Don’t usually give 1 star reviews, but this 1 deserved it. Bought something online and took to store for refund within 1 day of receiving. Manager Debbie was extremely rude and made no sense. Tried to tell me I couldn’t return item first because they didn’t carry it, when they did. Then she went on to say that she couldn’t credit me back what I paid, because it’s a different price in store when it wasn’t. Mind you I had my receipt with me. Unacceptable from a huge company such as Office Max. Definitely won’t be back and can see why they never have traffic.
Lauren B.
Évaluation du lieu : 1 Richmond, TX
Absolutely the nastiest store I have ever seen. We went to get school supplies. My daughter complained about the smell & messiness of the store shorty after arriving. I had to use the restroom and was shocked at how utterly disgusting the bathroom was. The bathroom appeared to not have been cleaned in months! The toilet was covered in black mold & who know what else. They didn’t have a trash can so there were piles of dirty paper towels and toilet paper all over the floor. Needless to say, we left and will NEVER be back. Someone should be fired! I can’t imagine working at a place with such filth!
Earl A.
Évaluation du lieu : 3 Katy, TX
I usually go here to pick up my office supplies. it is on my side of thd interstate and easier to get to I vizited this time to pick up a few refill for my pens. I eneded up having to return with the pens to get it right. They are comparable in price to Office Depot. They usually only have one register open? I havent experienced any notable experience neither good or bad.
K K.
Évaluation du lieu : 2 Houston, TX
Two stars b/c I got a printer $ 50 cheaper than Best Buy, had done my research prior to randomly choosing this location. But the staff could have sold me two printers, they failed to ask me if I needed more assistance. Also did not offer to get the behemoth in my car. Staff was plentiful, store empty, one constable sitting at one end of the parking lot, sheriff sitting 100 feet away from the constable, perhaps sticky fingers are walking and/or being watched, bad vibes guarantee I won’t be back. The restroom filthy. Poor management.
John P.
Évaluation du lieu : 2 Katy, TX
Very poor customer service every time I’m here. Today needed help to buy a printer but only one sales person on floor and he was busy with another. It’s fine as self help but other than at this location if you need technical help forget it. i went to Best Buy same price same model and got the help.
Ron T.
Évaluation du lieu : 2 Katy, TX
This used to be a good store but I guess they are under new management and just terrible. Didn’t have an ad item in stock but then he found one in the back room, but then it rang up over $ 100 more so then they were going to order it but they couldn’t deliver to a PO Box so started over. Then it wanted to charge a shipping fee that was almost as much as the savings off the ad price so that didn’t work and ultimately just no option to offer me as a customer. The ONLY saving grace was the cashier who was professional and empathetic and a lot more professional than her«manager». Not coming back.
Alexander W.
Évaluation du lieu : 3 Houston, TX
Office supplies of every need. Nothing more to add.