trying to return a top and a long line had formed. there were four sales associates behind the counter one working. then one sales lady asked us what we were in line for and we said a return and she said I will take the next in line. very rude and unorganized store. do not shop here.
Dee O.
Évaluation du lieu : 1 Houston, TX
My shopping experience was yesterday, May 5th at 5:45pm. It is very rare that I give a business one start, but this Express location deserved it. I used to work for the company when I was in college in 2000. They are very big on customer service & greeting the customers when they enter the store. This is obviously a low volume location. Well, when I entered the store, I could see a gentleman putting back clothes. I literally walked by him three times, & I was NEVER greeted or acknowledged at all. It wasn’t until I was standing with clothes in my hand by the dressing room when he asked me, «Do you need a fitting room?» There was another associate behind the counter, but she never spoke to me either. After I tried on one shirt, I politely hung up my clothes, left with my daughter, and drove in traffic to the Galleria location(which I did not mind at all). I will not be returning at all to this location, even though it is three miles from my home. I did not get a warm and welcoming vibe from the associates there. First impressions are lasting, and yesterday this location gave me a negative first impression.
Halle M.
Évaluation du lieu : 4 Houston, TX
Express is my number one go to store. Low volume compared to The Galleria but since I live near by it makes it easy to swing in quickly without having to deal with all the people and parking at The Mall. :)
David N.
Évaluation du lieu : 3 Houston, TX
Not too bad of a little weekend shopping. At least you know you won’t be breaking the bank when you come in here. Look towards to the back for the sale items. Be sure to sign up for their rewards. It’s free and I’ve earned a few $ 10 credits. Just make sure to use them ASAP as they have a very short redemption period.
MustangQT M.
Évaluation du lieu : 2 Houston, TX
Trying on jeans under unflattering fluorescent lights is bad enough. Finding no jeans in your size is even worse. I have never gone into a store where literally ALL the jeans(that were not leggings-wtf is up with that trend by the way? I don’t want clothes clasping to my skin for dear life) were not in my size! Poor, pitiful selection in a long-forget about Express store.
Jacq W.
Évaluation du lieu : 2 Houston, TX
Im an Express girl and always feel my most Divalicious, innocent and girlie or Simply Hot in anything Express has to offer! I work around the corner so popping in is easy. After a recent shopping excursion I left happy with my purchases. HOWEVER, a few days later when I decided to look at the clothes I bought… EVERYTHING had sensors on it! EVERYTHING! This store is low volume. Never any traffic. Its not as if the male sales person was multi tasking or busy. Not happy! Now I have to take my clothes to another location to have the sensors removed! Ridiculous!!!
Julie J.
Évaluation du lieu : 1 Houston, TX
This particular local has a very poor selection of ladies jeans. Not a lot of styles to choose from and very few sizes. The staff isn’t helpful at all and they don’t know the inventory. I had to wait in the check out line to get a dressing room because the sales staff was to busy chatting to unlock any of them. When I did finally make it into a dressing room the floor was covered in hair, hair balls and dust bunnies. When I tried on pants, the legs got all covered in filth! The mirror was so dirty I could barley see. I’ll just buy from the website from now on.
Frances L.
Évaluation du lieu : 3 Houston, TX
Much smaller location than other Expresses but the staff are super helpful and friendly. Clothes are definitely on the pricey side but quality and fit is pretty good. I was shopping for suits with my fiancé and I noticed their clothes are geared towards males more on the skinny side as the suit and shirts fit him really well vs other stores. They also had some good sales pay $ 100 and get $ 25 off so watch out for those online.
Javier Z.
Évaluation du lieu : 1 Houston, TX
Trust me, if your an express fan, this place will surely disappoint. The men’s section is small and pathetic; no pun intented. Also, many of their sales bite you in the ass. They never have sales items displayed and all they have are fat sizes! Uhh last time I checked Express caters to the«slim-fit». Constantly out of items and not to mention this place always has old out of style items. The best express would undoubtedly be the Galleria.