Alta Woodlake Square

Don’t feed into the hype. The first year, these apartments were great. I’m going to name drop; Stephanie Yonnan was the BEST property manger this apartment had. Melanie and Allen, they lose. You don’t get information on time, no call backs on time, the walls are thin (so be prepared to hear your neighbors have sex if they’re loud) and you’re inconvenienced time and time again. If I was anyone out there, I’d keep it moving. I honestly should’ve transferred to Alta City West when I had the chance. They ended bring bought out by Elite Street. They have no other properties to their name. Weak.

I guess I was lucky moving in when they just opened. The first year was really good, however, they changed management company and now this is like living in hell. Do a favor to yourself and DO NOT MOVE IN. We are desperately waiting on January when our contract expires to move out. This people will always be after you trying to find how to make you pay more money. They have errors in billings. Another example of how stalker they are and how desperate they look for money is this. We got them taking a picture of our dog in the balconee. When we asked why the apologized and said that they thought we were nit there and therefore the dog was outside unattended which is against their policies. For their surprise we were there and we left the dog outside for like 10 minutes before they show up. What does that mean? If we wouldn’t catch them’ they would have put the penalty on our system just because they assumed the dog was unattended.
I am so tired of this people and their attitude, I regret so hard having renew my contract for the second year that I am just relieved thinking that in about 5 month this will be over.

My wife and I move to Houston during an extremely complicated time in life — getting married, graduating from school, selling a condo, starting a new job, moving across the country, etc. — and there is no way we could have accomplished everything without the help of the Alta Woodlake Square staff. They were more than just professional, they took care of us, made us feel welcome, patiently answered our questions, demonstrated a sincere interest in helping us start a new life in Houston, and generally were beyond awesome! And, after living at Alta Woodlake Square for about 5 weeks now, I can officially say that their great attitude goes beyond just a ‘move-​in special’. Our apartment is awesome, the maintenance personnel are efficient and friendly, and the complex is really clean. A+!!!

This place could be pretty cool and has great potential, but is lacking in more ways than just one. They just went under new management so we’ll see if anything changes. One thing for thing for sure that will never change, is that this place is located in a lousy school district. Emerson Elementary is one of the worst in the area, so if you have young children, this is something to consider. Another thing that won’t change is that the walls are paper thin so if you like listening to your neighbor have sex– well, be my guest. I feel cheated overall because all the things that were selling factors have slowly faded away. The pool now is chained from 10pm-​10am, the TV’s are always broken, the internet never works, the computers in the business center never work, the fax and printer has never worked, the remotes are always missing, the Xbox doesn’t have any controllers… So I’m supposed to go out and buy controllers to use with the Xbox that I’m paying to have access to monthly??? I mean the list goes on and on.