I’ve gone to these guys for so many different types of home projects: sprinkler systems, paint, wall repair, plumbing, etc. Each time they’ve gone out of their way to offer me advice and even instructions on how to do the repairs. I have an older home and pieces of it break unexpectedly. And, like a crotchety old man, it stares at me judgmentally insinuating that it’s all my fault. This last summer, for example, I had a major leak on my main water shut-off valve, and had no idea how or where to start. I had a professional plumbing company quote me(over the phone) several hundred dollars to replace it entirely. So before going that route, I brought the Ace guys pictures(and eventually the entire system) to see if I could repair it on my own. They helped me identify and remove one of the relief valves that had fractured like a bad hip(did I mention it was a HUGE amount of high-pressured water?) and replace it, then explain how to repair and rejoin the PVC pipes to it. Now it works perfectly. In short, instead of duping me into buying extra parts or lazily sending me elsewhere, they went the extra mile to teach me how to do it, and that made all the difference.
Esteban D.
Évaluation du lieu : 5 Houston, TX
What i like about this Ace is that everyone in the staff is very fiendly, and knowledgable. and if thee is something specific like a screw or an item that minor they are just the place to find it vurses the big stores that sell you everything in bulks. The owner is a great guy just like the satff!
Brin F.
Évaluation du lieu : 4 Houston, TX
Ace is the closest hardware store to my house in the bear creek area. The staff is always friendly and eager to help. They are a little more expensive, but the time they save me is well worth a few more dollars. Their selection is a little limited on everyday items.(not many choices on lightbulbs.)
Todd M.
Évaluation du lieu : 5 Houston, TX
You would think it would be easy finding what you need in a big box store for such a simple thing. Two trips later and I was still lost. Took a shot with Ace knowing its more expensive and much smaller but it took them less than 3 minutes to find what I needed. Props for that. For those that are interested, I was looking for a TPR valve discharge tube.(Water heater parts.) Yes, I could have found the parts at the big box store but they first sold me the wrong size tube, then sold me the wrong adapters. I made it work but the finished product looked ghetto and was against IRC code anyways. So I ripped it all out to start over.