Light Bulb Depot

Been in this store for over 30 minutes, what!!! Service is horrible. Workers are not helpful. I don’t recommend this store at all. Will be looking for products online before returning. Not to mention, they have a pet spider roaming around the store.

Service was horrible, they are always understaffed it seems (3 times I have gone out of convenience), and they blame someone not showing up… yeah right 3 times in a row… also they do not have cheaper prices as they claim to offer. Home Depot was cheaper even, I confirmed this the last time I went to Home Depot. Absolutely no advantage to coming to this store.

If they could receive no stars, that’s the rating I would give them. Sales associates don’t know what they are selling you.
Absolutely non existent customer service. Watch counter help turn up their noses when you have a return. A guy that came in before me was told he could not return his huge commercial light fixture because the box had been opened. His reason for return — it was missing parts! How do you know the parts are missing until you open the box?
I came in to exchange or return 12 light bulbs that would go on a Christmas decoration (total cost $ 28). When I went to this store the first time I brought in the bulbs I needed. Both sets that they sold me were wrong. I returned those a week later. The new bulbs they sold me the second time appeared to be the correct size (length and width) as my old bulbs so I thought everything was fine. I put the bulbs, bag, and receipt in with my Christmas decorations and store it away. When December came, I got the decoration out and a bulb was already out. So I got one of my new bulbs from Light Bulb Depot out and placed it on the string. It looked a lot brighter right away but I didn’t think much of it. A few minutes later I smelled a melting smell but didn’t know where it was coming from. An hour later, the bulb went out. Thank god I was home. It got so hot it melted the decoration. I removed the bulb and let it cool off. Upon examination, I read the wattage on the bulb — 15W. The bulb I gave them to replace was a 3W!!! They gave me a bulb 5 times the wattage of the bulb I brought in. Had I not been home that could have set my home on fire.
Do you think I received an apology for selling me the wrong bulb? Nope. Not one bit of concern that they caused a fire hazard in my home. Then they looked at my receipt and said they would not accept a return of the bulbs as I purchased them 10 months ago. I explained that it went on a Christmas decoration and that I didn’t pick out the bulb, their sales associate did. They refused to help me whatsoever. And remember this was a whopping $ 28 purchase. Its not like I am asking to return hundreds of dollars of inventory, it was 12 bulbs for Christ’s sake. I will contacting their corporate office to inform them of the absolutely worst customer service I have ever received. And I have wasted 3 trips to this store and still don’t have the bulbs I need.

Hannibal Lecter: «Well, Clarice — have the lamps stopped streaming?»
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(Y) (Y) (Y)
_​_​H_​_​_​_​_​H_​_​_​_​_​H_​_​_​, — — UL — — –E
When the only light bulb in a room goes out and it’s really dark, you might say it’s a silence of light.
Thus, the parody for this review is based on the movie «Silence of the Lambs».
My review points (prefixed by « — -») are prefaced by movie quotes.
Murray: «Is it true what they’re sayin’, he’s some kinda vampire?»
Clarice Starling: «They don’t have a name for what he is.»
—-We needed an unusual light bulb for a very old lamp we inherited (large socket). Got it here. There was some Christmas light stuff we needed, too. Got it here. — -
Clarice Starling: «If you didn’t kill him, then who did?»
Hannibal Lecter: «Who can say? Best thing for him, really. His therapy was going nowhere.»
—-It was frustrating going to the big box hardware stores and not finding what I need. I considered throwing the lamp away. But thank goodness there are specialty places like this. — -
Clarice Starling: [after Hannibal Lecter escaped] «He won’t come after me.»
Ardelia Mapp: «Oh really?»
Clarice Starling: «He won’t. I can’t explain it… He — he would consider that rude.»
—-Staff is ‘well-​grounded’ in knowledge about the hues and reflectivity of different types of light bulbs, in case there are options. But, as you might expect, there is not very many staff, and they don’t hound you. So, speak up and don’t wait for them to come to you.—
Roden: «Sphingid ceratonia, maybe.»
[cuts open cocoon]
Roden: «Agent Starling, meet Mr. Acherontia styx.»
Pilcher: «Weird.»
Roden: «Better known to his friends as the Death’s-head moth.»
—-They have some rare and unusual bulbs and lighting options here. It’s a cut above lighting fixture stores. With LEDs, there are lots of options, such as colors and programmed lighting. —-
Hannibal Lecter: «You know what you look like to me, with your good bag and your cheap shoes? You look like a rube. A well-​scrubbed, hustling rube with a little taste. Good nutrition’s given you some length of bone, but you’re not more than one generation from poor white trash, are you, Agent Starling? And that accent you’ve tried so desperately to shed: pure West Virginia. What is your father, dear? Is he a coal miner? Does he stink of the lamp? You know how quickly the boys found you… all those tedious sticky fumblings in the back seats of cars… while you could only dream of getting out… getting anywhere… getting all the way to the FBI.»
—-Unlike the slick big box stores, this one is plain looking, both on the outside and inside. Plain, practical, and blue collar oriented. The regular bulbs here are a bit more pricey than the big box stores, but there is a convenience in getting all you need in one stop. — -
Hannibal Lecter: «A census taker once tried to test me. I ate his liver with some fava beans and a nice chianti.»
—-I re-​wired an antique lamp found in a relative’s garage, and when I plugged it in to test it, smoke puffed and the circuit breaker tripped. The socket on the lamp had a short. I needed to replace the switch, which was smaller than modern-​day ones. This store had that part. — -
Dr. Frederick Chilton: «Do not touch the glass. Do not approach the glass. You pass him nothing but soft paper — no pencils or pens. No staples or paperclips in his paper. Use the sliding food carrier, no exceptions. If he attempts to pass you anything, do not accept it. Do you understand me?»
—-They allow you to pass your burnt-​out light bulb or other parts over the counter for the worker to find a match. — -
Clarice Starling: «Did you do all these drawings, Doctor?»
Hannibal Lecter: «Ah. That is the Duomo seen from the Belvedere. Do you know Florence?»
Clarice: «All that detail just from memory, sir?»
Hannibal: «Memory, Agent Starling, is what I have instead of a view.»
—-If lights go out in your house, don’t fumble in the dark looking for something by memory. Just get a new light bulb. — -
Hannibal Lecter: [on telephone] «I do wish we could chat longer, but… I’m having an old friend for dinner. Bye.»
Clarice Starling: «Dr. Lecter… Dr. Lecter…»
—-On a Saturday, the store can be busy, and the staff does not have much time for chit-​chat. But be persistent if you need more questions answered. — -
Hannibal Lecter: «Why do you think he removes their skins, Agent Starling? [sarcastically:] Enthrall me with your acumen.»
Clarice Starling: «It excites him. Most serial killers keep some sort of trophies from their victims.
Hannibal: I didn’t.»
Clarice: «No. You ate yours.»
—-You don’t need to hang on to the old bulbs. They will take care of disposal.—
Dr. Frederick Chilton: «I don’t believe Lecter’s seen a woman in 8 years. And oh, are you ever his taste. So to speak.»
—-By far, most customers are men. The electricity in the place picked up when a young lady came in.—