Walmart Supercenter

I hate this store so much. I don’t usually use the word «hate» but geesh! Just used the ATM and it gave me part of my money and not the rest. And management has no idea how to fix it. The heck? No stars! Awful! This use to be a great one to go to. So not the case anymore

The incompetence of the staff here is simply astounding. The people who are there to help customers find things just automatically answer «uh, we don’t carry that» for items that I KNOW they have. By saying I know I mean that another member of my family usually does the grocery shopping at Walmart and buys these items on a weekly basis. Examples of this recently were baking paper (wax paper), cardstock paper, etc.
The automatic answer of «we do not carry it» because you don’t want to do anything but text on your phone during work is NOT acceptable. I can find the things myself, I was just hoping you’d save me about 10 minutes on trying to find each item. Isn’t that your job?
The return process is also so bad. So many mistakes, I have to repeat what I want about 10 times for something to get through to them.
This place is just an abomination. If you need anything just go to the Walmart on John Hopkins parkway in Hoover. Further of a drive from downtown, but much less stressful overall and has much more competent employees.

When I first moved to Birmingham in 2006, I use to use this Wal Mart all the time. Since then, more locations have opened, and the variety and service at other stores have made me choose other locations. Don’t get me wrong, this is a great location, and have a Sam’s right next to it is a huge plus. Never had any problems here, but the clientele isn’t the same as in other locations.

Guess I’m old, but shouldn’t a lawn mower last at least two years? Purchased a Murray push mower in April 2013 and engine quit January 2015. Called Walmart and they referred me back to Murray. Murray sent me $ 15 check and referred me to YouTube. Followed YouTube instructions and purchased $ 9 bottle of starting aid. This got engine to run another 3 months. Did exact same thing and now won’t start at all. Using reel mower until I buy another mower in 2016 not from Walmart

A lot of stuff wasn’t on the shelves, and some of the bottled water containers had been opened or plundered. Yuck!

Actual conversation…
«What you need?» (as the employee drags their feet slowly walking into the photo lab”
«I’m here to pick up a 1 hr photo order»
«What da name?»
«The last name on the order is Collins»
«Regular prints, enlargements?»
«Correct.»
Regular prints, enlargements?”
«Yes, both. You are correct.»
(Insert 10 seconds of awkward silence and blank staring.)
«You asked if it’s regular prints or enlargements and it’s both. You are correct.»
«Da name «brain?»
“Yes, Brian. That’s me.
Dirt cheap prints, they look great but sweet mother of righteousness, shouldn’t basic conversational skills be a prerequisite for employment?

Remodeled out the outside (with the six pointed sunburst) but still rather dingy on the inside, this is a slightly older style Supercenter Wal-​Mart. They have all the usual departments, including a full grocery section. As well, toys, personal care, clothing, electronics, home goods and tire & lube.
The floors were dingy, the shelves were not completely stocked (though there were at least a dozen associates restocking here and there) and the shopping cart I grabbed had (as usual) one flat wheel. Even though I only popped in for two items, I like pushing a cart anyway.
At 3 in the afternoon, just before the post-​school moms start showing up, the line for registers was long and slow. My cashier was not the brightest bulb and seemed to move extra slow.
There are «good» Wal-​Marts out there. This isn’t one of them.

I recently had one of the worst customer service experiences in the history of my customer service experiences when I visited this Walmart.
On the way out of town for a camping trip, we found the exact tent we needed at
. The price was very reasonable and it said that the Lakeshore location had it in stock. Upon arrival, I immediately found the tent with the same price on the shelf that I’d seen online. We were good to go, right? Not even close.
While checking out, the tent rang up incorrectly. It wasn’t even close. In fact, it was almost 50% over the price on the shelf and online. The young lady at the register was perturbed by me questioning the clearly incorrect price. I never want to complain or hold up a line, so it was a bit embarrassing. After telling us over and over that there was nothing she could do about it, she finally called over the manager.
The manager said that the price was different because of the color. We showed her the ad that clearly stated the different colors that it was available in. Even though we had the ad with us and the shelf had the correct price on it with the matching item number, she refused to sell it to us at the correct price.
We really wanted the tent and really wanted to give Walmart our money. They just weren’t going to have it.

Always AD match at Walmart.
Everything was nice and clean exept the mens bathroom, like most other Walmart stores. This is why on all but one store (Bolivar MO) they recieve a four instead of five. I love the prices and they had very friendly staff. It was not busy when we went in and we only picked up two idems and used the restrooms.
Like my unkle always said, «If it ain’t at Walmart, you don’t need it.»

I’m really not a fan of this walmart. It’s very close to where I live, yet I find myself willing to drive further and pay more at fresh market or target just to avoid going here. It always seems dirty and makes me feel grimy just from walking around in there. Their produce and meat selections are always slim pickings, and they only ever have 2 or 3 registers open so you have to wait in line forever. It’s just overall never a positive experience for me.

I’m never amazed or impressed by this Walmart. It has a vision center that I go to and appreciate the doctor there, Frank LaRussa, but it’s pretty normal besides that. I’ve seen nicer and worse ones. This one usually has some pretty bad checkout lines.