SpringHill Suites Herndon Reston

Hotel is cute, clean and simple. It is a VERY reasonable price (My boyfriend and I got a room for 69 $ per night).
Free parking, free wifi, free breakfast, 24 hr access to gym.
Breakfast includes: eggs, oatmeal, waffles, yogurt, muffins, fruit, oj, milk, etc.
The gym is SMALL. Don’t expect much from it. It is basically 3 treadmills and some Dumbbells. (But it’s better than Nothing).
Customer service was great (Sylvia in specific is a pleasure to talk to)
Over all, our stay was amazing. We will most definitely be back. :)

I was very impressed by this hotel. I stayed here two nights and, overall, I enjoyed it. The only problem was that the bed was too soft. I prefer I harder bed.
Regarding the complimentary breakfast, our room was on the first floor, so we just popped out, and breakfast was practically next door! They had great coffee (I am a coffee snob), and good food from eggs to waffles! Yum!
I would stay here again, but hope that if I do, the beds are firmer.

I’m currently staying at this hotel. The accommodations are good as usual with a SpringHill Suites. The breakfast was good and bad: the eggs were hot but you could tell they were fake eggs — and this property did not have oatmeal. However, the coffee was hot and the cereal selection was good. The staff was very friendly. I would stay here again.

I’m an avid Marriott user, and have been using them around the world for quite some years now. However, this hotel is definitely not one that lives up to their reputation in other places that I have been.
First off, the location is not ideal. There’s no big restaurants within walking distance, so if you’re looking to have a few drinks and retire back to your hotel room without having to worry about driving or taking a cab, then you’re out of luck. There’s also no big stores around — it’s actually kind of in an inconvenient tucked-​away space. For the price, I was expecting some sort of café in the lobby, or at the very least a restaurant nearby.
The facilities are old and worn. The room was a decent size — with a kitchenette, decent-​sized bathroom, bedroom, and living room areas. However, you can tell that everything is aged and hanging on by a thread. My toilet clogged three times during my two-​day stay. I would have to swipe my keycard 5 – 6 times before it would actually work. The carpet is old and very worn-​in. The A/​C units sound like they’re laboring quite hard to keep pushing air. Just various things that tell you that the place needs to be overhauled, but someone is holding out.
I will certainly not be staying here again, and I can tell you that you can find many, many other hotels in the D.C. area that are much nicer than this one. It’s too bad, and I’m very disappointed, as I rarely rate a Marriott negatively! However, save your money and stay away from this one!

Well, it’s not a bad hotel, but $ 200? Hot tub was lukewarm and the attendant/​life (?)guard just shrugged it off. Mattress is pretty worn. So, aside from breakfast and the spaciousness, it feels like a Motel 6. Whole thing is pretty tired. Oh, and the access. If you come from the north or west, add 10 min looking for a place to make a U-​turn to enter the hotel.

Clean, quiet decent free breakfast. Multiple TV channels did not work properly (pixilated or fuzzy) including Monday Night Football.

This is one of the best prices in the area, and better than decent option if you can a room for less than $ 100 (I paid $ 80). Above $ 100 there are equally or better places nearby, including the Marriott Residence Inn. But having stay at both, I give this place a solid 4 stars for cleanliness, quiet, and overall comfort. Great staff and commitment to the quality of your stay. I feel good staying there, and would compare the level of service (at least in interaction with staff) as on par with a 4-​star vs 2 or 3-​star property.

I used my Marriot points to get a room for my Brothers family for a wedding. The management team was really helpful and took care of my Brother. My Brother said the room and service was really nice. He said the moring breakfast was pretty good and the room was very cleam and large. The points for the room were quite reasonable consdering it is in the DC area. A truly good deal and a nice place…

3 star price for a 4 star service.
We stayed here for 2 nights, and our experience was very good. Price was really low, Room was clean. Quiet hotel too.
Complimentary Breakfast is good, except there is not enough chairs and tables for a busy hotel.

If we are on the area we will definitely be back.

I am a huge fan on Marriott properties, but wasn’t wowed by this one.
The front desk staff is immensely helpful and nice. I told the front desk personnel that I was looking for something quiet, and she gave me a room on the 2^nd floor at the end of the hallway (that was really nice of her).
When I entered my room, it was very spacious and clean, but it had a musty smell. I could tell it was due to the air conditioning unit, which had a smell when powered on. It wasn’t a big deal to me, and I scattered some carpet freshener in order to knock it out (BTW, I don’t keep stuff like that on me, I stopped at a store and got it when I went out lol).
The bed was comfy, and the TV was a nice size. There aren’t many channels, but again, not a big deal for me. The bathroom was clean, and there were plenty of towels.
Unfortunately, it wasn’t as quiet as it could have been, mainly due to the unusually loud fridge, and whoever was above me. The fridge had a high pitched noise and rattled loudly (due to the tray in the back being loose). I alerted the front desk staff, but maintenance didn’t stop by. I ended up removing the tray myself, and that eased the noise a lot. Additionally, either the floor above me was really old and weak, or an exceedingly large person was there, because I heard every single step that she/​he/​it took.
Breakfast was fresh and hot, and it was a good spread of eggs, turkey sausage, waffles, and breakfast pastries. There was a decent seating area if guests didn’t want to go back to their rooms to eat.
I won’t complain too much because I got a really good rate. I hate to give such a low review, especially since the front desk staff was so wonderful, but I have to be honest. I will continue to stay at Marriott properties regardless of this stay.

1 stayed here one night and it was a wonderful night sleep. Rooms are VERY nice~ and spacious. love it!

I wish I had paid closer attention to the mostly negative reviews on Unilocal about Spring Hill Suites Herndon. When we arrived, tired from driving all day with a toddler, I asked if they would please avoid putting us next to a door, especially since there was a CONVENTION OF LOUD TEENAGERS staying in the hotel. So, of course he puts us next to the door. When the slamming became so loud that I was still up at around 2 a.m., I went out to ask if they could mitigate the noise by cushioning the slamming of the door with a paper towel and duct tape or at the very least a sign asking people not to slam the door. The overnight rep said «if he couldn’t do any of those things» (code: he can’t), they would comp our room. Later, when he was leaving and another rep was up front, I was told they could do «rebates» without their manager. Kind of a helpless crew up front, which does not lend itself to hospitality, SpringHill. Very disappointed and will avoid this chain at all costs in the future.

We have always stayed here when we visit DC. It is conveniently located near the Ballston mall to park and then take the metro into the city. This place has a fitness center and pool. Also, the breakfast is hot and cold which makes it nice instead of just the basic cereal and milk. The place has recently been redecorated. We noticed the modern look opposed to a year ago when everything looked pretty conservative. Before, it was good but still old style.

I am reviewing the satelite parking that the hotel offers and provides shuttle bus to the airport. It costs maybe $ 10 lesser than the airport satelite parking.
When I reached the hotel there was no sign of this parking service, I thought it would be a smooth and easy process but it ended up that I had to pay them right away, verifying this document and that document. When I told them I had to get going to the airport, the guy said to me the shuttle bus only takes people to the airport every 30 minutes. That’s not what I read in the parking instruction, it specifically said that transportation was provided via reservation. The guy sounded like he was doing me a favor by taking me there immediately. Check your Attitude, son!!! The parking lot was way in the back of the hotel and this guy would not even offer to drive the van over to pick up my lugguage so I had to pull two lugguage one big, one small and my purse to meet him at the front of the van. It was seriously the worst hotel service ever! The hotel was in Herndon which meant I had to pay toll to get there. I also thought it was a garage or secured parking but it was just any smaller hotel parking which was wide open. I was paying $ 48 for 6 days at an open parking lot at a suburb hotel.
When I came back from my travel, I had to call the hotel to pick me up and they said it was going to be a 20 min wait. I dragged my cumbersome lugguage from 2A to 2H to the pick-​up which was at the other end of the airport. Why on earth would I want to do this again? With an open suburb parking lot and the terrible customer service, there was nothing left to desire. Let’s say they just lost any kind of competitive edge there was! I might as well use the airport satelite parking which was closer to the airport and provided plenty of shuttle buses. And it’s secured.

DO NOT accept room 101! this room is right next to the doors to the stairs & the parking lot. I am a very heavy sleeper and these 2 doors slam so loudly all night long that I thought people were trying to break my door down; I barely slept all night. I did ask & get moved to a different room for the second nite, otherwise it would have been 1 star.
Must have been recently remodeled, because it stank like fresh paint & carpet. Gave me a headache. hopefully odors will go away. Nice remodel job, otherwise!
Street access was difficult. hopefully you want to go west or north from the hotel, because those are the only directions you can turn out of the parking lot. And the ability to change directions after leaving the parking lot is not easy.

I think I was spoiled by the other Marriott I stayed in which was a bit newer.
But in fairness:
PRO’s:
Really nice and helpful staff
Couches, Desk, & Kitchen, oh-​my!
Clean
Free Breakfast
2 tv’s in a Queen sized room
Pool & hot-​tub (with lifeguard on duty! woo.)
Gym (didn’t see it but there is one)
24 hours of free internet (wireless or wired)
CONS:
Older
Kinda tight on space (at least in the room we were in)
I am a flat-​screen tv snob — at least in a room that could use a couple more feet of space
In-​house food options: none (don’t fall for the ‘menu’ in the book like I did. Its a call-​out service which takes 45 minutes and tacks on 5 – 10 bucks more. WHICH was hilarious because we ended up canceling our order and going directly there and eating in 10 minutes for cheap.)
All in all, it was an average stay, though price-​wise… meh.
Staff however, again, fantastic.

Stayed here 5 days and enjoyed it (but I paid $ 67 a night vs previous reviewer who paid $ 179) Had a room with two double beds and pull out sofa. Front desk quick and friendly, room was very clean. Breakfast was good. Internet connection was fine for me and my wife and kids (used basic high speed) pool was great for kids. One complaint was guest laundry — the washer and dryer they have needs to go. Other then that, I would recommend this hotel

Stayed here Wednesday to Thursday. I have to give the staff credit for being great (quick checkin and all), but the facility is a joke:
–it’s an older, more run down spring hill suites
–could not get online either through wireless or wired connection — heard they’ve been having problems for weeks (two options at this hotel — basic high speed up to 384K or Premium High Speed up to 1544K)
–gym is a joke — 3 pieces of cardio equipment older than me and free weights that I think they borrowed or stole stuffed in a tiny 10X10 room
–my room was ok, but $ 179 was robbery
Probably will try the Hampton Inn 30 feet away next time or the Courtyard or just about anywhere else. Would give them a 1star, but I have to give the staff some credit for working with what they had… crap.