The shop is upstairs above Bueno Burrito. I highly recommend these nice and knowledgeable folks. These guys are total Geeks which is what you want!!! Yesterday, here in Hilo, I really needed a DVI monitor cable for a home office computer at 4:30PM. Hard to find stuff like this in Hilo, HI. Walmart does not have, Office Max wanted $ 75.00. Via Unilocal I found Bay SIde Computer Shop and called there. Nico was just locking up for the day(5PM), but he told me he had a DVI monitor cable and offered to wait 15 minutes while I drove over to his shop. He sold it to me at a very fair price with a smile after waiting for me. He has a customer for life!!! Al Hilo