The Buckingham

The Buckingham looks like a wonderful place, but if your loved one is unable to speak up for himself or herself, the quality of care is terrible. Everything looks nice, clean, and orderly, and people appear to be friendly. But the employees who care for the patients are uncaring, incompetent, or even malicious. My poor father stayed here for several months. He repeatedly fell getting out of bed. His medications were given incorrectly and inconsistently. Some of the caregivers were rude and insulting to him. He snuck out of the facility and was found wandering around the parking lot. The billing department made many errors which are still unresolved almost two years later. The doctor «on call» never returned our calls. When we complained about my father falling frequently, we were told to hire someone to sit with him 24 hours a day. We were already paying over $ 10,000 per month to stay at the Buckingham, so another expenditure for a sitter was out of the question. We took my father home and hired a full time care giver… a much better solution. Don’t leave your loved ones here.

First, let me say I have not delved into the costs, ratings, Medicare reviews, etc., of The Buckingham. My experiences have been as a visitor to the facility for special events. That being said, every time I’ve been there, the staff have been warm, friendly, courteous, helpful. The programs presented were first-​rate, very nicely presented in their beautiful facility. The place was clean, the public bathroom was very clean, the refreshments presented beautifully. Should the need arise, I certainly would look into this retirement community for my loved ones.