The Caribbean Resort

Wow!!! Where do i even begin to start? After a LONG day of travel from Portland Oregon, we arrived at our room (after wandering around for about 20 minutes due to poor signage, and nobody at the front desk) Only to finally find our room, which at first glance was small, but cute enough. As we began to look around the room, we started to see things out of the corner of our eye, and low and behold, Cockroaches! But wait, there’s more. I know this is southern Florida, so a single cockroach wouldn’t be unheard of, the dealbreaker was the HUGE amount of them, in the cupboards, on the walls, in the light, everywhere in the bathroom, and we even found a baby cockroach in the bed! What makes this so horrible, is the complete lack of response from the so-​called manager (who hasn’t ever been there after numerous calls and messages, and different hours) Nor has she responded to my, or Expedias inquiries! If you’re considering this place, don’t walk, run!!! The Crowne Plaza close by is walking distance to the beach, much nicer, pleasant employees, and i think is even cheaper!

Great place! The location is perfect distance to all Hollywood Beach has to offer. We stayed in a one bedroom suite and it was nicely renovated. The pool and tiki bar were both nice to have on the hotel grounds. We enjoyed walking the beach each day, which was only a few steps from the hotel, and the Broadwalk has so many restaurants to choose from it was really nice. We liked that Hollywood is more family-​oriented opposed to Miami. Really enjoyed the stay here, would return!

When we first arrived, the hotel and room seemed nice, but gradually the number of things wrong built up until it became clear this was the worst hotel of our trip.
Things wrong with hotel:
— arriving, there is no checkin parking at all, nor any signs to the parking lot of the hotel. I had to send my wife into the office on her own while I had to pull onto the next street to park temporarily.
— the front desk person did not speak english well and had us sign someone else’s hotel form (so I had to come back to the office after we had gotten to the room)
— parking in this area is definitely tough, but still, $ 15.90/night is exorbitant. And we had no choice, all other parking in the area is even worse. Nasty hidden practically necessary fee.
— no bath mat
— broken bathroom vent
— AC blows debris that looks like animal feces all over the bed, so we couldn’t use that at all (which sucked given that the bathroom vent was broken)
— broken shower faucet
— dirty floor
— no good place to hang a hand towel or towel
— insufficient counter space
— can’t turn shower head
— key sticks in door lock at times
— sheets on bed not good quality
— felt horribly damp in the room by the time we left the next morning, very glad we only stayed one night.
— No hairdryer!!! What kind of hotel room that actually has a kitchen doesn’t have a hair dryer? Turns out they keep the hairdryers in the office for some bizarre reason.
— the front office doesn’t open until 9am!!! So when we went to go ask them about the missing hairdryer, they weren’t open. Thank goodness our flight left later in the day.
Good things about hotel:
— the tiki bar was great
— having a little kitchen area was nice (even though that made the bathroom kinda small)
— they have a lot of appliances and cooking utensils available (and yet no hairdryers)
— nice granite counter tops
— great location next to the beach
We told them about these issues on our way out, so hopefully they will get on top of them. Overall, it seems like they put a lot of effort into renovating the hotel, but it hasn’t been well maintained since.

Loving this resort. Right by the beach, they have a tiki bar, the rooms are awesome. Check in was smooth, Salina was friendly and great to deal with. I’ll be back for sure.

Booked off
and got a good rate. Room was newly remodeled and clean with a full size fridge, microwave, kitchen type sink, dishes and silverware. Comfortable beds with nice pillows.
Location was excellent. One building (not block) from the beach, with nearby food and shopping. Tiki bar was a nice touch.
Way better value and more family conducive than anything on Miami Beach. Wish we could have stayed longer.

Let’s start with the first room they sent us to was not ready, still dirty, bed unmade. They did not know this. Front desk checked with cleaning service and told us that she had it on her list as clean also. She then needed details of how it was not clean. The second room smelled so badly of mildew that I got a headache in the first five minutes. Then, they sent us to the beach and fixed the first room. The Tiki bar did not open until 2:30 p.m. Because the girl attends school. Oh, yea, then there was the water pipe to the toilet that vibrated so loudly that we thought work was being done outside our room. That is not an exaggeration. The parking lot spaces were so small that we could not both get in the car. Sizes of the rooms were ok. Decorations were relatively good. Bed and pillows could have been more comfortable. Staff at the desk apologized at the end. I would look elsewhere in the future. Pricey for what you don’t get.

We had the best time! Great & Friendly staff. We will be back!!!