IHOP

The server was nice but nothing was great after that. The French toast was cold and not plated well. There were little flies bugging me the whole time and landed in my food a couple times.
My glass of water tasted like it came out an old hose, not a pleasant experience.

Good service, kid friendly, simple meals, convenient location. The food is ok but nothing to rave about. For some reason my husband and kids love this place. Lol

Have eaten here a total of 3 times and really like the food. Have not had any issues with regards bad food or bad service. Of those 3 times I ate there, no serious issues ruined our taste buds. Only once it took a little long before we received our order, not sure why since it wasn’t that busy. But still, my tummy got filled and I didn’t walk out still feeling hungry.

Good IHOP. Fast, friendly service. Food is good for an IHOP and this place is waaaay better than the Dennys in Kona!

Waited 45mins for our food to come after we ordered. Watched every table around us sit, order, eat, pay and leave… Tables that came in more than 20mins after us! Half of our table of 4 order came first (barely warm), 7mins later the rest came. Asked to speak to a manager, it took her 18mins to even get to our table with no explanation and barely an apology. Said she’d give is a discount, we got $ 18 taken off our bill. We were checked on twice before we complained, twice in an hour (which included our order). We went in during breakfast and walked out during lunch. We paid cash and left no tip, to show the same regard we were shown. We were there with our 2 children, truly a sad and disappointing experience…

They were out of stuffed French toast which is the whole reason I came to eat here. The server wanted to argue the difference between an egg which is fried hard and kept saying that was scrambled. Should’ve gone elsewhere.

A friend said her dad called this place «IHOPE» unfortunately I didn’t listen. This place need to change their sign to «IHOPE». You pay too much for horrible service and food.

IHOP in Hawaii is the same as IHOP in any other mainland state, with the exception that the food is roughly $ 3– $ 5 more. Staff is very friendly. The location interior is well kept. Parking was a little hard to find. The bathroom does not have a baby changer, you actually have to go inside the mall to find one.

It’s ok, nothing really outstanding nor disgusting.
I came to Hawaii to visit my friend studying at university of Hawaii and this is the restaurant he brought me for brunch.
I was a little concerned by the previous comments, but nothing turned out to be rotten or bad (in a positive light). The standard is probably on par with an ordinary American restaurant (breakfast and lunch)
The service was mediocre. Nothing spotty but it was ok.
I had a mega cheese burger and it’s huge in size. The onion, lettuce, and tomato in it was fresh. The beef was kinda plain, but I guess it was eatable with ketchup.
My gf had an steak omelet. She thought it was awesome since the steak was tendered and the cheese was melting at the right temperature.

Idk about you, but everyone should know that everything on island closes early. If you want a 24hour ihop… Do us all a favor and go back to the mainland because no one wants to hear ur complaints.
Love this ihop

Went for breakfast with Gene-​o on Sunday at 7:45. Ordered a grilled bacon and white cheddar sandwich, basically an omelette in grilled sourdough. The sandwich was really heavy, maybe a half a sandwich would’ve been better. The pricing is a little high here, even against other IHOPs, but the quality has increased since my last visit over 6 months ago. Also, it seems like the menu has been updated sincey last visit. I’d rate this slightly above average for a breakfast place.

Love the IHOP breakfast!!! Stuffed French toast

My boyfriend and I decided to eat at IHOP for the first time in our lives… and we expected way more then we got.
First off, my boyfriend ordered the sampler and the waitress asked if we wanted it to be brought out before our dinner and we still got it last. Then he ordered the pancake combo and substituted the pancakes for rice. When our food came, he had hard hashbrowns, hard rice, and pancakes (which we weren’t even suppose to get).
I initially order the pot roast melt and was informed AFTER I had already ordered that they ran out. Then i ordered the chicken crepes and asked for there to be NO ONIONS. When my food came, my crêpe was filled with onions ! (Im not allergic to onions but what if i was, i could have gotten a reaction)
Please improve taking orders, and fulfilling what the customers wants. Not paying attention to little things such as onions could kill someone.
Never going back.

My mom, aunt and myself were at the mall, and my aunt said, «let’s eat at ihop» we were hungry, thirsty and tired and it seemed like a good idea. Holy crackers. Let’s start with first things first, shall we?
We walked in, no hostess, no servers, no employees to be seen. We had to walk into the seating area to find someone who just told us to have a seat. She brought our menus and was back every minute to see if we were ready. Tad bit annoying, but okay. Onto food.
Took 20 – 25 minutes for our food to come out! A group of four and another couple who came in after us got their food first. The food was mediocre, fried cheesecake crêpe with strawberries, bananas and ice cream was nothing special, my chicken florentine crepes ended up giving me a headache (I’m not saying I’m a crêpe expert, but are they supposed to be that chewy and sweet when used in a savory application?) and my aunt’s sandwich was overly greasy. Definitely not worth the prices we paid.
Overall, I probably won’t be back.

For under $ 20 my boyfriend and I were able to eat a filling meal, which was great because we were determined to walk it all off (so we splurged). He ordered the New York Strawberry Cheesecake Pancakes with the Ultimate Bacon and Sausage plate (or platter?!) with it. I opted for the Banana Bread French Toast with my eggs over easy, hash browns, and two slices of bacon. We tried each others plates and they weren’t half bad. For us Ihop was a time killer, however the service was so darn fast! It was really great because I’ve been to Ihop before and not been able to enjoy speedy service. Our server was very friendly as well. All in all we sat comfortably, ate, were surprised at our total bill (in a good way), and left. It was a good meal.

For about 10 bucks you can eat a good sit down meal in an air conditioned restaurant. The service is usually great!
The pictured plates rarely match what you get!
For Hilo pretty good… BTW — – Free Wifi

Came here years ago when they first opened and was totally not impressed with the food or service. Vowed never to eat here again. But, halmuni and my kids love it here so I gave in and decided to give them another try.
Stopped by Sunday at lunchtime (there was a short wait) and the place was packed.
We were seated fairly quick and our server was Loke. She was pleasant and bubbly which was so nice to see after my first experience there. Our food was delicious and no complaints here.
I had the egg, sausage, bacon, hash browns and a side of cheesecake pancakes smothered in strawberries. The pancakes were a touch sweet but the cream cheese gave it a smooth, rich creamy taste. Hash browns were nice and crisp, bacon were thick slices and did I mention the cheesecake pancakes?
Will be back on my next trip!

What’s a girl to do on a strange island with a STARVING husband? Well go to IHOP of course.
On our honeymoon the first thing we did was find somewhere to eat. Sadly we arrived in Hilo at 8am which meant this was the only decent place to get food. When we got to IHOP we were greeted with real aloha hospitality.
The servers were very nice and very awake for 8am. My husband ordered a large amount of food while I ordered oatmeal and a soda. When we got our food we found out they gave us extras. When I got my oatmeal they gave me free milk and extra bananas. They also gave my husband tons of bacon. When we dug in we realized that this possibly was the best IHOP we have ever been too. The service was awesome. They gave us tons of food which was cooked well and was delicious! The staff here made us feel very welcomed in Hilo!
Make sure you stop by this awesome location!

Service is always horrible. Food isn’t that impressive for the price you pay

We, who forget the past, are condemned to repeat it!
It was terrible last time… and terrible now. My omelet was so cold the cheese wasn’t even melted… plus it had a non-​identifiable cheese sauce inside that tasted like it was from powder. Heather’s broccoli was mushy and watery… and cold. The waiter said it’s because it comes out of a packet. Sent both back… only to realize they just microwaved them. I guess I could accept this if Heather’s dish wasn’t $ 15.00!
Don’t waste your time… go to Ken’s instead!