Ice Palace

I had my daughter’s birthday party here. She had a lot of fun! Just in the beginning when waiting for the table, it was a little chaotic downstairs and then everyone is rushing upstairs to get their table. All in all it was a good experience! She definitely wants to go back!

The Ice Palace is a pretty COOL place to go especially for being on an island. Sometimes I like to bundle up, pull out my sweatshirt, scarves, and beanie and pretend I’m home. No matter how much I click my heels I walk outside and it’s 80 degrees. So I drive over to the ice palace and get my skate on. I have to say I am a horrible skater. My great grandpa was known for skating up and down the creeks in Missouri in the winter. I am the adult skating with death grip on the little grandma walkers. I have the little ones passing me left and right…
Two things I have learned today:
1) Wear thick socks with your ice skates because my daughter got a horrible blister from ankle socks.
2) Do not take pictures while on the rink.
The snack bar has popcorn (with super oily butter), luke warm hot chocolate out of a gas station style machine, churros that are really tough. You have to spend at least $ 5 to use your card. Needless to say I would not eat here.
Bathroom all 3 times I’ve been has been gross. Toilets not flushed, out of toilet paper, etc. There is a a big (and free parking lot) although the spots are limited if you going during a weekend or peak time.
On the positive side the music is good, It is fun. The ice is in pretty good shape. It’s a lot of fun and how many times can you say «I went iceskating in Hawaii» or see someone skate in boardshorts and a beanie hat.

Bad Customer Service!!!
Dec 28, 2015
Arrived at 3pm for a birthday party.
Manager says that we can’t go in until party arrives.
But we noticed that they were letting other people in.
They would not let us wait inside. They did in the past.

While being the only ice rink in Hawaii is a plus, it’s really not worth the almost $ 10/​person if you aren’t a proficient skater. I guess I did it wrong since I came out with a blister and overall soreness on my feet. Better skaters whiz by and make it even harder for me to get my balance and figure it out. Those who are better at skating are quite rude — one spun and shot ice right at my brother and didn’t apologize!
As for cleanliness, this place should get zero stars. The mold/​corrosion on the ceilings and walls is disgusting and don’t even get me started on the bathrooms. They look as if it hasn’t been cleaned in a few years and the soap dispensers are always out.

Very poor ice conditions all days of the week. They Zamboni it then immediately allow skaters back on the ice. They are supposed to wait 30 mins or the Zamboni was pointless. And they need to fix the Ceiling cuz it has mold like no other and corrosion and it’s a health hazard and safety issue that I cannot believe they haven’t been shut down for among other issues like the restrooms and nasty rental skates and overall cleanliness of the entire place. This place needs a renovation ASAP! Deserves 1 star but it’s the only rink on island.

Lame. Kids were drenched every time they fell today. Crank the AC or install solar panels if you can’t manage the HECO bill. Defeats the purpose of having an ice rink if the kids get to be as soaked as they would be standing outside in the rain.
Major fail.

We always have my daughters birthday party here. It is a great place for the kids to skate and the parents to chill. There is no time limit so you can skate all day for one low price. They have a little game room and a snack bar that has your usual items on it such as saimin, nachos, hot chocolate, churros, sodas, popcorn, etc. They also play a few games that all skaters are welcome to participate in such as limbo and four corners. They even turn out the lights for a little and put on some disco lights. The kids really enjoy it. It’s been so hot this summer (summer of 2015) that I was elated to sit in there and watch the kids skate for 5 hours! Great way to beat the heat!

It’s ok. I mean for an ice rink in Hawaii; I guess you could expect worse. But compared to a mainland rink this place has a lot of work to do. Bathrooms are gnarly, bleachers are scary. But it’s an ice rink in Hawaii and price is good.

The ice skating was good fun, BUT management really needs to get the place fixed up. To say this place is dirty is an understatement.

Freakin’ scary bathrooms!
I’m not sure if this is a function of poor management or the ghetto nature of those who are attracted to this kind of place, but it needs some serious remodeling.
Dirty floors, broken lockers, and roof trusses that have completely corroded through…
When this place collapses either physically or metaphorically, I hope that government officials comb through these reviews to realize that they were warned in advance.

The one place in Hawaii you can’t help but to be cool. Ice palace is a fun place to go ice skating in Hawaii. Yes, there is ice skating in Hawaii! They offer lessons for kids and adults and public skating hours for those looking for something a little different to try. It’s a great way to beat the heat in summer time and a fun place to hang out with your friends and family when the zoo, aquarium, and bishop museum has lost its luster.
I used to go here weekly with my brother-​in-​law for skating lessons. The staff are super friendly and once they get to know you they’re like family. It’s amazing to see dedication for something like Ice Skating in Hawaii. Who would have thunk it!
The downside… it can get crowded. EVERYONE comes here so parking can be difficult for this reason. If you’re planning to come during public skating hours, get here early. If you’re here for a lesson a lot of times they’ll have free skating time afterwards for an hour.
The place is also pretty run down. I’ve talked to people who came all the time as kids and then came back 20 years later with their own kids and they comment on how it looks exactly the same. That’s not necessarily a good thing. It needs a few coats of paint and some TLC in certain departments. Most of the arcade games don’t work anymore either.
But hey, at least you can tell your friends that you went ice skating in Hawaii! They even have Hawaii Hockey shirts and sweatshirts.

Came here about 3 weeks ago. My first time in decades! The place hasn’t really changed from when I last visited in my youth.
Same food but great hot food like nachos, and hot chocolate– where can you go wrong!!? Hot chocolate always hits the spot.
It feels like 40 degrees in there and it could be colder! This is how I know I might not adjust well in the mainland in the wintertime well because Ice Palace was cccccold!!!
There was a shortage of training equipment for the newbies and always a line formed to get on the ice.
Maybe it was a bad busy day to go. There were a few big parties the day we went. Who knows it was crazy packed that day on the ice.
Overall, my 5 yr old enjoyed herself anyway!!!

What were a bunch of 40+ year olds and 1 bordering his 40’s doing here? Trying to break our bones, using leg muscles we never knew existed, and having fun of course! After posting our outing on FB, all I got were «They’re still open??» comments. Yes they are, and still as popular as ever.
THE PALACE:
I was surprised at how up kept the place is. Well, the exterior anyway. The inside is still in pretty good shape. A few of the places on the side of the rink were a bit messy and worn, and the ceiling was pretty rusty looking. A few arcade games are on the left, the skate rental desk is to the right, followed by the snack bar, lockers and tables. A private party area is located on the pretty spacious loft above.
There’s a small section coned off for the little ones and walkers are available. A life-​saving support wall surrounds the entire rink for off-​balance and beginner teens & adults. They did a limbo game while we were there, which gave our legs a much needed break, and by the time it was done and the Zamboni cleaned the ice, everyone threw in their towels. What a bunch of old farts!
PRICE:
Entry is $ 9.75 (2015) for everyone who is skating; no charge for non-​skaters.
LOCKERS:
Locker rentals are $ 0.50. It’s about a 1′ x 1′ box, good for shoes and small items.
SNACK BAR:
They sell soda, churros, popcorn, pizza, nachos, and hot dogs. Prices are reasonable. No outside food or drink is allowed except for Jamba Juices which is next door to them.
TIPS:
Choose a skate size 1 size smaller than your normal shoe size. I think the tighter the skate, the better and safer for your ankles.
There are no in & out privileges if you’re skating.
Leave your jacket at home. It really isn’t cold inside especially if you’re skating.
Call them before heading down to make sure the rink is open and not reserved for something.
OVERALL:
Cheap reminiscent fun!

A blissful place for kids and an «ok» place for parents– unless your a parent who isn’t bothered by the dirty things. I have to admit, kids have a blast! An absolute blast! Even my younger child enjoyed being on ice although there were a number of falls, more than I could count on two hands. I think it might be the fact that this is the only ice rink in Hawaii which causes everyone and their neighbor to be here all at the same time. Besides the activity itself, which is fun, I really think this place needs to be updated or sanitized. From the cleanliness of the tables to the bathroom to the railings going upstairs… I wish it had a good wipe down. The parking isn’t the easiest either. Regardless, it’s the activity that matters– and the smile that the folks have on their face while they enjoy the ice cold while its 80 degrees outside. It all makes perfect sense.

Meh. This place reminds me of middle school days. Hasn’t changed much. Looks exactly the same except they raised the prices.
Isn’t all that great, very small but good for taking the kids.
The snack bar is good, love the lihing mui gummy bears and churros. Down side is the really long wait sometimes
Staff is nice and friendly.
Good for a family day out.

A visit to Ice Palace is never disappointing– even on busy/​crowded days it can be a lot of fun! (But, try to avoid busy/​crowded days… lol.) If you have never been to Ice Palace, then know that it’s pretty much what you’d expect: An ice rink, bleacher seating on each side, snack bar, bathrooms, lockers, teenagers everywhere.
The ice rink itself is usually split into like ¼ beginner’s area (separated by a rope) and ¾ general area. The ice walkers for beginners are only allowed in the beginner’s area. There’s usually an attendant standing near the split keeping an eye on the beginners, ready to speed on over if a little one (or, I suppose, adult) falls. The workers seem experienced and able to assist everyone, which is really reassuring.
I’m not sure exactly at what time intervals they close down the ice for resurfacing. But if possible, try leaving the ice a little before that to get snacks/​food, grab a seat, or use the bathroom before the rush hits.
Overall, we always have a good time, we usually come 1−2x a year with the kiddies. No outside food (but there’s junk food for everyone: churros, pizza, hot dog, etc) and no in and out so you will need to get a locker. Lastly, it’s actually not that cold in here, I guess it just depends on your tolerance for cold temperatures.

This was the first I have been here in years! Went on a Saturday morning and dang it was super crowded. I may not have been the greatest skater but I was a bit nervous by the children going against the crowd and running into people.
When gathering my skates, it didn’t seem there were enough seats to put your skates on. They may be a bit broken and because they are shared with people casually eating and sitting there, it makes it limited. When ordering a churro, I was a bit disappointed. It was chalky and didn’t really have a fresh/​cinnamon (y) taste.
I do appreciate the visible «guards» that regulate the inside of the rink. It is also great to see a beginner’s area with walkers for more comfort.
Because this is the only ice-​rink in Hawaii the overall reason for me giving it 3 stars is because it does seem a bit run down. A nice fixer-​upper would be great to see!

I’ve been coming to the Ice Palace with my daughters, regularly, for about 5 years now. We love the coaches and the staff. They are always helpful and attentive. With their help, my girls are developing into pretty good skaters.
Although this is not the cheapest activity they could be involved in, I have to say that the pricing is more than fair in many ways. For example, when you come for skate class, you can always stay and skate in the following public skate or free skate session.
Another great way to save is with skate purchases. When we decided to buy skates for my daughter for the first time, I looked at the prices for the skates they had available at the Ice Palace and noted the prices. Then I went online figuring that I could get a better deal. What I found was that, with shipping to Hawaii, the price was really close. Yes, I probably still could have saved a few dollars by buying online but that would have been a big mistake. Fortunately, I decided to give the business to the Ice Palace because what they don’t advertise at the Ice Palace is that if you buy your skates there you get free heat-​molding (if the skates are heat moldable), free waterproofing, a free sharpening (with figure skates you won’t need this right away so don’t lose the receipt) and something like ½ off a skate class! Now I won’t even look anywhere else. You just can’t beat what they throw in for free if you want new skates.
I haven’t had a bad experience at the Ice Palace. I’m there around 3 times a week and always look forward to going.

The trick is not to go on a Friday or Saturday night when it’s busy and the ice is in bad shape. We were wobbling all over and it’s not because we’re beginners. An employee admitted that the ice was bad and he had a lot of falls. But maybe if you go on a Monday-​Thursday night the ice will be ok.

This is the only ice rink in Hawaii.
Personally I haven’t been here in years! So a bunch of my friends got together and thought it would be fun to check it out for old times sake.
We decided to check it out on a Saturday night and I was really surprised to see how many kids were here. I mean we did go night time thinking that most of them would be gone, haha we were wrong.
Overall it really hasn’t changed. I think its time that they renovate the bathrooms. I also remembered this place being much colder, I was actually able to skate without a jacket. This was definitely more fun when I was younger :)