Évaluation du lieu : 1 Mission Valley, San Diego, CA
I have been going to LensCrafters for about 10 years now and this location has a bad vibe. I would get my glasses here when I served in the military instead of using the ones issued to me. The guy I talked to today did not smile once and seemed annoyed that he had to help me. I recommended people go to other LensCrafters locations before going to this one.
Monique F.
Évaluation du lieu : 5 Houston, TX
I have purchased my last two pair of glasses from this Lenscrafters and I was not disappointed at all. The sales associate helped me select a pair of frames I wouldn’t normally look at, but I love them :) Thanks so much. I also purchased a warranty for my frames and lenses and I’m more than sure it’ll come in handy. When I get ready for my next pair of frames I will be heading back to MCM to find me another pair of fashionable frames.
Kyle M.
Évaluation du lieu : 1 Addicks/Park Ten, Houston, TX
Piss poor service. Came in to have them look at a pair of expensive glasses I paid $ 500 for with premium lenses and they acted like I wasn’t worth their time. Pisses me off that the lady couldn’t give me an answer as to why their product failed when it clearly wasn’t an issue that I did to the glasses. They wanted me to spend another $ 350 on the lenses and that’s it. Like I’m going to spend that kind of money again on their BS product. What really irks me, is the attitude that they didn’t care. I took my glasses to another place and they took the time to explain the issue and offer to correct what Lens Crafters didn’t give a crap about. WALKAWAYFROMTHISPLACE!!!
Nicole W.
Évaluation du lieu : 1 Houston, TX
Gave 1 star because I can give a negative 10 Worst experience ever. My mother has been going there for 10+ years and every time it something. We ordered the glassed over 10 days ago finally went to pick them up they told us to come back at 7:00 we came back only to find the the whole script was input wrong. one eye was fine the other eye had no script unbeliveable. Now we have to wait 10 more days after we paid CLOSETO $ 600.00 for ONE pair of glasses NEVERAGAIN *** The manager did not even apologize just blamed it on their own doctors hand writing ***
Julian P.
Évaluation du lieu : 1 Houston, TX
Pure garbage, I paid top dollar for a premium product and after they stopped working they wanted me to pay again, what a rip off. The customer service is awful DONOTWASTEYOURTIMEHERE, THEYWILLSCAMYOU!
Lisa O.
Évaluation du lieu : 5 Austin, TX
Malls are gross to me and I avoid them like I don’t know, name something awful, but! that being said, the ladies at this Lens Crafters are sooo friendly and helpful I almost forget where I was,(which was by Sun & Ski Sports and the cinema of Memorial City Mall). I’ve visited this location 3 times in the past month helping bf with his glasses purchase. They, not unique to this location, have a no hassle 90 day return policy that really came in handy when the first pair of glasses were way too heavy and coke-bottely for his taste. The helpful staff helped us pick out more appropriate frames for the super-strong prescription and the turnaround time was even less than 10 days. Customer service A+, nothing but nice words for this place :)