Whataburger

Cold hamburgers and fries no parking and wrong order. I asked for #1 no mustered with mayo will I got it with mustered. The cheese is not melted. That’s my second bad experience at this location. I won’t come back again.

Guess I have a complicated order because we had to through it 3 times at the drive thru… same thing I order everything I eat at this franchise… hmmmm think an order check before driving away is in order tonight.

Terrible service. You’ll have to endure a long freaking wait… Only to get the wrong order… Save ur time and money and go anywhere else. The staff is unfriendly and incompetent. If u want your night to be ruined… Just order something from this location.

Rolled up in the drive thru at… 630. Instantly hearing «MAY I HELP YOU?» Dang I said to myself. CAN I HAVE A MINUTE? I yelled. Some would think. Oh that’s good because she was prompt. I was thinking more on the lines of. Impatient. High strung… Anyway, I began with my order, inquiring about what was being advertised. I asked, «WHATS ON THE WHATACATCH ?» Tarter she said. Ok. «May I have the WHATACATCH combo.» Ok. «What to drink?» She said. Hi-​C? No. Don’t have that. I saw 6 different sodas (which I don’t drink) SWEET TEA. I said. She then said sweet or unsweet? I’m thinking is she listening or is worried about getting off her shift? Ok. So I repeated sweet tea! Ok pull forward she said. She told me the total. Which came out to $ 5 in some change. I paid, received the tea. 5 mins later received my bag. (PLEASE REQUEST KETCHUP AND OR SALT/​pepper because if you don’t they will not provide) moving on … Rolled around to eat my meal because I have a thing about eating food hot. (Like fast food must be eaten ASAP, because by the time I get home and it’s cold. I’ll be so mad) so. I opened it up, showed my wife. I was thrilled because it’s way bigger than Mc Donald’s. And quite delicious. (Growing hungry thinking about it) although the lettuce was a bit on the do not eat me because I’m clumpy n yellow…, that fell right off) EVERYTHING WAS HOT AND FRESH. (Almost burned my damn lip – 3^rd degree burns. Hahha almost). I was quite pleased! That fish burger was actually good! After eating I drove off feeling full and plump! THE END!

Whata crappy burger. The most horrible whata burger ever. Felt un healthy right after having food here. Becareful

I am disappointed in this whataburger both inside and drive thru work so slow. I understand if this place was full and they are busy, but this place barley had any customers. It takes forever to get your food after you have ordered. Expect more than a 10 minute wait.

Slowest whataburger I’ve ever been to. Always takes at LEAST 15 minutes to get my food.

Your average but good Whataburger…

I NEVER eat fastfood but the other night I needed something to eat and found out what whataburger was all about. Let me say this, butter burger haha it was horribly delicious.

24 hours. Nuff said.

I have eaten here a few times. The service is always a bit below par. Even so, today took the cake !!
Upon arrival, I placed my order and sat down to wait. The place had 2 different families with kids. Even so, there were two vagrants that decided to ‘hoot and holler’ at the staff. The strange thing was that the staff didn’t discourage it, but ENCOURAGED it… it was a very loud, vocal exchange between the staff and the vagrants — talking about ‘hoochie’, ‘somethin’ like that’ and ‘back it up baby’. I was mortified that all of this was happening at 3pm in broad daylight.
Unfortunately, I never saw a manager emerge from the closet of an office to defuse the situation or bring a sense of decorum back to the place.
As I was leaving, the vagrants yelled out to another of their ‘friends’ (who was back to get a free refill of soda) that he just left and he was a worthless worker — this from the two sitting there doing nothing but causing chaos, a staff that was encouraging and a management team that was invisible.
If this is what Whataburger bases their service and produce — count me out. It was embarrassing.

Convenient location, great staff, prompt service. Everything you want in a Whataburger! Be sure to try the spicy ketchup.

I have eaten my last meal from this Whataburger, and that’s sad because Whataburger has the best damned «fast food» hamburgers around, by far. The service at this one is terribly, ridiculously uneven, even by the uneven standards of fast food joints. The level of «pissed off» I get at this one because of their inability to do the simplest procedures correctly (which they must do literally hundreds of times a day, no?) means this place deserves negative stars.
This morning, upon paying for my breakfast taquitos — which you simply cannot imagine how much I was looking forward to eating! — I was asked to pull around and «park in the front.» GROAN. The odds of any joint getting the order right when they ask you to do this go down substantially. And then there’s no one around to fix it when it’s not right. But this morning, I simply sighed, drove around, backed into a space across from the door, and rolled down my window to hang the little orange tent number thingie for ease of reference. And waited. And waited. And waited. Others got their orders. But not me. What can I say? 12 minutes later, I was furious — how simple is it to make the food and take it to the person who ordered it? I stormed into the restaurant with my ticket and demanded my money back. — «What’s wrong with the taquitos?» — «You never gave me the f_​_​_​ing taquitos.» — «Well, they’re right here.» — «Give me my f_​_​_​ing money back.» And that, ladies and gentlemen, is the last visit I shall ever pay to the morons at the 3639 Westheimer Whataburger.
On a more positive note, it also marks the last time I will ever «pull around» for the convenience of the others in line behind me. If these similar situations also irritate you, I would encourage you to simply smile and refuse –«thank you, I’ll wait right here.» And tell your friends to do the same. If enough folks refuse, maybe they’ll quit asking.

I’m writing this based on a 2am driv– thru experience. But first I’d like to point out that it is, in fact, open at 2am. Clutch. Second, I’d like to note that I don’t eat beef so my options were limited.
However, I ordered the buttery chicken biscuit and it might have been the best thing I’ve ever eaten at 2am. Totally beats pizza or Chinese food. I’m from the North (recent transplant) so I haven’t had the Whataburger option in my life previously. I would say that it was probably also the worst thing (in terms of my personal health) to eat at 2am. Completely full of butter. What did I expect, right?
It was cheap, open, and good so there ya go…

Bad after hours… would strongly advise against it unless you have must have that greasy coating in your belly after a long night of fun.
Had a complimentary hair strand in my burger wrapper, so I might not stop back by here for a while… at least not during the red-​eye shift. Don’t get me wrong, I get that it happens in a high-​volume establishment, but it still a tad bit gross. And no I didn’t continue eating the burger. But I wanted to.

All I can say is Whataburger is my #1 late night snack after a night of drinking and dancing. There burgers are so good, big and juicy, and they are fresh. Their fries are, dare I say it, better than McD’s fries on any given day, I just love the «W»!

Having just returned to Texas from living away for three years, I was craving a Whataburger. Luckily, there’s one in my hood, so I can procure breakfast tacos and an extra-​large sweet tea any time of the day or night.
The standard Whataburger menu has several options from which to choose, not to mention the best sweet tea in Texas. This particular location has great service that’s quick and helpful. They make your food to order and will even do little extras like cut your burger in half.
Whataburger just feels like a little slice of Texas, so whether you live here or are just visiting, don’t miss a stop at this bonafide institution.
Note: the parking lot can be a nightmare, so walk if you can. :-)