Straw Hat Pizza

Hey the pizza isn’t the best but it’s very well priced and the customer service is amazing. The cook, the server, and the cashier made our night. We’ll be coming back.

Pizza crust nice and crispy. Had a delicious tray of spicy chicken, steak fries, and bread. Service was quick.
Men’s restroom needs work. No paper towels and electric air dryer does not work. Stall latch broken.

Great place FOR kids Bday party, but they really need to Improve there Bathroom they are disgusting

I am basing this review on the entire experience, not just the food. The only thing that was good was the pizza. It wasn’t the best, wasn’t the worst, just right down the middle.
The problem was the other people in the restaurant. There was a birthday party or a quinceanera or something going on over in the large section to the left. And the game was on. The one where Manning beat Farve’s TD record. Much too drunk and much too loud. We couldn’t sit in the middle section because all the available tables were dirty. So we were forced to sit in the game area. Prior to sitting down, I was almost mowed down by some fatty at the salad bar. Ironic, huh?
It probably wouldn’t have been that bad, but these unruly, sticky ass, nasty kids thought this was a damn playground. I don’t care if it’s got a few arcade games, it’s still a restaurant. These parents were horrible. Not once did they keep their kids in line or check on them. One kid ate shit running around and hurt his leg. He was on the floor crying. No parent came to check on him.
I then told the guy at the counter we wanted to change our order to go, and told him why. He acted like he didn’t really care about the craziness in his restaurant. Then again, I am not spending hundreds of dollars on pizza for a party. But, unlike the patrons at the birthday party, I Unilocal.
Oh, and after I ordered, I went to the bathroom to wash up. No paper towels. No, they weren’t out, they don’t offer them. They do have an electric hand dryer though. Too bad it didn’t work.
Pizza is pretty much pizza. I would recommend going somewhere else.

Come here from Los Banos once a year after the corn maze. Place is a little outdated but I love there pizza. Yeah it takes a while, but it’s better when it takes almost 40 min to make a pizza that shows they care about making it perfect.

Update: Sept 16, 2014
THEY HAVE WIFI NOW!
Eight beers on draft with a mix of domestic and import. Current selection is Budweiser, bud light, pacifico, coors light, new castle, shock top, modello, and 805.
Buffet is pretty good with a nice selection of pizzas. Salad bar is good as well. Lots of choices. Includes breadsticks and cheese sticks.
Pretty good arcade for the kids or the kid in you (and me LOL)
I was shocked to see the previous reviews. I have been coming here for awhile. No problems yet. 1 star deduction is for buffet. Wish they had buffet and buffet no salad no soda. I don’t like soda so paying not to drink it is lame when purchasing buffet.
Take a couple bucks off and keep the salad and soda.
Fairly clean. Restrooms stocked. Lots of parking. NO WIFI.
Many big screens! Watch your game here!
I will be back.

The white girl working the cash register is a no-​no. The restaurant was full of people and the cashier denied giving my mom her real change just to hurry her up and shoo her out of the way. My mom left with the amount she said just to avoid problems. Hire new employees who can count better, unacceptable customer service. This incident happened today in the early afternoon.

I would rate a 0 if I could! I just had a Hot Hat delivered and it had a hair in it that I found after my first bite. I have been ordering here for years and I will never order it again! I called to tell them about it and they offered me a free one next time. I told the guy that I will never buy one again and that this was unacceptable. He seemed not to care. That is it for me and this place.

Customer service is terrible…
I called to order a pizza for pickup. Some guy answered the phone and wasn’t professional at all. Sounded like he did not want to be there. I immediately told them I had a coupon for buy BOGO FREE. I ordered the veggie for my first and asked if I could be the same on my second but I needed to make it gluten free.
Oh, it only comes in a small if its gluten free…
Ok… well I have a coupon for a master size pizza so can i just get two smalls?
He needed to go ask the manager. After being put on hold for severeal minutes this is what I got?
«Hello? Uh the manager said no.»
Wow, real professional.
Never going or ordering from here ever again.

We had a childrens birthday party there earlier. The owner & staff were nice enought however the establishment could use a good cleaning. The arcade games were a nice attribute untill they were eating tokens. I am not certain if I will go back to the establishment for any other reason than convience of location.

WOW, sometimes good service and sometimes very bad.
I had a phone order for delivery, she stated 45 – 60 minutes. Well after 1 hr I called to see what’s going on. Well they said, my wife called back and canceled the order.
Wrong she never called them to cancel which I tried to explain to them but they said we did. Now I m confused with him and I’m now arguing with him.
All he had to do was say sorry sir we will deliver your pizza ASAP and for the inconvenience no charge or free pizza next time.
But no he said no free pizza, you still want it?
I ask for manager but he said no manager on duty.
Crazy if you ask me, not a way to do business .
Cmon straw hat, customer satisfaction should come first.