Customer service was terrible. I had called earlier in the week to make a reservation for Saturday, August 1. I gave my credit card information over the phone and received a reservation number to pick up my order. On the day I needed my item, the Horsham store did not have it. The closest place they wanted to send me was 15 miles away. What was the point of making a reservation if this company can’t honor it? To make matters worse, the cashier was very condescending. I will never use this store again. Do yourself a favor and go elsewhere for moving rentals.
S C.
Évaluation du lieu : 1 Doylestown, PA
This U-Haul lets you drive with re-inflated tires that are defective. I could have died or gotten my family killed. Their only response was I should be billed for their defective tire. I drove five miles. The tire was falling apart from the inside. Their service technician indicated he was lucky it did do bodily harm when he took it off.
Jamie M.
Évaluation du lieu : 5 Newtown, PA
This U-Haul location is awesome. If you need to rent a U-Haul truck and you are anywhere near this area, I recommend renting from here. Very nice, very accommodating, and very quick. I usually allow extra time for waiting around in line, but you don’t need it here because they are great.