Worst experience ever. Would never recommend this place to anyone! They really don’t know how to treat their customers. Was kinda excited to go there but extremely disappointed with the attitude of the employees.
Usman H.
Évaluation du lieu : 1 Cook, IL
Only wanted to buy coffee they just didn’t let us in because my wife didn’t have an ID. I had mine and she could’ve easily recommended that I get one coffee with my ID. Pretty weird and pathetic.
Andrew K.
Évaluation du lieu : 5 Buffalo Grove, IL
This location used to be a Caribou Coffee, but had been empty for a while. I recently saw a new sign and decided to stop in. The front half of Shelby’s has the vibe of a nice, inviting lounge similar to that of a Caribou, Starbucks, etc. but that’s where the similarities end. They have a menu of appetizers, sandwiches, breakfast type foods, and in addition to standard soda/coffee selections, serve wine and beer as well. I had a chance to sample a grilled cheese on sour dough bread as a snack as I was passing through and was pleased. Where the biggest twist is… The back half of Shelby’s actually hosts about 6 slot machines/video poker machines. The machines appear to be penny slots and are multifunction machines, where you can switch between a variety of slot and video poker games on the touch screens, which is nice, so you can play a variety of different games to spice things up. The service was great, as Robyn was pleasant and sociable from the get go and explained how everything worked. Sodas are comped while you are playing slots which is a nice little perk. From what I hear, more of these types of establishments are going to be popping up in the Chicagoland area. When you think of slot machines, one often conjures up seedy images of smoked filled rooms. But, this environment was clean, warm and inviting which was a nice surprise. It’s not a casino by any means, but you can have a quick bite/drink and entertain yourself with some slots and get your small dopamine rush in a friendly place at the same time. I’m not sure if it’s due to regulations, it’d be nice to see a few more machines maybe. But, I give the extra star due to the very welcoming and excellent service from Robyn for my first visit. Will stop by again. And maybe win back my $ 20 next time… haha