunate because I love their subs… Have to go out of my way to go to another location when this one is right next to my house… ridiculous!!!
Deborah B.
Évaluation du lieu : 5 Henderson, NV
This store has the best service and staff, love the sandwiches and the restaurant is very clean. Hardly any wait time in the line. I would recommend this shop to everyone
Jessica W.
Évaluation du lieu : 5 Albany, CA
The customer service at this location is amazing! Whenever we come to this location the staff is always very friendly, Miguel in particular is always awesome and makes me laugh every time. For the service alone this place gets 5 stars but the food is always good quality as well.
Henry T.
Évaluation du lieu : 1 Henderson, NV
I’d been here once before and actually had an okay experience. The second time was a complete disaster; I arrived 20 minutes before the listed closing time, and the employees rushed to the door to lock it and merely stood there expecting me to leave. That’s a pretty surefire way to get me to let people know the night staff is lazy and to avoid this place if possible.
Ryan R.
Évaluation du lieu : 5 Las Vegas, NV
At first glance it seems to be typical sub shop, but with fancy couches and tv’s, takes your sandwich experience to the next level. Top with great friendly service and a tasty sandwich, how can you lose.
Suzanne H.
Évaluation du lieu : 5 Henderson, NV
I’m pretty regular here and most of the time right before they close. The staff is always super friendly. The food is always amazingly fresh even at closing. The bread is amazing. The meat and cheese is sliced when you order. The sandwich spread(mayo/mustard) just can’t be replicated I’ve tried and their selections can be made into salads and flatbreads which is awesome for variety. Try getting your sandwich stuffs on a salad sometime. It’s delish! Who knew?! The interior revamped recently has some super comfortable couches and chairs now that I warn if you sit too long you may never get up. Plus some tv for entertainment while munching lunch, dinner or afternoon snacks. All in all this location is fast, clean, friendly and any time of day or night fresh and delicious. Only down-side is they close fairly early so watch your time if you are hungry and its late. You may miss out! Highly recommend. See you there!
Danny S.
Évaluation du lieu : 5 Las Vegas, NV
I came here on 3rf of July around closing and they had run out of bread, the manager was really nice though and gave us a free sandwich on a port of subs card. I’ve been back in here since and must say the sandwich artist are excellent and the service is top notch.
Dennis D.
Évaluation du lieu : 3 Henderson, NV
I’ve been coming to this one for years. Staff is always friendly and food is always good. I came in today and as normal the staff was very friendly. I usually eat there but I took it to go today. I get home to take a bite and the bread is as hard as a croûton! It was so hard that there is no way the person making the sandwich did not notice. It was so obvious. I’m sure he felt it cutting it and handling it. So it goes to show you there is no concern for customer service at that location. I will be hesitant to go back.
Megan G.
Évaluation du lieu : 1 Los Angeles, CA
I’m leaving this review solely based on the female manager with brown hair. The last few times I’ve been here, I can’t help but notice how exceptionally lazy and unqualified she is. I used to be a manager so I know there are times when you have other duties to take care of, so you’re unable to help your staff out, but she seems to take advantage of that power. I was at this location a while back and noticed her kind of just hanging out while the other workers were slammed with a line of people. Since then, I’ve started to pay more and more attention to it each time I come. After today, I don’t think I will be returning to this location. I came during the lunch rush and to no surprise, walked in to find the employees hard at work and the manager doing… nothing but standing there with the worst resting b*tch face I’ve seen in a while. So, being the person I am, asked her a simple question to see if maybe I was wrong about her. But nope. Her personality matched her face perfectly. A short b*tchy answer and then she went and hid out in the back. A little word of advice, try being a little more pleasant and helpful like the rest of your staff and maybe you wouldn’t be so miserable. 5 stars to the rest of the staff and facility itself. Get rid of her and I’m sure this location would do a lot better.
Beatle J.
Évaluation du lieu : 1 Southeast, Las Vegas, NV
I was coming to this location every couple of weeks for a few months. I like(d) Port of Subs and the service was always pretty good. Then I ended up getting food poisoning from this location and was the sickest I’ve ever been in my whole life. Can’t ever do it again! From hell’s heart, I stab at thee Port of Subs!
Ana P.
Évaluation du lieu : 5 Henderson, NV
First time having port of subs ever. It was much better than the leading competitor. Friendly staff, good atmosphere, fresh ingredients. My son is vegetarian and when I ordered his sandwich they cleaned the machine to slice the cheese. :)
Anna G.
Évaluation du lieu : 5 Reno, NV
I just have to write this review to complement the store manager today 5÷2÷2015. I believe her name was Amy? We went in to the store and ordered a large order, each sandwich was a different size with different toppings and we happened to stroll in while she was dealing with customers at the counter and on the phone who were ordering very large platters for the Mayweather/Pacquiao fight that was happening that evening. Her attitude was so happy and helpful. She kept telling us our order was not difficult and easy to prepare(even though I knew it was not) she made us feel so welcome to order there. Of course all the food was perfect and tasted great when we got to our destination– she suggested to put oil and vinegar on the side so all our sandwiches would not get soggy. We have always loved these sandwiches but we really love this location and will be back soon! Thank you!
Alecsa K.
Évaluation du lieu : 2 Las Vegas, NV
I only continue to go to this location for the sandwiches, as the customer service is terrible. The last 2 – 3 times I’ve been in I have been ignored, or not treated as a priority as a customer. I understand that coworkers converse, but when there is only one customer, the conversations should be limited and focus should be on the person spending money. Also, each time I go in, the manager is the one that rings me up, and also ignores me most of the time I am there. Customer service can greatly be improved, although I still love their sandwiches.
Stormie A.
Évaluation du lieu : 5 Las Vegas, NV
it’s port of subs, what else can I say. If your looking for a good sandwich that is better than subway then this is a good option. The bread tastes better and the quality of the meats and cheeses are superior. The price is similar to subway maybe a few cents more but worth it.
Ashley L.
Évaluation du lieu : 5 Las Vegas, NV
We ordered trays for a party online. Within 30 seconds I received a phone call confirming my order and they also were nice enough to let me know that I ordered items that already came with my sandwiches. They were personal, professional, and respectful. I would order from them anytime! Thank you so much!!!
Sam M.
Évaluation du lieu : 2 Denver, CO
I’ve always enjoyed Port of Subs, but this place needs an overhaul. Although it was clean, my sandwich had a taste of Pine Sol or some cleaning product. My guess is that the counter-top where they made my sandwich had been cleaned with some sort of cleaner, I ended up throwing the sandwich away…
Jesse C.
Évaluation du lieu : 3 Henderson, NV
Better than subway as far as quality of meats, bread, and vieggies. The cost may be slightly more than subway, but I would choose Port of Subs because the food is better. I like that the meat and cheese is sliced right when you order it. I spent about 8 dollars on a sub, drink, and chips which isn’t that bad. If I want to go with a better option I would choose Capriotis, but I have to be willing to pay more for higher quality. Service was pretty good and the place was clean and neat.
Yasmien H.
Évaluation du lieu : 2 Issaquah, WA
I’m totally disappointed. The sandwich was pretty boring. Although they get kudos for slicing the meat right in front of me. Otherwise, there’s just nothing appetizing about their sandwiches.
Darren S.
Évaluation du lieu : 1 Cedar Park, TX
I think that Subway is awful and this place is worse. They have bland sandwiches and then for some reason they squish them. I guess that is their thing, but it’s not good.
Lucas A.
Évaluation du lieu : 4 Henderson, NV
As far as sandwiches places next to my house, this one is the best.