This restaurant consistently gets orders wrong — very wrong. Today I ordered 3 meals and 2 were wrong — as in no chicken. This is a chicken restaurant! Check your entire bag before driving off, or better yet, go elsewhere.
Amanda K.
Évaluation du lieu : 1 Santa Monica, CA
I love chic-fila but this location does not cook the food properly… Or service is slow so by the time u get it… Its very cold or uncooked… Wont be going to this location again.
Jon H.
Évaluation du lieu : 3 Houston, TX
It’s your standard Chick-fil-A…delicious. Plus, the prices are decent.
Geoffrey A.
Évaluation du lieu : 2 Houston, TX
This location went from best fast food location in houston to worst fast food location in the holcombe medical center area(although jack on the box down the street is totally sketchy). I used to go here about 200 – 250 times a year. They used to have perfect, consistently good service. Then they started forgetting my salad dressing, dressing for wraps, giving me wrong orders, etc. Also their staff seemed to become 16 year old kids over night, always having a good time joking around while messing up my order. Around this time I was getting sick of chik-fil-a in general and i only went there because it was fast, consistent, healthy, and close to home. Anyway, this was a perfect time to give up the CFA routine because eating unpredictable chicken meals wasn’t fun. Fast forward 2 years, and my girlfriend goes through the exact same experience. First mistake: gave her no salad dressing with her salad. Mistake number two: giving her diet when she asked for regular. She complained the second time using their website and she gave them my phone number(wish she didn’t). Next week I get like 10 calls from Chik-Fil-A west u’s management telling me how they need to resolve the issue because the corporate office flags local restaurants that get complaints. I assumed the voice mails were wrong numbers and I only called them back so they’d stop«incorrectly» calling me. I told the manager that I don’t want to talk to them since I am too busy to discuss chik-fil-a matters(unlike now where I am pecking this essay out slowly on an iPad), and not to worry about it. But the manager was annoyed and frustrated. she told me she NEEDED to resolve it to get corporate off of their back. The manager then tells me she wants to meet with my girlfriend to discuss her experience. Umm weird. I also got the impression that she thought I was pretending to be my girlfriend or using a fake name when complaining or something. Kind of annoying because I could sense her pride in «figuring out» that it was me complaining when it really wasn’t. Also she said they’d mail my girlfriend coupons for free stuff but they never did. She never expected freebies but why say it and not do it? The phone calls from management were weird, amounted to nothing, and her«I am doing this because we are flagged until we resolve this» attitude didn’t impress me. She also voluntarily explained to me that the service is bad because they have really high turnover. Umm honesty is nice I guess. If it weren’t for the new spicy sandwich and their delicious breakfast I would be done with chik-fil-a for a while. Bonus things I hate about chik-fil-a: Misspelling words on purpose is not funny and business would not suffer one bit if they dropped the stupid«cows can’t spell» humor. The only people who are impressed by cows are 5 year olds who could benefit from exposure to CORRECTLY spelled words. Instead of closing on Sundays, just donate all profits to charities and churches. Some people want to work, and they can always go to evening service. I hate the little plastic cups full of cheerios they lay out to remind you how boring regular breakfast can be compared to chik fil a(although they are right). Edible meat mascot = stupid. Restaurants that blatantly remind us of the animals we eat are just obnoxious. I eat all meat. I hate the stupid cow gelling me to eat chicken. Just shut up and get a normal mascot that does not remind us that we are killing poor farm creatures. Ever hear if Grimace, Hamburglar, burger king«king» or «noid» from dominos? taco bell chihuahua. Does kfc use an edible animal or an old colonel? Definitely hate chikfila more and more as I think about it. P. S. Jack from Jack in the box, Jared from subway, I could go on forever.