Hole In One Donuts

I consider myself a regular. considering we just moved to the area a few months and my husband stops in a few times a week for early morning coffee and I go a few times a week just to run in a grab some donut holes for the kids before school. I must say I was very disappointed with service this morning. It was the first time I sent in my 9year old because I have a broken foot. She paid for 2 boxes of donut holes and walks out with a big happy smile because she just helped mom and did it on her own. She accidently tripped over a parking bumper directly in front of the entrance and one of the boxes fell and opened up, spilling the donut holes all over the ground. I hobbled my way out and helped pick them up, took it back in and explained that my daughter accidently dropped the container and they went all over the ground, can we get a new one or do we have to pay? Very rudely, the older lady said «You have to pay!». I was taken back. I wasn’t going to pay for another box (although it was only $ 1.50), I didn’t have any more cash and wasn’t going to end up paying $ 2+ for another box, because they charge to use a debit or credit card. I just tossed the box in the garbage and walked out. I felt that I needed to call her and let her know that I was disappointed that they couldn’t replace it, it was an honest mistake, we were parked in front of the door, she saw it happened, she could have been courteous and replaced the box, from a customer service point of view, since I’ve been going in so regularly. When I was done talking, in an angrily and in a confrontational tone, she replied and said «you know, I don’t have time to talk with you on phone. You have problem or something to say, you come back to my shop and say it!!» I could not believe what I just heard. I hung up with my jaw dropped. Horrible service! New to the area and sad that I am going to have to find another donut shop now. As cheap as donuts are, I cant give my money to horrible service.

better than tasty fresh. Devils food recipe was good, regular donuts ok. Not a repeat but not the worst.

I have donuts once in a while just to satisfy my cravings. I say I’ve had better tasting, better quality donuts.

I dont ever come here I always go to the one down the street but they ran out the donut I needed I went over there and the Chinese lady that worked there was picking her nose and the store smelled like a restraint like they fry Chinese food In the oil you can taste it In the donut I got so disgusted I threw it away and left

I don’t eat as much donuts as a used it but when I do, I get them from here!
The owner gives you service with a smile and is a nice hard-​working guy.

They used to be known for having the best donuts in Hesperia, and for a good 20 years. But it has changed. The past 3 times I have visited my donut was so bad I had to throw it away. The devils food was my favorite and they mix up other flavored donuts in the batter and the other flavors are very strange.
I have given up on going back here anymore. It’s sadly not the same place anymore.