We used to go there pretty often because it was close to home but never had an experience good enough. The service is slow and they tend to forget or mis-order and we switched to order take out. What made me put a 1-star today is when I ordered take out over the phone, took 5 tries to make them understand what I need. When I pick up the order, although the receipt was correct, what we received was a wrong item almost half the price what we ordered. Just to mention we ordered directly off the menu with NO special requirement. No more visiting to the location other than the clothe donation box in their parking lot.
Ken K.
Évaluation du lieu : 5 Lake Forest, IL
Finally, a server that knows how to make a great, thick chocolate shake. The meal was perfect.
Elaine M.
Évaluation du lieu : 3 Highland Park, IL
I don’t think that we have been to Denny’s in over ten years but hubby had a coupon and a Sunday morning craving for a big breakfast so off to Denny’s we went. The place itself it decently kept up. Our service was okay but not great. There was another group being seated just as we entered but no one came back to seat us. We wait and waited finally someone noticed us and called another staffer over to seat us. Then again when we went up to pay our check it took longer than necessary to get someone to take our money. Our food was fine. I had the Santa Fe skillet and hubby had the make your own slam. Both came out hot and cooked as requested. Really no complaints.
Michael F.
Évaluation du lieu : 4 Highland Park, IL
The service here has always been good, and this goes back ~20+ years. This is Denny’s, so people coming in for 5 Star meals are at the wrong place, but for a consistent breakfast and lunch menu, I have never been disappointed. I love bringing my son here, and watching the smile from ear-to-ear appear as his chocolate chip pancakes arrive with bacon. This is a place my wife and I love to go for a quick and easy, and tasty, breakfast/brunch
Michael P.
Évaluation du lieu : 4 Highwood, IL
The last few times I’ve been here the service has been pretty good, I sit at the front counter, it’s peaceful and relaxing, the food is decent and the price is fair for a restaurant that is in Highland Park, a town that is only second to Highwood ;)
Molly B.
Évaluation du lieu : 1 Wheeling, IL
Went with a group of 6 and we all ordered samdwhiches and hasbrowns. I asked for mine well done and they proceeded to serve the food to our table. The rest of the table got their food well done and mine was soggy and raw. Alex the manager was unaccomodating and rude. Mean staff and nasty food. Stay far away from this dennys spot.
David T.
Évaluation du lieu : 1 Moss Beach, CA
We had 10 people at our table. The waiter came and WROTEEVERYONES order down on paper. I ordered veggie burger with no onions, and mustard instead of Mayo. I stressed with this guy that I am allergic to meat. He brings a piece of greasy flesh in a bun to me, which did its job of making me sick to my stomach. I told him this is not what I ordered so he returns with the correct sandwich around 15 minutes later(most of our table had finished their meal already), that had Onions on it and offered NO apology. Then he brings it back with no onions and I asked where the mustard was and he never returned or offered an apology. Later the manager came out and was told this and he also offered no apology and just told us that serving 10 people was confusing. Huh? They have one job and they are incompetent and the waiter couldn’t read his own writing? Both the manager and the waiter should be fired and they would be better suited to an occupation that does not require use of the brain. Customer service is unknown at this location and I would avoid it at all costs. Poor service is their way and I will be sharing this experience everywhere, and with everyone I know in the area. Ahh, the power of the internet. Its a shame that the manager does not know that one bad customer experience means a loss of over a 100 customers by the time its over. What a gross disgusting place.
Donald H.
Évaluation du lieu : 1 Highland Park, IL
Terrible service and not so good food! I admit we were a group of 18 or so but I felt ignored! Others got drink orders put in before and after me. The server skipped over me as if I was not even there! I will NEVER go there again!
Julissa H.
Évaluation du lieu : 2 Winthrop Harbor, IL
This place sucks !! The service was horrible because the waiter never checked on us . He only came twice to take our order and give us our food . The milkshake I got was not good like the others I had at other Denny’s. And the nachos were not even that great. I do not recommend this place because their service is really slow
Emilio A.
Évaluation du lieu : 1 Highland Park, IL
There was bugs in my water. Flys everywhere. Server was polite but store definitely needs to call pest control.
Judy L.
Évaluation du lieu : 4 Chicago, IL
This Dennys is good. Much improved menu and food in the last couple years. One complaint is they give you margarine and not butter with your toast or pancakes. The oatmeal is not good at all. watery and bland. Other than that, I have not gotten a bad meal. I don’t like the music they play though, mostly 50’s and 60’s. The chocolate shake was really good and I love the build your own grand slam. The service has been good. I will be back.
Niya S.
Évaluation du lieu : 1 Highland Park, IL
The smell when you walk into the restaurant was foul and the inside was outdated and dingy. Our waiter had a strong cigarette smell which made me want to leave but my son and husband were apparently starving and ready to order. After waiting 45 mins our food arrived and was cold and hard. My seven year old said that his food was disgusting so we notified the manager and left. We will not be returning!
Ron K.
Évaluation du lieu : 4 Highland Park, IL
Denny’s has come a long way. Healthier meal choices(Fit Fare Meal), remolded interior & exterior, better wait staff(very hard to keep attrition down at a Denny’s in an affluent town where kids allowances are twice a weeks wages), and a manager(Steve) who looks after everything with a critical-consumer oriented eye. 24÷7÷365 and you’ll find something you can feel good about to eat.
Jimmy M.
Évaluation du lieu : 2 Highwood, IL
I know that, «it’s Denny’s, what did you expect», is what a lot of people will say. I expect better. EVERYTHING was sticky, the menu, the table, the salt and pepper shakers. It was ridiculous. We got there about 9am on a Saturday and the place barely had a pulse. That should have been our first sign. I ordered coffee and my wife had a Pepsi. We never got any ice water, which I like to believe should be automatic. I then ordered the chicken fried steak and my wife had the biscuits and gravy. My eggs were ordered over-medium and prepared barely over easy. The hashbrowns were a bit under done and quite greasy. The food was over-all a three star experience. When we sat down, my wife’s first words were, «wow, this place needs an update». Those words are very true.
Jennifer H.
Évaluation du lieu : 1 Lake Forest, IL
Everything closes early in the burbs. So one night my husband and I are out past nine and dying for something to eat. I’m talking head spins, sugar drop, I’m gonna freak if I don’t get some kind of calories in my body hungry. That’s where Denny’s steps in. I haven’t been to a Denny’s in years and I probably won’t be to one for another decade or so. The Denny’s felt old and a bit run down. And not in a cool independent diner way. Nope. We felt depressed just being there. The service? Meh. The food? Meh. Did it fill a void when we needed something to eat? Yeah. But next time we’ll just go home and nuke those Lean Cuisines in the back of the freezer.
Shira G.
Évaluation du lieu : 2 Highland Park, IL
Have been here 2 times and both times was sick after… The second time, I got a cup of coffee with my meal and when I stirred it, a open packet of sweetener floated to the top. As if the server gave me a used coffee mug!!! I was so disgusted and was not about to eat the food… After all who’s leftovers were they? Oh yah, and the manager came over to apologize and didn’t charge me for the coffee. Nope, don’t recommend
Tasha P.
Évaluation du lieu : 1 Evanston, IL
Service is so terrible here. Food isn’t bad though. First time here, we spoke to our server and then she didn’t come back. We saw her, standing around, gazing into space, not coming over to take our order, other things of that fashion. Finally, the manager came over to take our order and dinner proceeded from there. We saw our server when our food arrived and then never again. We didn’t get our bill, but waited for it and then finally just went up to the front to pay anyways. We tried a second time but after waiting a few minutes without anyone seating us, we just left. I’m getting tired of being ignored.
Peter S.
Évaluation du lieu : 5 Deerfield, IL
I have been eating at this particular Denny’s, since the mid ‘80s, and it was hit-or-miss for years. But, in recent years, this Denny’s has improved by leaps-and-bounds in service and quality. As well, Denny’s menus have also improved, and overtaken ihop, in my opinion. They have many diner staples like burgers, sandwiches, breakfast, and fried goodies — but they’ve added a whole bunch of finer meals to their breakfast, lunch and dinner selection. They’ve added many healthier meals, and heavily-customizable options as well. They regularly update their menu, adding some tasty and novel dishes. The wait staff is always VERY friendly, attentive, and accommodating. The whole restaurant, the bathrooms and the parking lot are well lit and maintained. With or without a coupon, Denny’s is a great value, and the quality of this particular location is sure to keep my friends and I coming back.
Crystal Aura W.
Évaluation du lieu : 5 Deerfield, IL
This Denny’s is a great one, I’ve been coming here for a few years now, always at night.(between 9pm to 2am) Not all Denny’s are the same, some aren’t that good, but this one is really nice! The service is fast, friendly, and never rushes you, awesome! They are cool about any special requests and I can tell that my food has been brought right away, never sitting around under the lamp. The menu seems to get better every month, they are always adding new things, including healthier items, which I really appreciate! Sure there are nights you want a big cheese burger and seasoned fries, but some nights you’re more in the mood for tilapia and sauteed spinach! Lately there have been some really good deals, like for $ 25, my buddy and I get an appetizer, drinks, meals, and dessert! And if you find any coupons, even better! They have the best oreo milkshakes! My best friend always raves about the burgers. I’ve pretty much liked everything I’ve ordered, both dinners and breakfast items. I go different nights all the time, both weekends and weekdays, and I’ve never seen it crowded. Actually, it tends to be pretty quiet, you can usually hear 90’s light rock clearly! Everything is very clean! A very cozy spot to chill after a long day!
Richard B.
Évaluation du lieu : 2 Chicago, IL
I got a coupon for this place, so I thought I would give it a try. One can sum up breakfast… GREASE. I ordered an egg white omelet and it was swimming in so much grease that I did not eat most of it. The plate was literally covered in a brown grease from the omelet sliding around. The portion size was decent and I might have actually enjoyed the meal if not for so much grease! Service was good.