Called to ask if they do a repair on a wallet. The person who answered the phone without hesitation just stated«if it’s an expensive wallet, if it’s not then no.» In other words don’t waste his time. Some customer service there. I figured business is business … and it’s not like I don’t have money to pay. Poor customer service, just speaking to him made me upset. If I could rate it negative stars I would.
L B.
Évaluation du lieu : 1 Houston, TX
Didn’t actually use them. Just posting a warning that when you go to the door there is a HUGE dog that is loose in the shop and will run up to you. This is not a nice surprise and not something you would expect at a place of business.
Ashley M.
Évaluation du lieu : 5 Austin, TX
Have had two designer handbags repaired and refurbished here — one Alexander McQueen and one Celine. The work is excellent, reasonably priced, and finished very quickly. I don’t live in the Houston area but mailed both bags, they were repaired and back to me in a little over a week. One required a brand new lining which I couldn’t find anyone locally to do. Truly outstanding, highly recommend.