Baskin Robbins

Mom’s Makin’ Cookies milkshake is soooo good but I didn’t see much difference btw the mini and the small size.

Baskin Robbins still has it! Nice and clean location that offers a large amount of ice cream flavors. The staff is very generous and the prices are always fair.
Ordered items: a cone with the caramel cheesecake ice cream.
I was surprised to see the variety of flavors in this location. The staff member was a nice Asian lady who was very helpful. She allowed us to sample many different flavors until we found the one we wanted. The prices are fair and the ice cream was very good.
Overall, fast and good ice cream. The selection of flavors is impressive. I recommend the caramel cheesecake flavor. It was unique but rich and sweet. I will be back for more ice cream soon.

Well I CAN’T say that it was the best Banana Split I’ve ever had!
So the line was pretty long for a cold Thursday night which I thought was a good thing right?
I ordered my Banana split and watch the employee make it.
The first thing I noticed was that the chocolate sauce was low in the dispenser so the employee had to open it up and when it finally came out it was more like a paste than a warm unctuous chocolate sauce.
His co worker (a girl) also needed some so after he finished with mine she took it upon herself to add more chocolate to the dispenser and let it melt. Great for the other customer but sucked for me!
So the second mistake was that he layered it over my ice cream which only made the pasty chocolate harder and then to top it off layered whipped cream. Needless to say that by the time my husband got his own order made my Banana split whipped cream was melted and the chocolate totally hard and chewy…
I didn’t say anything since the line was pretty long but I left not too happy. Since this was our first time at this location probably won’t be back there are so many in town!

My experience on October 9, 2015 @ 8:30pm
Business owners need to spend more time teaching their young and inexperienced employees the finer points of customer service and customer retention skills.
I have purchased no less than 25 birthday cakes at this BR over the years for family and employee birthdays and countless cones and sundaes. All of them delicious, well mostly. Tonight I went out on a limb and ordered a single scoop of Banana Split on a cake cone. It sure looked a lot better in the case than it tasted.
I politely asked the young man behind the counter if I could get something else because the Banana Split tasted odd. He said, «sorry. .. you’re pretty much stuck with it. That’s why we offer free tastes before you order.»
Sure I get that, my bad. He watched me drop the uneaten ice cream in the trash can as he rang us up. .. $ 11.00 for three single scoops. I asked him if it would have really put a dent in the ice cream inventory if he had just given me a scoop of another flavor. He quipped «if we gave everyone free ice cream we’d be out of business». I instantly thought, you little shit, you’ve just cost the owner of this store a loyal and long time customer over a single scoop of ice cream.
I get it, kids don’t think like adults. They don’t appreciate how much it costs a business owner to get new customers in the door nor do they appreciate the value of loyal customers.
Hopefully the owner of this BR reads this and schools her employees on how to better handle situations like mine. In the mean time, I think I will spend more of my BR dollars at the store on Westminster Ave.
P. S. — I probably would have dropped a couple of dollars in the tip jar had you just given me a different flavor.

I been going to this Baskin Robins thats just down the street from my house for ⁴⁄₅ years now. My personal favorite flavor is Pink Bubblegum in shake form or in a double scoop. Although 31 flavors is pricey compared to Rite Aid’s Thrifty’s, it has a vas selection with 40+ flavors. Overall Baskin robins is a great ice cream shop with unique flavors.

The location of this shop may be easy to miss, depending on where you’re driving from. If you see the RITE-​Aid complex, you’re in the right area. Baskin Robbins is actually behind the Petco store.
Owner and employee are nice and greet you when you come in. I bought a «sheet cake 1÷3» for $ 26.99, which is fine. Their ice cream cakes are delicious.
HOWEVER, if you ask them to write a message on the cake, please know that you will be charged a «cake design charge» of $ 1.00 — which I think is RIDICULOUS! I’ve never been charged for requesting writing on a b-​day cake! I wish I had been told that up front, but I found out when I got home and looked at the receipt. **MEH**

The best thing ever is a 2 scoop sundae with Peanut Butter and Chocolate ice cream, hot fudge, whipped cream, nuts, and a cherry. It’s my ritual treat when I actually get off work in time! The staff is super nice here and it’s pretty busy. The team is fast though.

This review is about a cake.
Not just any cake…
My girlfriend’s FIRST ICE CREAM CAKE IN HER LIFE.
I ordered the Caramelectric Cake with about a paragraph of writing and special coloring instructions to be made by 6pm on a Saturday, and when I realized I had to pick it up earlier, I called in and checked the details of my order as well as changing the time. Brooke answered the phone and found my order immediately, made sure my special instructions were followed and updated the completion time very quickly.
So the cake was a chocolate cake with BR’s rockin’ rocky road ice-​cream, pink frosting and purple writing (her favorite colors and flavors). I picked up some «Happy Birthday» candles and a box of trick candles (the kind you can’t blow out) and headed home for the birthday celebrations.
This cake came out ABSOLUTELY PERFECT and over the course of two days, was completely demolished by several friends who helped us celebrate her birthday all weekend. So many compliments were paid saying that this was the best cake they ever had, and the birthday girl was sad to see the last serving eaten last night (we had many, many servings).
Thank you so much Baskin-​Robbins for making my girl’s special birthday extra special with your pro cake skills.

Every time I need an ice cream cake I always go here! They always have great variety of ice cream cakes and The service is always amazing! If you’re around and wanting ice cream, go here!!!

This is the only Baskin Robbins I will go to because the service is awesome the ice cream is always perfect and the owner Kate does an awesome job! Ice cream cakes are great too!

Great service and wonderful selection. They change it up often so the selection stays current. I enjoy the friendly service I received every time I come into this location. The late night hours are excellent for those of us who have a sweet tooth and a pregnant wife, lol. As other Unilocalers have stated, I too would recommend going to this Baskin Robbins.

I loooove Baskin Robbins! As much as I like Cold Stones… Baskin Robbins is just so much cheaper. I tried the Maui Brownie Madness. It is so decadent! We were so confused when we turned into the plaza, It’s right in the corner depending on which direction you are coming from. There was a bit of a line when we came and left, but it seemed that the service was quite fast from both perspectives.

This place is friendly and nice. They make the best caramel cappachino blast! woot woot. Get me some ice cream. (:

Easily the highest quality Baskin Robbins in HB. It has great service, the product is amazing, and the staff is always friendly. I’ve never left disappointed.

By far my favorite ice-​cream place to go. Staff is incredibly friendly and pleasant. Wouldn’t go to any other Baskin Robbins. Keep up the great service!

I’ve been to a few baskin robbins here and there and I finally came across one that is near my house! The staff are always nice and friendly to me. I’ve been going here with my mom for maybe a year now and they know what to make for us as soon as we walk in! The milk oreo milk shake is what I normally order; freakin bomb! My mom always order Caramel cappuchino blast, extra extra extra extra caramel! I recommend those for sure when you stop by

Although this place is close by, I avoid it like the plague. I have been in here twice while they had an employee (Mr.Attitude, always wears a beanie) being rude. The guy seriously hates his job and takes it out on customers. Ask for one thing and receive another? Don’t mention it, he will bite your head off and say you weren’t clear (in a not so nice way) with what you wanted.
Sorry, I’ll stick with Pinkberry down the street or the Baskin Robbins inside the Togo’s off Beach blvd/​Heil.
BTW, lose the beanie man. You look like a douche bag.

Compare the service here to all the other baskin robbins. This one hands down has the most friendly, upbeat and hard working employees.

The service here is impeccable– the staff is friendly and efficient.
To the reviewer prior to me: some ice cream cakes come without cake (all ice cream) while others come with both cake and ice cream. This location sells both kinds to accommodate all customers, so please pay attention when you are choosing your desserts!

I usually get help from the teenagers from this store and they are always friendly… I love it!