I am a fan of Kroger, but not this dingy location. Carts wander around the parking lot like lost children. I have literally never seen a single cart getting collected by one of the many teenage employees that couldn’t look less interested in their jobs. No employee has ever greeted me or spoken to me in the store other than the fine gentlemen of the meat and seafood department. They are the good ol’ boys you expect to see at the market, with fun stories and great suggestions. They earn this location the extra star, and should all get promoted to corporate trainers. The cashiers range from mute robots to the extremely bored… if you are fortunate to catch an open lane and not just the Self-Checkout machinery. What is the point of having weighted bagging areas and ID checks if the staff just push the accept button all the time everytime? I actually did put an item in my bag before scanning, and the employee just hit the accept button to allow me to continue without bothering to even look over. They have one excellent cashier. His name is Rolando. Again, promotion, let’s get this kid some more money and authority, management.
John M.
Évaluation du lieu : 1 Sugar Land, TX
Nothing good about this store. The only lines open are the stupid self check out lines so help us customers understand why so many employees doing absolutely nothing because the store it self looks worse and worse each day. Then the self check out monitors are plain stupid and rude. The same black guy who’s been there for years should not be front of store, he rude. For the young lady who also monitors is always on her cell phone and employees blowing cigarettes by the entrances is out of line and management seems to have no control over it staff.
Tracey S.
Évaluation du lieu : 3 Austin, TX
This Kroger did not carry any bird grit. It does have mealworms, though – something I found ironic since mealworms are a treat while grit is a necessity. HEB had bird grit(non-colored, from granite, and loaded with vitamins and minerals). HEB has a better selection of bird food. From now on, I’m going to drive further out of my way to either the Sugar Land or Bellaire/Hwy 6 HEBs for last-minute items. I liked that this Kroger was organized inside and not crowded. I also liked that its healthcare products were located on the right side of the store close to the entrance so that sick or mobility-impaired customers wouldn’t suffer too much getting health-oriented supplies.
Daisy L.
Évaluation du lieu : 4 Houston, TX
Went on a late night and was able to find everything I wanted. No complications with customer service.
Carola M.
Évaluation du lieu : 4 Houston, TX
it is a nice kroger, but at this one compared to the other ones is a little pricy!!!
Tien T.
Évaluation du lieu : 2 Houston, TX
ahh krogers, you and i go back. back when this krogers use to be open late, it was a nice clean location, welcoming customers into a good store. ever since the different parking lot robberies and car jackings(yikes! be careful when you go at night!!) they close a bit earlier now, and well. its not the same. the place seems kind of run down, there is a sushi bar and the usual stuff is there. however the staff in the bakery/deli area can be rude(i asked where i can find pâté for my crackers because they are usually placed next to each other but now its not anymore, and the lady tells me «well how should i know?» … well ma’am you work here, and you work in this deli area. so you should know, you buffoon!) anyways, i digress, this place just lost stars for rudeness and cleanliness. my mom(who already has a bad back) actually slipped because of random clear liquids on the floor that wasnt visible until you stand in a certain way for the lighting to show it. she slipped twice and luckily caught onto the railings of the frozen things so she didnt fall all the way(lucky for krogers! thats a lawsuit waiting to happen!) so, be weary of the parking lot, be warned about the rude staff, and always be careful walking about because there is random slipper shit on the floor that you cant see that will cause you to slip.
Diana S.
Évaluation du lieu : 3 Washington, DC
It’s definitely ghetto if you’re used to whole foods quality, but if you live in the area it gets the job done. No complaints ~ its not fancy. Don’t come expecting cream of the crop produce and gourmet deli and bakery. Just keep your expectations basic and you’ll be a-okay. There is a gas station.
Tasha D.
Évaluation du lieu : 2 Houston, TX
who hires these people? the bakery that bakes the birthday cakes have the worst customer service ever. they ruin special events, be happy u have a job, for crying out loud
Alan S.
Évaluation du lieu : 3 Houston, TX
Whoa… why is the first thing I see when I walk into Kroger a cop? I wasn’t sure if I should feel safe that he was there or worried that Kroger felt they needed his presence. The store had lots of unique manager specials and overall I was happy with it… it was almost a 4 star Kroger, but… I had to wait in line forever! I know it was around 11pm on a weeknight, but with 4 self scans open, and people with carts full of stuff… why not open an express only line? FAIL! Other than that… it was pretty great and I’ll hit it up again. Perhaps after that time it will move up to a 4 star.
Jordan N.
Évaluation du lieu : 4 Dallas, TX
What just happened? Seriously, what just happened? This nice, well-organized, clean and well-stocked Krogers with convenient diagonal parking(see how I get the details on spat? ;-)) is convenient for me had a tortilleria but not anymore(or maybe I had been dreaming — it’s been a year since I’ve been here anyways). And now, in the middle of the store, I felt like I was walking into a Barnes & Nobles — not a Krogers, thanks to the pretty extensive magazine and books section that’s quite unusual for a supermarket. I didn’t give this run-of-the-mill grocery store 4 stars(and yes, it’s very run-of-the-mill) because of the lack of tortilleria or for going bookstore-ish — but because of the first sentence in this review. It is nice, clean, well-stocked, organized, and… what I said up above!