Pick Up Stix

I hadn’t been here in about 4 years and saw the sign about the renovation. I decided to pop in for Kung Pao Shrimp. Bluck. Tons of zucchini/​nuts and little flavor.

Service here sucks… The manager on duty obviously hates his job… Didn’t welcome me. Had me stand there for 10 minutes & finally said just a sec… Really just a sec !? Idk I’m a manager at a restaurant and I treat my customers awesome!!! He also spoke rude to the crew members… It was just a mess I’m glad that was over with… Love pick up stix will not be returning to this location

Gross. The actual setting (the interior of the place itself) is fine but the «Chinese» food is horrendous. I am a part time personal trainer and I usually do not eat fast food but since I was not cutting weight I decided to try the food from this place since I have never tried it before. I got the «Orange Peel Chicken» and «Chao Mein». Gross. The Orange Peel Chicken was overly drenched in an overly sweet, nasty very orange tasting sauce. Overwhelming. Even the beets that came with the chicken was overly drenched to the max. The chao mein was horrible — tasteless noodles DRENCHED with sauce. They need to work on the food to sauce ratio there and obviously their gross food. My husband didnt believe that my experience with the food could have been «that bad» so he called in and placed a take-​out order of their Bourbon chicken with brown rice. The take out boxes were normal sizes and once my husband opened his Bourbon chicken box, it was obvious that it was over sauced just like my chicken was. Disgusting. Half the box was sauce. When you’re craving Americanized Chinese fast food-​just go to Panda Express instead.

Friendly service and decent food. The house special was good. Evan helped us out with great recommendations. While we were waiting for our to go order, the staff offered us water which was nice.

Remodeled: Nice and clean
I was assisted by a guy named Jesus and he was super friendly.
Fast and efficient :)

This place sucks. We tried calling to place an order. The phone was busy the first couple of times. When we did get through, someone just hung up. It happened multiple times. You’ve lost our business for good!

Food is ok but service sucks. Soooo slow. I try and call ahead for my order every once in awhile and no one ever answers the phone. Then if you get someone they put you on hold for at least 15 min. I just end up hanging up. Ridiculous.

Stopped in for a quick to go order. Took 45 minutes for them to make 2 chicken dishes. This is insane. It wasn’t even busy. Us and 1 other customer in the restaurant.

«GRAND REOPENING» Shoe I never knew they closed. 1^st visit ⁵⁄₆ years ago. Signs to come check their new reopening… ah!!! I don’t see anything different may be they changed paper towels in bathroom. IDK
I ordered broccoli beef w/​fried rice $ 11+ 2Go.
Note 1: Plates, Utensils, chop sticks, napkins available at your request. Don’t expect them to be in your 2go order automatically.
Note 2: Don’t expect Asian gentleman to feel welcoming and inviting. «Bland»
Food was as expected very good that is the reason for my visit… the food.
I can’t wait for the next grand-​reopening.
To all a sincere thank you and I will see you again in or around 2020.

Food is good but service is sub-​par. Disappointed — other locations have much better service

I ordered the Mongolian beef, teriyaki chicken & bourbon chicken. All 3 dishes had to be thrown away. The chicken was extremely gristly and grotesque. Oh, and thanks for telling me I was getting white meat when I asked to the person who took my order. The beef was so disgusting, I decided to cut it with a knife to investigate, it didn’t even resemble something in the cow breed if you know what I mean. Sooooo gross when you eat somewhere that doesn’t respect the meat they serve. This place should be called Pick Up Gristle Stix.

My fortune cookie didn’t have a fortune. Otherwise, the portions are fair and the Thai coconut curry chicken is pretty good. The curry sauce seems to be different from the location in seal beach.

I love this place. The food is delicious and they deliver now. So cool. I can phone in the order and pick it up in ten min. Also works for me great. Pick up Stix lover

The house special chicken was more bland than other locations!
The service was really good. Nice cashier who even held the door open for me after he brought me the food.
Chow mein and cream cheese wontons=delicious.
Only thing wrong, I paid for 6 wontons and they only gave me 3. You can imagine the sadness when I got home. Sad day.

Just picked up dinner here last night. Easy order online and picked it up right on time. Good was hot and fresh. Clean and easy to find location. They have 2 tablets hooked up to a table for kids to play. Nice staff and helpful. Like most reviews this food chain is pretty expensive for Americanized Chinese food. 2 normal meals and a kids meal was $ 26. Good was good, nothing amazing and wish chicken was more cooked. It wasn’t undercooked but it would add to it if it was more charbroiled. Plenty of food per serving to serve 2 adults on one order. I will go back to this place when we are hungry for pick up stix.

I just waited 50 minutes for my to go order! They didn’t look especially busy. I checked on my order twice saying «I know it’s not your fault but will it be ready soon?» To go girl was pleading with cooks to make it. I’ve worked in a restaurant so I understand, but after 50 minutes I politely asked for my money back because I just wanted to leave. To go girl held the bag up and shook it, rolled her eyes and made excuses. Yes, maybe a bad night for her, no reason to be rude to customers. Just apologize and be nice. Don’t think I’ll be going back.
Oh and the chicken teriyaki was all fatty.

I’ve always had really good experiences here! My food is always out super quick, the portions here are good. It’s easy for me to go to before work and get in and out really quickly! This is my favorite pick up stix for sure!

I enjoy pick up stix food usually so was super excited that this location delivered to my house (3 miles away). Well let’s just say in was extremely let down and wish I had ordered a pizza or something instead. The guy on the phone said my order would arrive in 30−45min…I waited an hour and twenty and nothing came. Called the store and the same guy answered and said the food was almost done. Almost two hours for chicken and rice?! The food finally arrived about 30min after I called and it was not the quality im used to. Honey chicken was soggy and bland tasting and the rice was under cooked and hurt my teeth. Super sad that this location has let its standards fall so low.

$ 8 wasted. Chow mein noodles were way overcooked, felt like I was eating pasty dough. Asked them for extra garlic, all I got was extra grease.
1 star is strictly for good customer service and fast preparation from pickup, but the food is disgusting.

I know this place has been around a long time, but i finally went there for the first time yesterday to grab a quick lunch. It’s good Chinese food, nothing that made me go WOW but it seems much better than places like Panda.
Will definitely try it again. they say they deliver in the evenings so that’s a great option to try next time around!