I went to the Parr lumber in Hillsboro off of Cornelius Pass rd because I am building a barn and wanted to drop off a materials list for the project which would be several thousand dollars(most likely over $ 10k) worth of lumber that needs to be purchased for the project, I received a voicemail later from the employee who said his name was Robert and he said that it was to much work to price out the list for my purchase. I thought that was odd so I dropped the list of to two other places that were happy to do business with me. I guess the employees there don’t care about making their company money. They just lost a customer for life.
Ann V.
Évaluation du lieu : 1 Hillsboro, OR
Last summer, 2013, I bought over $ 1000 in fencing supplies from this Parr lumber. Their 8 foot long cedar fence boards were so flimsy, thinner, narrower and filled with bug bore holes. I went to Home Depot to buy more boards because of how many I had to throw out from Parr Lumber and was shocked at the difference. Home Depot’s worst boards were better than Parr Lumber. I would never order fencing supplies from Parr Lumber again.
Ruth M.
Évaluation du lieu : 1 Hillsboro, OR
worst customer service. the closed 5 min early when they knew we were coming. not a place I’ll buy from again. so much for supporting local companies
Robert B.
Évaluation du lieu : 1 Vernonia, OR
I spent ~$ 5k on a deck order, was delivered and everything seemed OK. I found a few boards that weren’t straight and when I tried to exchange them they didn’t have the size I needed in stock. Instead they sold me smaller boards and offered to give me a refund on the boards I was trying to exchange. I got a call a week later that they wouldn’t return the boards because they weren’t resalable. Well, obviously, that’s why I was returning them, but they refused. It seemed silly to me to be hassled over a $ 100 of lumber when I just spent $ 5K in their store. It felt like they didn’t care since I wasn’t a big contractor — the customer service just wasn’t there. I don’t think I’ll use Parr next time. Edit: After posting this review Parr contacted me, processed the return and apologized. So thanks!
Sue W.
Évaluation du lieu : 5 Beaverton, OR
I bought some polyurethane patio covers from them about 8 yrs ago, and they are still as good as the day we bought them! The previous panels we purchased from Lowes and we had leaking and discoloration problems. Super nice and informative staff. I know I will be treated right and not ripped off which is worth gold these days!!!
Matthew W.
Évaluation du lieu : 4 Portland, OR
Pros: Local company, local products, decent service, a great selection of Traeger pellets Cons: Challenging to find, prices can be a little steep