Papa John’s Pizza

Not too BAD! Service was fast and friendly. We ordered 2 larges with everything on it. It was delish!

Just had a pizza delivered & it was perfection! Easy sauce, olives, pineapple & Canadian Bacon! I thought that Ojai Pizza Co was the best, Papa John’s is the new best! The young lady who took my order was so patient & the young lady who delivered it was kind & sweet! Now I wish I wasn’t moving to Wrightwood! I will be coming down once a month & definitely visiting Papa John’s!!! 5 stars just isn’t enough, need at least 10!!!

I tried to order online but was unsuccessful. So I called and explained and the young man who answered was more than happy to help me. Once we received the pizza meal deal including the cookie, it was so good. The pizza was the BOMB!!! (as well as the entire meal.) The crust was so thick and fresh, the sauce was on point, and this was my first time having garlic knots, yummy and topped it all off with a warm chocolate chip cookie. I had to call them and compliment on the entire meal. Thanks Sharron…

These guys are fucking awesome! I was having problems with my credit card and Philip and the delivery guy were extremely patient and kind to me while I tried to work things out. I’m from around the L.A. area and don’t get to experience great customer service like that very often. Along with actually getting a decent pizza. Haha. Thanks guys! :)

All I Have To Say Is That They Deserve Every Star First They Delivered Ahead Of Schedule And Second The Pizza Was Delicious. Thank You For The Great Pizza

Excellent customer service!!! The cook/​cashier named Robert was working with one other guy. They managed to get my order done on time while providing amazing customer service. Will definitely return:)

The worker named Robert was sooooo nice and helped me with my order online! My coupon wasn’t working so he gave me a phone number. Then we figured out that the cookie I added on the order was the reason why the coupon would not work so he added the cookie no charge to me! Made my day, such great customer service.

I love this Papa Johns! We get our pizza from here occasionally and we are always happy with it. Great food, better pizza that most places here in the desert. We just picked our pizza up today for Father’s Day because we didn’t feel like cooking or barbecuing. We went to pay and they didn’t have enough change for our $ 100 bill. It was no big deal for us because we just used our card. But afterwards the guy working offered us a free soda with our order. I’m not sure if it was for the inconvenience of having to use our card instead of cash but he did say to have a Happy Father’s Day and to tell our father the same. It was a very nice gesture and wasn’t even necessary, because we weren’t upset. How nice to get treated so well. The man was very personable and nice and I love seeing that nowadays.

This place sucks and ruined papa johns for me… We were told 45 – 1 hour. Took 1 & ½ hours to get pizza! Called after 1 hour as was told they were short staffed and it just went out. When finally showed up, looked at receipt and went showed left store 1 hour prior. Driver says still hot and fresh. Hot and fresh my ass! Was cold and disgusting. How can it be hot and fresh if it sat in a box for an hour. $ 33.00 for pizza I could have gotten from the frozen isle at the grocery store. Never again. I will never order from here and probably no other papa johns ever. They suck!!!

So first of all my husband ordered a pizza and it came totally messed up. It looked like someone threw it against the wall, however once I called and spoke with the manager they made sure I was happy and the driver was very courteous and I will order again!

We ordered 2 pizzas last Friday at 11:06am they told us 45 min. At 12:06 we called they said it just left and it would be there in 20 min. «We are only 8 min away» at 12:30 we called and the manager said that the driver is lost, and had to come back to the office. they said they would remake the pizza and send it right out. 30 min max. At 1:45 we called and they were lost again. We finally got our pizzas at 2:45 pm «3 hours» they did agree to comp us 2 pizzas…
So today we ordered the two pizzas At 12:00pm they again said 45min at 1:00 i called and they had just left 2 min ago… So at 1:30 i called and they driver was lost again. this is crazy and very bad business. I will be writing a couple reviews on various websites. i would be ok with late pizza as long as you call and let me know. not wait until i call and tell me 45 more min.

Always order online via mobile app.
Works well and accurate.
Pizzas are always good. Since they dont deliver to my work I get a take out.
All of sudden they started charing for crushed peppers. Thats first!
.50cents per pack. Are you kidding me?

Constant issues with this location. Even when you call their Corporate Headquarters you get squat for help. We’ve had late deliveries with this location. Issues over taking certain amounts of cash. Even hassles with coupons. And inconsistent quality of pizza.

The person who answered the phone was really rude. I just decided not to order anything.

Ordered online, said 30 – 40 minutes for delivery. After an hour i called, they said they’re on their way. 20 minutes later the guy showed up. no explanation. pizzas were hot-​ish and the «works» left lots to be desired.
No peppers, no cheese, no nothing.
We will not be using Papa Johns again.

Worst raw dough pizza ever. even the recooked pizzas were raw. Manager would not resolve problem or refund money.

Since moving to Hesperia, we’ve ordered here twice. Each time, it took nearly an hour and a half to get to our house. The first time, it was still warm. The second time, tonight, they forgot a part of our order and it was ice cold. We called management but we didn’t get a refund, only a free order for next time.

Very good pizza. Of course it’s like any pizza, you either like it or you don’t. To those previous reviewers: you simply don’t like the style of their pizza… so shop elsewhere. Some people DO like it, as do I personally. The staff is personable and most of them seem to be doing exactly as instructed by corporate.
I have pizza here about once a week and never have a problem!
Give it a chance, and enjoy! :)

Disgusting food we tried it once and it tasted like crap cold pizza soggy food and it felt like it wasnt even cooked I called and they «gave» free pizza for next time. Than a few days later I got real bad food poisoning It was pulling teeth to even get my money back I rather puke in a box and give it to someone because it would probably taste better dont waste your time calling the owners or Corporate they dont do anything Maybe THE REYNOLDS FAMILY NEEDS TO GO INTO A DIFFERENT FRANCHISE LIKE MAYBE REVENGE CAUSE THEY PROFESSIONALLY KNOW HOW TO MAKE PEOPLE SICK!