West Elm

I am currently in the process of moving out of state and needed new furniture. I went online to make a few major purchases, but felt slightly overwhelmed and decided to go into the store for assistance. Alyssa Spooner immediately came to my rescue and helped me with all my orders! Alyssa is personable, courteous and was very patient as we went through the process for each order and ensured my shipments were to be made out of state for a future date. I truly appreciate her commitment and passion in delivering a high customer satisfaction experience. It’s unfortunate that people like Alyssa are a rare find in stores these days… she is the definition for what great customer service means! Thanks Alyssa!

I love this West Elm! With its polished concrete floors, huge windows, enticing merchandising, it’s hard not to fall in love! Lots of home décor items here, including throws, pillows, glassware, knicknacks, furniture, gift items, it’s a visual luxury. Owned by the Williams-​Sonoma group, they bring the same customer-​oriented attitude to this store. I was promptly greeted, asked if I needed help, then left alone. I had no trouble finding a gift for those hard-​to-​please people. Now, parking at CityCentre is a problem. Best suggestion: get there early, hope for the best. I noticed they now have parking meters along the street there. HELLO! Why should I pay to shop at these stores? CityCentre needs to take a hard look at themselves. Parking is an issue; charging to shop is an issue. But, this store is lovely.