This is a good location, it is also my first time having jack in the box. I had the chrispy chicken strips with curl fires and a med coke. Only to find out that their med is really a large. I miss curly fries from Arby’s and there is none on the island I’m glad that I can get my curly fries again.
Sharon O.
Évaluation du lieu : 1 Honolulu, HI
Last time I’ll ever order anything from here. Under the beans, corn and cheese of the Southwest Chicken Salad, the lettuce was all brown. Jack In The Box needs to discard old salad and not resell them.
Matt A.
Évaluation du lieu : 1 Honolulu, HI
Horrible service. The cashier came to the register and her first words were ‚“Yea”. As in yea whats your order. Place was dirty and not well kept. Food took 15 minutes. Never, ever coming to this location again.
Andrew I.
Évaluation du lieu : 3 Honolulu, HI
This location is okay. I came here one night and ordered a combo and two iced mocha coffees. Paid for like 4 extra buttermilk cups. When my order came a bunch of stuff was missing including the buttermilk. The employee I spoke to got all huffy with me and starting digging through my meal, like, «Are you sure it’s not in here?!» as I watched her put her grubby mitts all over my fries. She finally realized her mistake, grabbed a handful of buttermilk packs, and dropped them in the bag and stomped off. Anyway. I said to myself, «Meh. Free extra buttermilk.» and went home. When I got home my girlfriend and I started drinking the iced coffees and they tasted HORRIBLE. Like, nasty. Bitter. I don’t normally like to make a fuss, but my girlfriend ended up calling them and complaining, so the manager on duty gave us 2 replacement coffees free of charge. Needless to say, be careful when you order food here. Shit happens, and sometimes you have to complain to get it fixed.
Scott C.
Évaluation du lieu : 3 Aiea, HI
The is my first time to this location. Over all, the food and service is just as good as other locations. The only thing I have to really ding them on is the cleanliness. The need to keep the tables bused and wiped down. I had a hard time finding a table and chair that didn’t have crumbs or spills… so I settled for the one with the least crumbs. As for the bathroom,(see pic), you need a cashier to escort you to the bathroom to open the bathroom door. I guess they implemented this process as the homeless are thick as flies in this area… with some hanging out right against the Jack in the Box building.
Frankie R.
Évaluation du lieu : 3 Honolulu, HI
I was not too pleased with the service i received. I thought for a moment that i was going to get my oreo shake, but i was wondering how come they didn’t make it in a timely fashion and for a moment i thought the lady was throwing shade and she did throw shade because I was waiting for my oreo shake to be made. I mean come on now, you would like to think that it would be ready when the customer ordered it and my friend already got his drink pretty quickly. That was not nice at all. It was like reallllly now. I hope that the customer service improves a little bit because despite it being a little empty and there were hardly any customers inside, it would be great to have the shake and the drink prepared at the same time and not separately. However on the bright side of it, the shake was pretty thick and tasty and i needed to use a spoon to drink the shake and it was very ice cream like type of shake that you had like on a warm day to keep cool. But i hope that it doesn’t happen again and i hope service is a little bit better if i do plan on eating there.
Sarah R.
Évaluation du lieu : 1 Skokie, IL
Greasy counter guy stared at my guy friend who is NOT gay & hardly paid attention to me while I ordered and paid. When asked where the restroom was due to the closed signs, he escorted my friend into the back and told me that the facilities were unavailable.
Chris H.
Évaluation du lieu : 1 Honolulu, HI
If you like getting old stale food. not being able to understand what the people who work at the place are saying because they can barely speak English and think melpu is how to say how may I help you. or just plain not getting what you ordered then this is the place for you.. I have never had so many things be wrong at a fast food place in my life. today I got sweet and sour sauce with my pancakes instead of syrup. another day I got a sandwich with no toppings. cold fries all the time.. I even once got a burger with NOBURGER on it just bun and toppings I mean come on. go to any other jack in the box if you must have this companies food because the people who work at this one are sad excuses for employees
Angela C.
Évaluation du lieu : 4 Honolulu, HI
2 Jack’s spicy chicken sandwich for $ 5 dollars(plus tax), why not. We decided to give it a try after the gym. No line, quite at around 5pm. The cashier was nice. The tables are clean. The chicken piece is deep fried, the thickness of the piece is about 1⁄5th of an inch. Much thinner than the advertised picture. The taste is OK. For a quite fix, just eat the deep fried chicken piece without the buns. It is fried chicken breast meat: white meat only!
Norm G.
Évaluation du lieu : 2 Honolulu, HI
What was I thinking? My daughter and I were out for a father-daughter shopping outing, and by the time lunchtime arrived, the really good places were too crowded for lunch. So, since we live in the desert area of the old city of Honolulu(hot, muggy, cracked sidewalks, definitely not the«Leave it to Beaver» suburbs), we came here. The white, empty walls couldn’t be more depressing. Well, I guess they could be. They could be gray instead. I ordered two tacos; my lovely daughter ordered one. I also ordered a soda. The combination soda and tacos sat in my stomach like an anvil. My daughter, bless her heart, forgave me for bringing her here. Well, at least I’m cured of setting foot in this place, that is, until my next case of hunger-fueled temporary insanity kicks in again!
Amy H.
Évaluation du lieu : 1 Honolulu, HI
We stopped to get some food here after an event in town. There were two customers sitting at a table waiting on their food and an employee sitting at another table possibly on break. There were three employees standing in the back. One came up to the front after we had been waiting several minutes, grabbed something from the counter and went to the back without acknowledging us. We waited another five minutes while making occasional eye contact with the manager and decided to leave. As we were walking away the manager finally came to the front but still didn’t acknowledge us. The people waiting for there food still didn’t get it the whole ten minutes we were standing there. We won’t be going back to this location.
Mitchell L.
Évaluation du lieu : 3 Honolulu, HI
This Jack does a good job of getting the food out quickly and the orders are correct. But I have noticed that the food does tend to be overcooked. Maybe it’s the time of day that I go there, usually after 6PM, but not only is the burger bun too dark, the burger patty tastes a bit burned and the curly fries are also burned a bit. Don’t get me wrong, I still eat them! But a little less cooking time would make it all SO much better. Maybe a bit more training for the kitchen staff would be a good idea. I still go to this Jack in the Box, so you know it can’t be that bad.
Mel B.
Évaluation du lieu : 4 Ewa Beach, HI
I find myself coming here on occassion through out the month. One is for the Jumbo Breakfast. I feel I can get a better deal elsewhere but I do like that combo with the mini pancakes that I dip easily into the syrup. The portion is just right for me. The eggs are pretty good for not being freshly cracked. With a cup of coffee, this convenient location makes a quick morning start. I’ve always loved their Breakfast Jack consistent through out their chain of stores. I would order these on my late night munchies before going home to bed. The hot eggs and ham were so yummy. Another thing I do like is their shakes. This is where they are not consistent. The thickness and quality of the shake depends who is making it. This location can make them super thick to my satisfaction. So thick it’s hard to suck through the straw in the beginning but I always do prevail. The oreo shakes are the best. Today’s visit I’ve got a craving for an old fashion grease ball taco the way almost everyone use to make them before Taco Bell made them a legitimate thing to eat. This is where the shell is kinda hard, the meat is not all that tasty, there’s lettuce and you can add your hot sauce. They dropped the price on this big time to be part of their $ 1 menu. At 2 for $ 1 we’re talking a major deal meal. I order the 2 and Gabriel B. orders the Monster Nacho Taco. The cashier takes our order. She’s very nice, constantly smiling but is speaking with a low voice. A little difficult to hear but not a problem. Very efficient and thorough. We take our order and sit down. I like the art work they put up in this location and the colors they used. Same colors you commonly find throughout Mexico but more muted and not so bright. Has a nice feel. What may put people off is the amount of homeless that tend to hang out here. They do keep to themselves. And, you do have to ask for the key to use the restroom. I’m not sure why they call it a Monster Taco. It’s a big shell that doesn’t look full. Looking inside I see lots of jalapeño slices covered in melted cheese. I’m assuming the meat is underneath that gooey mess. Gabriel B. loves it but this guy is a big cheese lover. I like my tacos better. Doesn’t have the cheese but it does have the lettuce that gives it more of a fresh taste. It’s oily. It’s crunchy. It tastes like I expected like I had decades ago. I’m satisfied. Tesoro is right next door making this a nice 1 – 2 punch for gas and a quick meal, bite or shake. If you’re in the neighborhood, drop by for a quickie.
Eric O.
Évaluation du lieu : 3 Honolulu, HI
This is just an average Jack in the Box. I usually have a good experience in the drive thru, but recently have noticed that the person must be following a script. Unfortunately, this means they are not listening to the person If they deviate from their script. Ordered a combo meal and start d ordering the drink, but they corrected me and asked for they type of fries first. When I ordered a second drink, they refused to hear it and so I only had 1 drink. I hope they will move off the script. The food is okay. If you asked me three months ago about this location, I would have given it 4 or 5 stars because the service was always courteous and they went out of the way in the drive thru to get things right. Today, they almost got a 2 stars, but the food came out fast and the food was good.
Melina P.
Évaluation du lieu : 5 Honolulu, HI
I love this JITB. I come here pretty often on my lunch breaks & often get recruited to pick up food for all my coworkers as well. I always get nervous when I have a bunch of things to order but THANKGOD they have never once messed up my order in 6mons! I always use the drive thru & got stuck in a line maybe once or twice. Otherwise they are really fast & when I say really fast I mean I’m only waiting like 5mins for about $ 30 – 40 worth of food. Their food is always hot & tastes great & the workers are nice.
Nanea L.
Évaluation du lieu : 5 Kapolei, HI
I always get after work munchies and I come here. I get the $ 7 munchie meals. LOL There’s never a line and the guy who takes my order is always nice, service is quick, and they never screwed up on my order yet. #Winning
Ernest M.
Évaluation du lieu : 3 Los Angeles, CA
Nothing fancy. Same menu every where in the world. I haven’t had the food yet but I’m pretty sure it’s the same in low angeles. Super speedy which is always scary. But I you already know the nutritional value for ordering this late, ordering this food. Do I need to explain myself?
Sebastian M.
Évaluation du lieu : 1 Honolulu, HI
Jack and the Box is always quick with the order taking but getting the order right sometimes is a hit or miss. I only wanted a small salted caramel milk shake and breezed through the order line, but I am sure if I had ordered a meal, they probably would have gotten something wrong!
Mei-Lan C.
Évaluation du lieu : 5 Honolulu, HI
free desert on your birthday
Angela S.
Évaluation du lieu : 5 Honolulu, HI
Okay. This is a guilty pleasure. I don’t ever review fast food establishments, but this one— this one I love. This particular location has seen me through some rough times, and I love how each and every time I visit, I am greeted and assisted by the sweetest staff. Seriously. It never fails. I don’t know who is responsible for staffing, but you’ve done a great job of picking excellent and personable people. So, thanks!(I always brag to friends that this location has the kindest staff I’ve ever met! Lol, is this real life?) Side note: why did you have to do away with the 2 breakfast sandwiches for $ 4?! I’ll have to find a new favorite thing to order. The chicken sandwich on brioche is becoming a close favorite. You know I’ll be back!