In-N-Out Burger

Cold burgers and rude, incompetent employee! We went to this in and out drive thru to get 4 double double burgers and fries to go around 11 AM. We waited a while although there was only 1 – 2 cars ahead of us. When the food finally came out, the burgers were cold to touch! I asked the guy to change the burgers to warm ones since they do pride themselves on food made to order. After waiting several more minutes again, a female employee opened the window and threw the same exact cold burgers and slammed the window while we were asking for some ketchup! Not only did she slam the window on my face, she completely ignored our request for ketchup and just walked away so we couldn’t ask for ketchup or to replace the same old cold burgers we asked them to replace in the first place. I’ve never experienced such bad service with bad food at an in and out before. They need to fire this rude incompetent employee who was working on 2÷4÷16 at 10:52 AM. She will drive all the customers away.

took a high school friend here for lunch, haven’t seen him for 20 year, he move to the east coast where there no inNout joint. He was very excite to have his cheese burger with grill onion and shake. I also have the same with a coke, the place was not too busy, so it was a great meet up. it was my first time that I eat inside, its very nice and clean. after we starting to leave and a school bus full of kid came in, lucky that we didn’t came after them, it would be a long wait.

They closed earlier then it said on there sign. They weren’t responding through the order box so we drove up behind the other car infront of us. We waited for 10 minutes. Once it got to our turn, she just shook her shoulders and walked away. Very rude. After a long drive from L. A, that wasn’t something I wanted to experience. I won’t be returning.

Just a must stop on the way to Vegas. Classic burger animal style and fries. Yummy. Always a big dinner line. But so worth it.

Seriously, if you get charged $ 15.01 and don’t have a penny. They WILL give you 99cents back. I love In’n’out, always have. But if you’re hurting for a penny, I’ll go to chipotle or Popeyes across the way. They seem to be doing well also… #ArcadiaInNOutIsHandsDownTheBest

This location turned out to be my best in and out burger experience. I try to get to an in and out at least once every time I visit So CAL.
Generally I’m not that impressed with what is arguably supposed to be the best burgers in the US.
On our way back to Boise we stopped here as we didn’t make it to another location for our week long vacation. I was very impressed and for the first time I have to agree the best burger I’ve had in a long time! Great location was probably the fastest service I’ve gotten at an in and out as well. Fries of course were typical (don’t care much for them) always get them animal style though.

Excellent customer service. Friendly and exceptionally fast service. Clean location. As always food is tasty, hot, and delicious!

We were in the area taking care of some business and decided to eat here on saturday around 12:30pm. The drive thru line was pretty long and the parking lot was full. We waited in the drive thru line and it was moving fast! The service was friendly and the food was hot and fresh. There aren’t many options in this area so this is a solid choice — even if it’s super busy!

Perfect place to stop for dinner if you are driving from LA to Vegas on a Friday. We left LA around 6:30, and got here a bit before 9. Right by the freeway, additional bathroom stalls on the outside, and very fast and friendly service!

Good place to eat, clean and good service. The only thing is that is always full. But they are really fast.

A good in n out. Compared to all other in n outs, this place is good. Only issue is that its really busy so it takes a little longer to get your food.

Super good just one downside too many people

In-​N-​Out is one of my favorite fast foods since I was a kid. The food is always fresh and delicious. I would recommend coming here for good burgers.

Hit this place up at 2 pm on a Friday figuring I’d missed the lunch rush. I was wrong. The drive-​thru line stretched for miles and the walk-​up line was out the door. Even the line for the bathroom extended out to the sidewalk. I opted to go inside and place a takeout order to eat in the car.
Three cashiers made the line move quickly and I placed my order: a 3×1 protein style and animal fries. Then I waited.
Numbers were being called quickly. I give credit where credit is due, the entire place was bustling. Employees were working hard and the process seemed very efficient. But within a few minutes they were calling out numbers in the thirties and I was number 13 (Lucky Number 13).
I asked the guy at the counter if my order had gotten lost and he checked on it for me. Turns out it had (my ticket flew up under the grill hood, apparently). I could see that they were scrambling to get my order together right away, and Pete walked it out to me, offering an explanation, an apology, and a coupon for a complimentary meal. The coupon was not necessary, but I appreciated the gesture as well as his apology.
In an era where Chik-​Fil-​A seems to be getting all the attention for good service, In-​N-​Out stepped up bigtime. And I’ve never, ever seen Chik-​Fil-​A this busy. Ever. And they don’t sell Double Doubles there…

Waitin outside the drive thru lane. Employees couldnt take a second to tell us they were closed. Went to the drive thru window and they laughed at us and closed the window. We were confused because we didnt know they were closed. Very rude. Always thought in & out had a standard of service

If you’re on a long drive and is hungry, it’s nice to eat here which is in the middle to your way to Vegas. The food is really fresh and nicely prepared and the burgers are big! Awesome for In n out as always. I really love In n Out!.

Just like any other In-​N-​Out. Quality is on point.
SUPERB.
Can never go wrong with a Double Double with grilled onions and chopped chili’s!
Was the perfect pit stop coming back from Apple Valley.
Only thing that bugged me, was getting a TO-​GO order asking for chili’s. The Girl behind the counter gave me a sleeve bag? To get some on the «Help Yourself» counter. The time it took to grab that bag and spew those words, she could of gotten me one that was in a sealed bag. If I ate there and she told me that I wouldn’t be annoyed a bit. BUT it was for my TO-​GO order, but no biggie.

Simply the best burger and fries on the planet! Animal style with green chilies is the best! Always friendly staff! The only downside is the anxiety you get as you are waiting for your burger, but know it will be fresh and awesome!

It’s all about what you don’t see… the secret menu!
My favorite I always get when I finally get to an In and Out is the fries «animal style». They are top with cheese, grilled onions and special sauce. I love them!!!
Then of course there’s the burgers. As a CA native I miss them so much! They are always fresh and awesome. My favorite is the double double animal style. Basically it’s extra everything on it including pickles.
So next time you have a chance to visit one give these secret menu items a try!

I love animal style burgers and the fries are the best with the spread. I always ask for a couple packets if the spread sauce to eat on my fries. It saves money because I don’t have to get animal style fries, but I get the great flavor.